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Copyright © 2007 Keio University
Human Resource Management
in Japan
Class 6
CLass 6Copyright © 2007 Keio University | 2
Quotes of the Day
CLass 6Copyright © 2007 Keio University | 3
This Lecture
• Life-time employment (shushin koyo 終身
雇用)
• Seniority based promotion (nenko joretsu
年功序列)
• Personnel training (jinzai seiiku 人材育成)
• Japanese trade unions (kigyo betsu rodo
kumiai 企業別労働組合)
CLass 6Copyright © 2007 Keio University | 4
Lifetime Employment System
• Employees take jobs with an employer
after leaving school and continue with that
employer until retirement age
• About 80% of Japanese companies are
trying to observe lifetime employment
• It´s merely a custom and is not prescribed
by law
CLass 6Copyright © 2007 Keio University | 5
• Is strongly tied to promotions and pay
raises
• Salaries in Japanese companies are
relatively low for younger employees, but
rise when the employee reaches his/her
mid-thirties
• Many companies do not recognize
previous work experience when workers
switch jobs (so far few people change
jobs)
Lifetime Employment System
CLass 6Copyright © 2007 Keio University | 6
Lifetime Employment
•Advantages
–Increases mutual
understanding and trust
between employer and
employee
–Long-term projects are no
problem (= high economic
growth)
–Makes sure that layoffs
are the last way of dealing
with managerial difficulties
•Disadvantages
–Difficult to let people go
–Budget for salaries is
stretched if the company
has a lot of middle-aged
and older employees
with high salaries
–Makes it difficult to find
talented people (mid-
career employment is
difficult)
CLass 6Copyright © 2007 Keio University | 7
Western HR Management
• Employees in a Western corporation can
be laid off easily in times of trouble
• They can also attract the right people at
the right time paying them the right
salaries
• However, individual career strategies of
Western employees make long-term
management planning difficult
CLass 6Copyright © 2007 Keio University | 8
Problems with the Lifetime
Employement System
• In the economic slowdown some companies
were forced to dismiss longtime employees who
have high salaries
• In some cases older employees were forced into
early retirement
• Employees` attitudes changed too. More than
half of Japanese employees are willing to
change jobs if the situation called for it
CLass 6Copyright © 2007 Keio University | 9
Seniority (Wage) System
• Under the seniority wage system salaries
and positions rise with the length of
service within the company.
• Many companies promote simultaneously
for the first 15 years after employees enter
the company
• The basic idea is that people who worked
for the same amount of time make the
same contribution to the company
CLass 6Copyright © 2007 Keio University | 10
SenioritySeniority
SystemSystem
CLass 6Copyright © 2007 Keio University | 11
Seniority System
•Advantages
–Balance between younger and
older workforce
–Stable workforce, because
younger employees first earn very
little
–Little animosity between
employees
–Employees do not worry about
demotions and salary reductions
–Employees can calculate income
•Disadvantages
–Not very competitive, does not
necessarily motivate employees
–More effective when the
company is in a field with little
variety in work contents
–Does not allow much flexibility
in increasing the number of
employees (older employees
are very expensive)
–Motivation problems
CLass 6Copyright © 2007 Keio University | 12
Recent Changes
• Some companies are trying to introduce
achievement based salary systems
(14.6% of Japanese companies have done
so already, 20% are considering it)
• In the future more and more companies
are expected to introduce output-oriented
salary systems
CLass 6Copyright © 2007 Keio University | 13
Personnel Training
• Japanese human resource management is
also famous for its company training
• Universities only take a limited role in
training future managers, companies are
expected to provide training for new hires
(taking a long-term perspective)
• The recession had little influence on this,
companies still invest a lot in training
CLass 6Copyright © 2007 Keio University | 14
Personnel Training
• Mostly managers are trained (to develop certain
technologies and to improve specialized skills)
• Educators are the older employees and senior
managers
• Training happens via Japanese knowledge
management styles creating highly skilled
generalists
– kôhai-sempai
– On-the-job training (OJT)
– Job rotation
CLass 6Copyright © 2007 Keio University | 15
Recent Changes
• Changes in industrial structure (employees
need more specialized trainings)
