FrontEnders Healthcare Services eNewsletter Q2 Edition July - September’17
1. We make use of our seasoned collective thinking to fulfil the
demands of healthcare and its related sectors. Our team
speaks the language of enhancing healthcare delivery and
improving its efficiency at all levels.
Setting New
Standards in
Healthcare
Q2
FE Group - eNewsletter
Jul-Sep 2017
3. WELCOME
to the unique healthcare collective where
the young and enthusiastic talent exert in
peace and harmony to bring a dynamic
change in healthcare delivery. We flaunt
expertise and constantly strive to hone
our skills to continue our thrives in the
fields of in Healthcare Consulting, Senior
Care, Medical Tourism and Senior Living.
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4. VISION
MISSION
“To be a principle enabler of quality,
affordable, accessible, and sustainable
healthcare services globally.”
“To create, build, and deliver innovative
solutions that suit our clients’needs and
also facilitate healthcare players in
patient-centered care delivery.”
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5. FrontEnders as a group endeavours to adapt the ground-breaking trends in Healthcare
Industry and apply them same in the client’s marketing strategies and aspirations. We
ensure every move that we make for our clients is efficient and cost-effective and it is our
norm. We pitch in, find a solution, employ it in the best way, ensure the issue is fixed and
the preventive measures are in place – This is how we work and it’s been working for us
for almost a decade.…
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6. WORD FROM
THE LEADER
G. SRINIVASAN
(Founder & CEO, FrontEnders Group)
I’m elated to see how FrontEnders Group is
occupying the place of the fastest growing
healthcare concern in India while spreading its
roots across the Globe.
Our Consulting Division is, as usual, consistently
helping the healthcare dreamers to pursue their
dreams by accompanying them in their endeav-
ours. Senior Care division has expanded its band-
width and now available in all major cities of Tamil
Nadu. Also, it has recorded its best figures in terms
of enquiries which shows our increased potential
in the market.
Medical Tourism division is continuing to be a
unique partner of medical tourists and assisting
them with the best services with enhanced patient
experience. Assisted Living division pacing up
with more occupancy at our facilities, thanks to the
entire team for their efforts.
We, as a group, are stepping into Quarter 3 of this
financial year with lots of hopes and aspirations
while addressing some of the unanswered issues
in healthcare with the help of our innovative
thinkers. It will be my great pleasure to take you
through our endeavours in Quarter-2 of 2017 and
objectives for the next quarter in this e-Newsletter.
Happy Reading!
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7. COO TALKJ. Krishna Kavya
(Co Founder & COO, FrontEnders Group)
The trends and norms in Healthcare industry are capricious and they change minute by
minute. Experimenting or following the existing patterns, eitherway healthcare organiza-
tions are figuring out the best ways to optimize hospital operational efficiency while em-
ploying sustainable cost-reduction strategies. Only the collaborative approaches can and
will construct the sustainable system that can deliver high quality medical care.
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8. HEALTHCARE LEADING BY
MANAGEMENT CONSULTANTS
Any hospital infrastructure, irre-
spective of its position in the prog-
ress ladder, needs sustainable busi-
ness module. They need an expert
advice on operations manage-
ment, resource management, infra-
structure management talent
acquisition, supply chain manage-
ment and every other miscella-
neous business aspect of the hos-
pital system. And, healthcare con-
sultants can help the providers in
the following ways.
Why consultancy services required to establish a successful Healthcare Practice? In very
simple words – to manage the complexities of today and to create opportunities while
reducing the challenges of tomorrow.
To adopt this change of trend in the industry, the management reins of hospital need to
be passed onto the management professionals who are part of the consulting firms.
They carry vast experience within them and fanatical about efficiency of operations and
.cost-effectiveness.
A
“
”
Effective strategy and management
teams on board can make the hidden
opportunities and challenges, visible
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9. In order to enable the healthcare practice to deliver high-end care, the collaborative
approach is essential. Over the decades the hospital industry has faced rapid changes and it
is now all about being able to provide value-based healthcare that is cost-effective.
