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Remote	
  Deposit	
  Capture	
  and	
  Its	
  Impacts	
  on	
  Mobile	
  Banking	
  
	
  
By	
  Jennifer	
  Lewis	
  
	
  
Financial	
  institutions	
  are	
  quickly	
  adopting	
  the	
  concept	
  of	
  remote	
  depositing.	
  A	
  
survey	
  says	
  that	
  more	
  than	
  58	
  percent	
  iPhone	
  users	
  have	
  found	
  this	
  service	
  
enviable.	
  It	
  further	
  reveals	
  that	
  around	
  48%	
  mobile	
  bankers	
  would	
  use	
  this	
  service	
  
interestingly,	
  if	
  given	
  an	
  opportunity.	
  The	
  rapidly	
  advancing	
  smart	
  phones	
  have	
  
allowed	
  this	
  technology	
  to	
  create	
  a	
  buzz	
  among	
  mobile	
  banking	
  users.	
  It	
  has	
  also	
  
pulled	
  the	
  interest	
  of	
  users	
  not	
  using	
  mobile	
  banking,	
  to	
  use	
  this	
  technology.	
  Many	
  
researches	
  and	
  surveys	
  have	
  clearly	
  depicted	
  the	
  user's	
  desire	
  to	
  use	
  mobile	
  Remote	
  
Deposit	
  Capture	
  technology.	
  A	
  research	
  concluded	
  last	
  year	
  says	
  that	
  40%	
  of	
  all	
  
consumers	
  and	
  66%	
  mobile	
  banking	
  users	
  desire	
  to	
  use	
  RDC.	
  25%	
  users	
  and	
  48%	
  
mobile	
  banking	
  users	
  accepted	
  that	
  they	
  used	
  RDC	
  in	
  last	
  90	
  days.	
  Around	
  15%	
  said	
  
that	
  they	
  want	
  to	
  use	
  RDC,	
  but	
  their	
  banks	
  are	
  still	
  reluctant	
  from	
  adopting	
  this	
  
concept.	
  Through	
  Remote	
  Deposit	
  Capture	
  (RDC),	
  users	
  can	
  scan	
  a	
  check	
  and	
  send	
  
the	
  file	
  to	
  the	
  bank	
  to	
  claim	
  payment.	
  This	
  concept	
  eases	
  the	
  payment	
  process	
  for	
  
banks.	
  The	
  same	
  technology	
  could	
  be	
  used	
  to	
  add	
  funds	
  to	
  your	
  account	
  in	
  a	
  quicker	
  
manner.	
  	
  
	
  
A	
  survey	
  conducted	
  by	
  Javelin	
  Strategy	
  and	
  Research	
  involving	
  25	
  top	
  retail	
  banks	
  
from	
  the	
  US,	
  revealed	
  that	
  64%	
  of	
  25	
  banks	
  were	
  using	
  RDC	
  and	
  most	
  of	
  them	
  
initiated	
  this	
  service	
  last	
  year.	
  At	
  present	
  Android	
  and	
  iPhone	
  has	
  a	
  market	
  share	
  of	
  
48%	
  and	
  32%	
  respectively	
  and	
  the	
  survey	
  says	
  that	
  RDC	
  service	
  has	
  a	
  good	
  
prospect,	
  as	
  one	
  of	
  every	
  five	
  customers	
  will	
  use	
  this	
  service.	
  This	
  technology	
  is	
  best	
  
for	
  business	
  owners	
  because	
  they	
  deal	
  with	
  a	
  number	
  of	
  checks,	
  which	
  contain	
  few	
  
for	
  bigger	
  amount	
  processing	
  and	
  needing	
  an	
  extra	
  attention	
  while	
  processing.	
  A	
  
manual	
  process	
  takes	
  a	
  longer	
  time,	
  which	
  affects	
  the	
  productivity	
  of	
  the	
  businesses.	
  
Faster	
  processing	
  means	
  faster	
  payment	
  and	
  faster	
  delivery	
  of	
  the	
  products.	
  This	
  
use	
  of	
  RDC	
  has	
  gained	
  a	
  sudden	
  boom	
  because	
  it	
  is	
  an	
  electronic	
  process	
  and	
  
consumes	
  less	
  time.	
  	
  
	
  
Banking	
  experts	
  say	
  that	
  this	
  is	
  just	
  the	
  beginning	
  and	
  with	
  the	
  growing	
  number	
  of	
  
smart	
  phone	
  users,	
  more	
  and	
  more	
  customers	
  will	
  become	
  familiar	
  with	
  this	
  service	
  
and	
  use	
  them.	
  They	
  say	
  that	
  rising	
  numbers	
  of	
  smart	
  phone	
  mobile	
  banking	
  users	
  
are	
  making	
  banks	
  rethink	
  on	
  their	
  strategies	
  and	
  mull	
  over	
  how	
  to	
  re-­‐engineer	
  
mobile	
  banking	
  service	
  and	
  provide	
  an	
  enhanced	
  mobile	
  banking	
  experience.	
  In	
  
addition,	
  the	
  swiftly	
  rising	
  number	
  of	
  mobile	
  banking	
  users	
  has	
  pressurized	
  
financial	
  institutions	
  to	
  implement	
  RDC	
  and	
  stay	
  in	
  the	
  competition.	
  The	
  research	
  
conducted	
  by	
  Javelin	
  says	
  that	
  the	
  usage	
  of	
  Mobile	
  Remote	
  Deposit	
  Capture	
  has	
  
grown	
  in	
  recent	
  times	
  as	
  one	
  of	
  every	
  four	
  smart	
  phone	
  users	
  has	
  joined	
  the	
  
bandwagon	
  in	
  the	
  past	
  three	
  months.	
  	
