OST Market - Hybrid Case Histories

OST Market Hybrid Case Histories www.wildix.com Diego Gosmar

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Summary www.wildix.com

The Open Source Solutions Benefits www.wildix.com

OST means STANDARD ! RFC 3261 – SIP: Session Initiation Protocol – Describes the very core of SIP – First spec to read RFC 3263 – Locating SIP Servers – How to locate SIP servers (DNS) based on a SIP URI RFC 3265 – SIP Specific Event Notification – Defines the SIP methods that enable subscription and notifications www.wildix.com

RFC 3261 – SIP Architecture Registrar Redirect Location Database REGISTER “ Here I am” INVITE “ I want to talk to another UA Proxied INVITE “ I’ll handle it for you” “ Where is this name/phone#?” Redirection “ They moved, try this address” UAC: User Agent Client UAC: User Agent Client SIP Proxy domain.com AAA The Standard ! OST Started with it… … Proprietary is joining SIP-GW

Asterisk SIP Elements Asterisk, as a server, is a SIP registrar and Location server and also acts as a useragent endpoint . A SIP proxy handles call control on behalf of other user agents (UA) and usually does not maintain state during a call and therefore is never the endpoint of a call ! The SIP proxy routes the UAC to UAS requests and the UAS to UAC responses . Asterisk is NOT a SIP Proxy Asterisk is a Back 2 Back User Agent Asterisk is a PBX with Media GW extensions

The OST Market: 2007-2008 WMS www.wildix.com Lots of Fragmentation !

Real Scenario www.wildix.com Open Source Telephony Ecosystem ITSP 1 ITSP N IAX2 SIP SIP IAX2 SIP LAN Asterisk PBX IAX2 LAN Asterisk PBX IAX2 PRI SIP SIP LAN 2

Open Source Telephony Systems + Proprietary PRO Solutions www.wildix.com

Softphone PRO www.wildix.com Call Management Hide the dial pad when you don't need it See picture-in-picture video layout Employ Do Not Disturb function audio/video calls and/or IM and/or availability status Use Quick Transfer for calls Hide your ID for calls Contact Management Add a contact during a call View combined history for calls and IM attached to contact details View avatars for individual contacts IM Management – SIP SIMPLE Enabled ! Send instant messages to groups Use IM tabs for multiple IM conversations in one window See IM alerts for incoming IM Presence Receive or block notification alerts for contacts' status Establish unique privacy rules for each contact Create multiple user profiles Set custom ringtones for calls and IM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SIP for Instant Messaging and Presence Leveraging Extensions (simple)

Mobility: Open SIP and Dect www.wildix.com

CTI PRO version for Asterisk www.wildix.com Automatic integration with Microsoft Outlook 2000 and higher Real time call notifications via pop windows Placing calls within Outlook, email message or contact Automatic contacts data update Asterisk compatibality Source Code Available

Embedded Systems IP PBX Example www.wildix.com

Enhanced GUI www.wildix.com WMS pbx.wildix.com

Benefits Snapshots www.wildix.com ,[object Object],[object Object],[object Object],[object Object],[object Object]

… Benefits Snapshots www.wildix.com ,[object Object],[object Object]

Redundancy Easy to Manage www.wildix.com

Proprietary Analizer OST for Contact Centers www.wildix.com ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Queue Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],www.wildix.com Real-time monitoring

OST and PRO Ecosystem www.wildix.com VoIP Ecosystem For Business IP Phones IP PBX Mobile Gateways Paging Intercom IP Camera Media Gateways

Conclusions www.wildix.com ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

OST Market - Hybrid Case Histories

Recommandé

Recommandé

Contenu connexe

Tendances

Tendances (20)

Similaire à OST Market - Hybrid Case Histories

Similaire à OST Market - Hybrid Case Histories (20)

Plus de Roberto Galoppini

Plus de Roberto Galoppini (20)

Dernier

Dernier (20)

OST Market - Hybrid Case Histories