• Less employment of graduates and more
mid-life recruitment and recruitment of
temporary employees
• New educational methods are needed
CLass 6Copyright © 2007 Keio University | 16
In-House Unions
• 22% of Japanese workers (60% of public
employees and 54% in large utility companies
e.g. electric and gas) are members of labor
unions (14% United States, 30% United
Kingdom)
• There are 74 000 unions in Japan
• Most unions are in-house unions (in other
industrial countries unions are horizontal
relationships between employees in the same
industry)
CLass 6Copyright © 2007 Keio University | 17
In-House Unions
• In Japan a union covers the needs of all
types of employees in one organization
• Employees of a small company do not
form their own union and can join a union
under the trade union system
• Japanese union have the power to stop
the work processes through strikes (but
this rarely happens)
CLass 6Copyright © 2007 Keio University | 18
Particularities of Japanese Labor
Unions
• Former executives in labor unions can become
presidents of companies (is suppossed to lead to
smooth negotations)
• Labor unions executives are elected by other union
members. At the same time they are employees of
the company and get promoted in the seniority
system.
• When employees reach the management level, they
retire from the union
• A chairman of a union can so become president of a
company
CLass 6Copyright © 2007 Keio University | 19
Recent Changes
• 25 years ago about 33% of the employees in
Japan were union members, but support is
dwindling
– Young employees do not profit from membership
because of the seniority wage system
– Part-time and temporary workers can not join
• Recently a new labor unionism has appeared,
because many companies are trying to lay off
middle-aged workers (attention goes from wage
to job security issues)
• There are also unions now for foreign workers
and part-time workers (not only inhouse unions
any more )
CLass 6Copyright © 2007 Keio University | 20
Changing Employment Patterns
• Increasing number of part-time employees
and temporary employees (94% of which
are women)
• Working patterns have also changed (e.g.
flextime, core time work and free-time
systems )

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Keio university class 6 human resource management in japan

  • 1. Copyright © 2007 Keio University Human Resource Management in Japan Class 6
  • 2. CLass 6Copyright © 2007 Keio University | 2 Quotes of the Day
  • 3. CLass 6Copyright © 2007 Keio University | 3 This Lecture • Life-time employment (shushin koyo 終身 雇用) • Seniority based promotion (nenko joretsu 年功序列) • Personnel training (jinzai seiiku 人材育成) • Japanese trade unions (kigyo betsu rodo kumiai 企業別労働組合)
  • 4. CLass 6Copyright © 2007 Keio University | 4 Lifetime Employment System • Employees take jobs with an employer after leaving school and continue with that employer until retirement age • About 80% of Japanese companies are trying to observe lifetime employment • It´s merely a custom and is not prescribed by law
  • 5. CLass 6Copyright © 2007 Keio University | 5 • Is strongly tied to promotions and pay raises • Salaries in Japanese companies are relatively low for younger employees, but rise when the employee reaches his/her mid-thirties • Many companies do not recognize previous work experience when workers switch jobs (so far few people change jobs) Lifetime Employment System
  • 6. CLass 6Copyright © 2007 Keio University | 6 Lifetime Employment •Advantages –Increases mutual understanding and trust between employer and employee –Long-term projects are no problem (= high economic growth) –Makes sure that layoffs are the last way of dealing with managerial difficulties •Disadvantages –Difficult to let people go –Budget for salaries is stretched if the company has a lot of middle-aged and older employees with high salaries –Makes it difficult to find talented people (mid- career employment is difficult)
  • 7. CLass 6Copyright © 2007 Keio University | 7 Western HR Management • Employees in a Western corporation can be laid off easily in times of trouble • They can also attract the right people at the right time paying them the right salaries • However, individual career strategies of Western employees make long-term management planning difficult
  • 8. CLass 6Copyright © 2007 Keio University | 8 Problems with the Lifetime Employement System • In the economic slowdown some companies were forced to dismiss longtime employees who have high salaries • In some cases older employees were forced into early retirement • Employees` attitudes changed too. More than half of Japanese employees are willing to change jobs if the situation called for it