  
	
  
The	
  Executive	
  Vice	
  President	
  of	
  a	
  reputed	
  bank	
  says	
  that	
  banking	
  institutions	
  and	
  
credit	
  unions	
  would	
  be	
  wrong,	
  if	
  they	
  rest	
  on	
  the	
  laurels	
  achieved.	
  They	
  should	
  not	
  
think	
  that	
  getting	
  an	
  app	
  to	
  smoothen	
  the	
  mobile	
  banking	
  process	
  is	
  sufficient	
  for	
  
their	
  institution.	
  Time	
  is	
  running	
  out	
  and	
  banking	
  institutions	
  must	
  look	
  to	
  offer	
  this	
  
service	
  before	
  its	
  absence	
  start	
  affecting	
  the	
  customers,	
  and	
  they	
  start	
  going	
  hither	
  
and	
  thither.	
  Thus,	
  it	
  has	
  become	
  very	
  urgent	
  for	
  the	
  banking	
  sector	
  and	
  financial	
  
institutions	
  to	
  adopt	
  RDC	
  concept,	
  as	
  it	
  will	
  help	
  them	
  in	
  augmenting	
  their	
  business	
  
and	
  revenue	
  as	
  well.	
  	
  
	
  
However,	
  as	
  I	
  always	
  say	
  that	
  every	
  coin	
  has	
  two	
  faces,	
  it	
  is	
  equally	
  important	
  for	
  
them	
  to	
  pay	
  attention	
  towards	
  tackling	
  the	
  fraud	
  and	
  conning	
  that	
  RDC	
  concept	
  will	
  
introduce.	
  	
  	
  
	
  

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Aug 16 2013 remote deposit capture and its impacts on mobile banking

  • 1.     Remote  Deposit  Capture  and  Its  Impacts  on  Mobile  Banking     By  Jennifer  Lewis     Financial  institutions  are  quickly  adopting  the  concept  of  remote  depositing.  A   survey  says  that  more  than  58  percent  iPhone  users  have  found  this  service   enviable.  It  further  reveals  that  around  48%  mobile  bankers  would  use  this  service   interestingly,  if  given  an  opportunity.  The  rapidly  advancing  smart  phones  have   allowed  this  technology  to  create  a  buzz  among  mobile  banking  users.  It  has  also   pulled  the  interest  of  users  not  using  mobile  banking,  to  use  this  technology.  Many   researches  and  surveys  have  clearly  depicted  the  user's  desire  to  use  mobile  Remote   Deposit  Capture  technology.  A  research  concluded  last  year  says  that  40%  of  all   consumers  and  66%  mobile  banking  users  desire  to  use  RDC.  25%  users  and  48%   mobile  banking  users  accepted  that  they  used  RDC  in  last  90  days.  Around  15%  said   that  they  want  to  use  RDC,  but  their  banks  are  still  reluctant  from  adopting  this   concept.  Through  Remote  Deposit  Capture  (RDC),  users  can  scan  a  check  and  send   the  file  to  the  bank  to  claim  payment.  This  concept  eases  the  payment  process  for   banks.  The  same  technology  could  be  used  to  add  funds  to  your  account  in  a  quicker   manner.       A  survey  conducted  by  Javelin  Strategy  and  Research  involving  25  top  retail  banks   from  the  US,  revealed  that  64%  of  25  banks  were  using  RDC  and  most  of  them   initiated  this  service  last  year.  At  present  Android  and  iPhone  has  a  market  share  of   48%  and  32%  respectively  and  the  survey  says  that  RDC  service  has  a  good   prospect,  as  one  of  every  five  customers  will  use  this  service.  This  technology  is  best   for  business  owners  because  they  deal  with  a  number  of  checks,  which  contain  few   for  bigger  amount  processing  and  needing  an  extra  attention  while  processing.  A   manual  process  takes  a  longer  time,  which  affects  the  productivity  of  the  businesses.   Faster  processing  means  faster  payment  and  faster  delivery  of  the  products.  This   use  of  RDC  has  gained  a  sudden  boom  because  it  is  an  electronic  process  and   consumes  less  time.       Banking  experts  say  that  this  is  just  the  beginning  and  with  the  growing  number  of   smart  phone  users,  more  and  more  customers  will  become  familiar  with  this  service   and  use  them.  They  say  that  rising  numbers  of  smart  phone  mobile  banking  users   are  making  banks  rethink  on  their  strategies  and  mull  over  how  to  re-­‐engineer   mobile  banking  service  and  provide  an  enhanced  mobile  banking  experience.  In   addition,  the  swiftly  rising  number  of  mobile  banking  users  has  pressurized  
  • 2. financial  institutions  to  implement  RDC  and  stay  in  the  competition.  The  research   conducted  by  Javelin  says  that  the  usage  of  Mobile  Remote  Deposit  Capture  has   grown  in  recent  times  as  one  of  every  four  smart  phone  users  has  joined  the   bandwagon  in  the  past  three  months.       The  Executive  Vice  President  of  a  reputed  bank  says  that  banking  institutions  and   credit  unions  would  be  wrong,  if  they  rest  on  the  laurels  achieved.  They  should  not   think  that  getting  an  app  to  smoothen  the  mobile  banking  process  is  sufficient  for   their  institution.  Time  is  running  out  and  banking  institutions  must  look  to  offer  this   service  before  its  absence  start  affecting  the  customers,  and  they  start  going  hither   and  thither.  Thus,  it  has  become  very  urgent  for  the  banking  sector  and  financial   institutions  to  adopt  RDC  concept,  as  it  will  help  them  in  augmenting  their  business   and  revenue  as  well.       However,  as  I  always  say  that  every  coin  has  two  faces,  it  is  equally  important  for   them  to  pay  attention  towards  tackling  the  fraud  and  conning  that  RDC  concept  will   introduce.