Increased
Patient Experience Enhanced
ManagementTactics
Efficient
Business Model
Transparency
in Communiction
Technological
Advancements
Infrastructure
with Proximity
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10. TransparencyinCommunication:
Transparency encourages an innovative
culture that hovers on the facility while
communication ensures the organization
runs smooth.
Increased Patient Experience:
It is the core value that is being considered
to gauge the hospital practice. The total
hospital should function in order to
enhance the Patient Experience in every
possible way.
InfrastructurewithProximity:
To increase smooth patient flow within the
hospital, it is imperative to ensure the diag-
nosis centres, consultation, operation the-
atres are nearer and have easy access.
Enhanced ManagementTactics:
By implementing multiple quality checking
parameters at various stages consultancies
ensure that operations are error-free and
efficient.
Technological Advancements:
As we can observe the Information Technol-
ogy is completely involved in Healthcare
Industry and changing the way it functions
minute by minute.
Efficient Business Models:
Combination of in-depth market knowl-
edge and wide range of operational
improvement can help the consultants to
plot the Efficient Business Models.
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11. BusinessPlanning
FrontEnders aspires to make a difference in
every project we handle. This quarter has
been gratifyingly productive in the
‘Business Planning’ aspect for the hospitals
that are under establishments. The compa-
ny is able to thrive by continuously accumu-
lating new approaches and features in the
system that yield best results.
This nature attained us the opportunity to
provide business plan to establish 10
Dialysing Units in various countries of
African Continent.
The merger of technology has changed the healthcare sector like never before. The
nature of predicting the challenges and developing solutions and aiming for consistent
and constant development gives FrontEnders an opportunity to leave its unique mark on
the projects it handled, worldwide.
BrandingandOnlineMarketing
Branding and Marketing aspect of
FrontEnders is continuously striving with a
vision to grow while learning from experi-
ences. There is a need to stress the impor-
tance of strong presence in both off-line
and online media considering the fact that
the whole world is communicating through
this medium.
Recognized our Digital Marketing services,
two of the India’s leading hospitals part-
nered with us for branding and online mar-
keting solutions.
Operations Management
Our strength and flagship expertise is Oper-
ations Management in healthcare practices
and our expertise has been recognized all
over Asian and African continents. This
quarter for us has been promising as antici-
pated with new projects nation and inter-
national level.
We are elated to announce that we have
signed to manage complete Operations of
two multi-super speciality hospitals located
in Kenya.
FrontEnders CEO Mr. Srinivasan G with the Management of
Karen Hospitals, Kenya.
PRESENT IS PROMISING
FUTURE IS ENDURING
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12. MEDICAL TRANSPLANTS
MADE EASY
According to a source in 2016 India alone has
welcomed approximately 200000 medical
tourists to its hospitals across the country. As the
growth percentage ranges between 40-50 per
cent every year, it is estimated that by 2020
India’s Medical Tourism value projected to grow
all the way between 7-8 billion USD.
While India remains the destination of the world for all medical procedures, medical
transplants being the major. The reasons are India houses the renowned and best skilled
medical professionals in the likes of surgeons, consultants and the advanced medical
equipment that help the doctors to produce the best results in transplantations.There are
other key factors that make India a destination for getting the best treatment.
B
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13. Transplants at Affordable Costs –
Compared to other countries that
provide high-quality treatment
solutions, the medical care in India
way affordable and yet provides
assured and quality treatment.
Over the decades, Healthcare in India has grown drastically and
currently occupies the top spot in Medical Tourism, attracting
the patients world-wide.
Easy Accessibility – The medical
tourism policies in India are simple
and wouldn’t take much time for
processing, thanks to its medical
tourism ministry. The paperwork
and visa will be issued faster.
Immediate Treatment – The wait-
ing period for India for transplanta-
tion is considerably less compared
to the treatment in other countries.