  • 9. CLass 6Copyright © 2007 Keio University | 9 Seniority (Wage) System • Under the seniority wage system salaries and positions rise with the length of service within the company. • Many companies promote simultaneously for the first 15 years after employees enter the company • The basic idea is that people who worked for the same amount of time make the same contribution to the company
  • 10. CLass 6Copyright © 2007 Keio University | 10 SenioritySeniority SystemSystem
  • 11. CLass 6Copyright © 2007 Keio University | 11 Seniority System •Advantages –Balance between younger and older workforce –Stable workforce, because younger employees first earn very little –Little animosity between employees –Employees do not worry about demotions and salary reductions –Employees can calculate income •Disadvantages –Not very competitive, does not necessarily motivate employees –More effective when the company is in a field with little variety in work contents –Does not allow much flexibility in increasing the number of employees (older employees are very expensive) –Motivation problems
  • 12. CLass 6Copyright © 2007 Keio University | 12 Recent Changes • Some companies are trying to introduce achievement based salary systems (14.6% of Japanese companies have done so already, 20% are considering it) • In the future more and more companies are expected to introduce output-oriented salary systems
  • 13. CLass 6Copyright © 2007 Keio University | 13 Personnel Training • Japanese human resource management is also famous for its company training • Universities only take a limited role in training future managers, companies are expected to provide training for new hires (taking a long-term perspective) • The recession had little influence on this, companies still invest a lot in training
  • 14. CLass 6Copyright © 2007 Keio University | 14 Personnel Training • Mostly managers are trained (to develop certain technologies and to improve specialized skills) • Educators are the older employees and senior managers • Training happens via Japanese knowledge management styles creating highly skilled generalists – kôhai-sempai – On-the-job training (OJT) – Job rotation
  • 15. CLass 6Copyright © 2007 Keio University | 15 Recent Changes • Changes in industrial structure (employees need more specialized trainings) • Less employment of graduates and more mid-life recruitment and recruitment of temporary employees • New educational methods are needed
  • 16. CLass 6Copyright © 2007 Keio University | 16 In-House Unions • 22% of Japanese workers (60% of public employees and 54% in large utility companies e.g. electric and gas) are members of labor unions (14% United States, 30% United Kingdom) • There are 74 000 unions in Japan • Most unions are in-house unions (in other industrial countries unions are horizontal relationships between employees in the same industry)
  • 17. CLass 6Copyright © 2007 Keio University | 17 In-House Unions • In Japan a union covers the needs of all types of employees in one organization • Employees of a small company do not form their own union and can join a union under the trade union system • Japanese union have the power to stop the work processes through strikes (but this rarely happens)
  • 18. CLass 6Copyright © 2007 Keio University | 18 Particularities of Japanese Labor Unions • Former executives in labor unions can become presidents of companies (is suppossed to lead to smooth negotations) • Labor unions executives are elected by other union members. At the same time they are employees of the company and get promoted in the seniority system. • When employees reach the management level, they retire from the union • A chairman of a union can so become president of a company
  • 19. CLass 6Copyright © 2007 Keio University | 19 Recent Changes • 25 years ago about 33% of the employees in Japan were union members, but support is dwindling – Young employees do not profit from membership because of the seniority wage system – Part-time and temporary workers can not join • Recently a new labor unionism has appeared, because many companies are trying to lay off middle-aged workers (attention goes from wage to job security issues) • There are also unions now for foreign workers and part-time workers (not only inhouse unions any more )
  • 20. CLass 6Copyright © 2007 Keio University | 20 Changing Employment Patterns • Increasing number of part-time employees and temporary employees (94% of which are women) • Working patterns have also changed (e.g. flextime, core time work and free-time systems )