How do you go about changing things? My view is a based on a remix of a few models (innovation diffusion, PDSA, rider/elephant, Virginia Satir, Kotter's 8 steps) + my own experience as a change catalyst.

1. @FlaviusStef
CATALYZING CHANGE
1.0

2. Me
2001-2006
Web Developer
2007-2010
Startup co-founder
2011-2013
Coach and Trainer
Agile, Lean, Org. Change

3. 1. BEFORE STARTING
2. FIRST
3. NEXT
4. THEN
5. THROUGHOUT

4. BEFORE
STARTING

5. Define the purpose

6. Communicate the purpose
Icon: Renaud Mignerey, from The Noun Project

7. Create the team
Icon: Björn Andersson, from The Noun Project

8. Create the team
http://en.wikipedia.org/wiki/File:DiffusionOfInnovation.png

9. FIRST

10. Train everybody

11. Ensure slack while learning
Icon: Jeremy Boatman, from The Noun Project

12. Ensure slack while learning

13. Address both rider and elephant
Luis Prado, from The Noun Project
Ron Baldesancho, from The Noun Project

14. NEXT

15. Find and promote small wins
Matthew R. Miller, from The Noun Project

16. Coach and mentor
Videologin.net, from The Noun Project

17. THEN

18. Keep pushing until it's the norm
Rohan Gupta, from The Noun Project

19. THROUGHOUT

20. Ac
t
Do
n
la
P
tu
S
y
d

21. WRAP UP

22. BEFORE
FIRST
Define Purpose
Communicate Purpose
Create team
Train everybody
Ensure slack
Address rider AND elephant
NEXT
Find & promote small wins
Coach and mentor
THEN
Keep pushing until it's
the new “normal”
Plan
Do
Study
Act

23. DARE!
You are the
professional.
Demand
respect for your
experience.

24. Learn More
●
Geoffrey Moore – Crossing the Chasm
●
Chip & Dan Heath – Switch
●
Linda Rising – Fearless Change
●
Jurgen Appelo – How to Change the World
●
John Kotter – Leading Change, The Heart of
Change
●
Google: “The Satir Change model”
●
Google: “Plan-Do-Study-Act”

25. Your turn
Photo: tableatny on Flickr

26. THANK YOU!
Let's keep in touch. I'd love to hear your stories.
Email: flavius.stef@mozaicworks.com
Twitter: @FlaviusStef
Blog: flaviusstef.wordpress.com
Slides: slideshare.net/fstef