How do small and medium businesses manage vendor quality? http://offers.g2link.com/company-reviews/

1. Vendor Quality
Management
© Copyright 2012 G2 Link. All rights reserved.

2. Vendor Quality
• How do you monitor
vendors?
o A Single Company
o A Group of Companies
o A Large Portfolio of Companies
• How do you Control
Vendor Quality?
o QA?
o Sampling
o Yelling and Screaming?
• Influence NOT Control!

3. Small and Midsize Companies
• Bigger Risk
o Vendor Fails
o Doesn’t Perform
• Dedicated Staff?
o Vendor Management?
o Vendor Monitoring?
• Problem:
o Expensive
o Time Consuming
o Not Reliable

4. Vendor Health Check
• Vendor Viability
• Vendor Performance
Review
• Vendor Monitoring

5. Vendor Viability
• Identify Critical Vendors
o Risk Rank
o Top 5-10%
• Assess Viability
o Credit Check
o Historical Performance
• Performance Review
o Periodic Review
o Direct with Vendor

6. Vendor Performance Review
• Current Performance
o Initial Engagement
o Value Delivered?
o Measure based on ROI
• Future Requirements
o Scale
o Projections
o Functionality
o Vendor Future Plans

7. Vendor Monitoring
• Monitor don’t Check!
• Refresh References
o Customers
o Vendors
o Partners etc.
• Constant Communication

8. How we can Help!
• Research Vendors
• Rate Vendors
• Monitor Vendors
• Receive Vendor Alerts

9. G2Link
• G2Link is used by FINANCE,
SALES & MARKETING
professionals to…

10. Thank You.
You may check out the service at www.g2link.com
(30 day free trial with full-features)
For more information please contact:
Edward Sullivan
edsull@g2link.com
© Copyright 2012 G2 Link. All rights reserved.
www.G2Link.com