The procedure for transplants and
the easy access to organ donation
agencies help patients.
Various Travel Option – With its
ancient culture and diversified tradi-
tions India is blessed with various
tourist destinations. Post treatment
the most of the medical tourists like
to explore the exotic tourism spots
in India.
On top of this, India is famous for its hospi-
tality. Indian authorities prioritize the med-
ical visa processing based on the serious-
ness of the issue. Starting from the arrival
at the airport, transportation and accom-
modation is easy and the medical tourists
will have lots of options to reach their des-
tinations.
“
”
The hospitals ensure the treatment
is provided without any waiting
period, as per the scheduled timing
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14. FOR SENIORS, HOME IS
BETTER THAN A HOSPITAL!C
“ ”
It is medically proven that there is no
better place than home to heal faster!
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15. Aging makes everyone weak and slows down their activities. This is why seniors require
additional medical support. But, rushing to hospital every time they need medical assis-
tance or care makes them even weak and here is the solution.
Instead of taking the seniors to the hospital for minimal illness, doctors visiting the
seniors at their homes gives a great relief to the patients and their loved ones. Seniors can
avail the services that they could get at the hospital, at home itself by availing doctor
home visits.
General Geriatric Care - Doctor
visits at home for seniors who
require general care for minimal
illness.
Orthopaedic Care - Long-term
treatment for seniors who suffer
from arthritis, recent falls.
Personalized - Through the
Doctor at Home service, you
could get proper attention and
personalized treatment.
Cost Effective - Considering the
direct and indirect costs of the
hospital, including the travel
expenses, doctor at home would
be way affordable.
Neurological Care - Care for
seniors who suffer from Parkin-
son’s disease, Stroke and other
brain disorders.
Oncology Care - Homebound
care for the oncology patients
who require symptomatic treat-
No Need for Travel - Through
doctor on call services, seniors
can just call the doctor and get
treated at their home itself.
No Waiting Period - Doctor
home visits can avoid longer
waiting periods and you can get
to see the doctor at your conve-
nient time.
The same doctors who treat at hospitals
will attend the patients upon appoint-
ments. It, in turn develop a personalized
treatment atmosphere as at a hospital the
senior could be one among the patients.
But, at doctor home visits, there will be
only one patient and he could call the
doctor whenever he’s in need irrespective
of time and date. The advantage of this
new innovation is a boon.
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16. EXPANDED HEALING
AT HOME
Post gaining the unparalleled trust across Chennai region, Healthabove60 has expanded
its roots all over Tamil Nadu. Now it is providing few of its well-received services, Doctor
Visits and Physiotherapy and Blood Sample Collection by the experienced doctors, phys-
iotherapists and medical lab technicians for seniors.
DoctorHomeVisits
The Doctor Visits at Home service,
exclusively for seniors provide complete
healing solutions while addressing all their
health issues in the most appropriate and
healing manner. All our doctors who
consult the seniors are experienced and
committed to heal the elderly lives.
The sessions by our Physiotherapists are
more personalized and focused on
improving mobility of the elderly.
PhysiotherapyatHome
Be it’s a lingering joint pain or a persistent
knee pain… whether it’s a stubborn neck
pain or obstinate back pain… The
well-qualified and experienced
physiotherapists from Healthabove60 can
address all the body pains and other
mobility related issues faced by seniors,
with help of result oriented physiotherapy
sessions at the comfort of their homes.
BloodSampleCollection
Seniors require more medical attention as
they age and almost every major medical
procedure starts with a Blood Test. It
would be difficult for the elderly to reach
out to the medical lab every time they are
in need of blood test.
Making it easier for the elderly,
Healthabove60 is providing all the services
where the qualified medical professionals
visit the seniors' houses ensure the elderly
are received best services at home
environment.
We are serving the elderly with care and compas-
sion across all major cities of Tamil Nadu. We are
now located in Chennai, Coimbatore, Mad-
urai, Trichy and Pondicherry.
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17. Considering the intensity of the illness and
the treatment options available in hospital it
is always advisable to see the doctor but
home healthcare would be ideal to get treat-
ment for minimal illness and regular health
check-ups.
It’s common to hesitate to join our beloved
parents in assisted living homes thinking the
care level and other societal factors.
However, it could be a better decision rather
than leaving them on their own which is
dangerous.
In cases like these, assisted living facilities
can be of great help as they provide
comprehensive senior care and assist the
elderly in most appropriate way. It helps
them to age slowly while enjoying the
essence of elderly life amid the same age
group and likeminded people.
In the fast-paced world, nuclear families
have become a norm of society and the
percentage of children living with their
parents or even living in the same city has
become very rare, making elderly lives
vulnerable.
The staff at the assisted living facilities will
be well qualified and trained profession-
als in senior care. They provide complete
support in personal activities and provide
timely medicine and also fulfils the food
requirements based on the personal
choices.
D
Medical Care at assisted
living homes for senior
citizens, gives an
opportunity to the doc-
tors to provide personal-
ized treatment while
addressing all their needs.
“ ”
SIMPLIFIED
SENIOR CARE
During the old age, change of care is
essential for the senior citizens
Assisted Living
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18. The daily activities that will be conducted in the assisted living facilities will promote aes-
thetic lifestyle that ensures a peaceful and healthy living. Here seniors will have a chance to
socialize and make some friends or develop a hobby that keeps them engaged and occu-
pied. The same may not be possible for the seniors who living alone at a home atmosphere.
Stating from the facility infrastructure these assisted living homes will be designed in the
most senior friendly way. The interiors, exteriors, bedrooms and the bathrooms will be
designed keeping the seniors in mind.
If you are receiving care from an external hand does not mean being dependent. It is just
you are in a phase of life that requires support.
Professional Care for the Life that is Challenging
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19. E
Tapping the Talents, Contributions and
Participation of Older Persons in Society
Elderly Lives that can Inspire!
As per the theme of International Elders Day - 2017, FrontEnders Foundation has filmed
the lives of elderly that are restlessly inspiring the younger generation. There is this writer
who is an avid reader and thinker - Mr. Rajendran K (84). A painter who makes beautiful
hand-works and paintings - Mrs. T.K Sakunthala (75). The energetic electrician with
unending enthusiasm for an engaging tomorrow - Mr. Parthibarajan (64). The man who
energizes everyone with his tasty tea and coffee - Mr. Raj Mohan (61). And, a priest who is
self-motivated and inspiring the other lives with his personality - Mr. Padmanabhan H
(68).
STEPPING INTO
THE PAST
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20. For the Knowledge They Could Share:
There is always, a lot more to learn from
the older generations. Elderly people are
full of knowledge and experience of life.
However, due to various reasons seniors
might have stopped engaging actively
with the life. This day emphasizes on lead-
ing the elderly lives with enthusiasm and
perseverance with a commitment
towards whatever seniors pursue in their
older age.
For the Respect They Deserve:
There is a need to look back and
encourage the unheeded and unnoticed
skills and capabilities of the seniors. We all
need to join together and take the pledge
that no senior is left behind while ensur-
ing the whole elderly is advanced to the
promising future. For the Skills They Possess:
This year theme denotes that seniors
should actively participate in the life and
contribute to the society with their
immense knowledge and ability. This can
be achieved by tapping the talents and
skills seniors use to have and have
stopped due to various reasons and
responsibilities that life has given them
to give priority.
For the Change they Could Bring:
The awakening theme of 2017 promotes
and establishes a healthy partnership of
the elderly in developing a substantial
world and a rewarding future. Every mind
that understands the significance of the
elderly should extend their support for
the overall wellbeing of the elderly for
the betterment of the society.
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21. On the occasion of International Elders Day 2017, FrontEnders Foundation in association
with Healthabove60 has organized free medical camps and free medical kits for the
Senior Citizens. These camps have got a great response and here is a glimpse of it.
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