Gavin Whittaker and Adam Harris present \'Twitter for Business\'. An interactive course educating businesses on the power of Twitter for: * List building * Driving traffic to their website * Geo-locating local prospects * Defining their Niche and much more....

1. A summary of this goal will be stated here that is clarifying and inspiring 2009 Goals Social Media & For Business Gavin Whittaker & Adam Harris

2. A summary of this goal will be stated here that is clarifying and inspiring 2009 Goals Introductions Videos Using Twitter for Business The Bigger Picture Facilitation Session Getting You Started 9% of Fortune 100 use social networks or corporate blogs to communicate with stakeholders

3. A summary of this goal will be stated here that is clarifying and inspiring 2009 Goals The State of the Internet http://www.youtube.com/watch?v=T6MfnuvH4Rs

5. Provide feedback on recent events or launches

6. Discuss product & service ideas

7. Learn about exclusive deals or offers

10. A summary of this goal will be stated here that is clarifying and inspiring 2009 Goals The Social Media Revolution http://www.youtube.com/watch?v=sIFYPQjYhv8

11. A summary of this goal will be stated here that is clarifying and inspiring 2009 Goals Getting Started is Easy... Signing up for an account takes just a few minutes To help people recognise and trust your account, fill out your profile completely and include a picture

12. A summary of this goal will be stated here that is clarifying and inspiring 2009 Goals Follow Relevant Accounts Following somebody means you’ve subscribed to their tweets To find people talking about your company or topics in your field, use search.twitter.com When you find a good candidate, look under their picture for the Follow button You can also choose to interact without following an account, just send them a tweet

13. A summary of this goal will be stated here that is clarifying and inspiring 2009 Goals Posting Tweets People like tips, links to interesting stories and blog posts (they don’t have to be about your company), exclusive deals and a good sense of humor. People like the human touch and will appreciate posts with your thoughts and experiences more than you think They also like it when you say ‘Hi’ and respond to their questions, comments, praise, complaints and jokes

14. A summary of this goal will be stated here that is clarifying and inspiring 2009 Goals Key Terms... To follow somebody is to subscribe to their messages A tweet is an individual message A DM or direct message is a private message on Twitter RT orretweet is to repost a valuable message from somebody else on Twitter and give them credit Trending topics are the most-discussed terms on Twitter at any given moment

15. A summary of this goal will be stated here that is clarifying and inspiring 2009 Goals Twitter Lingo @username is a public message to or about an individual on Twitter A hashtag—the # symbol followed by a term and included in tweets—is a way of categorising all the posts on a topic Shortened URLs. To fit links into the short messages, Twitter shrinks some URLs down automatically

17. Respond to comments and queries

18. Ask questions

19. Post links to things people would find interesting

20. Re-tweet messages you would like to share

21. Use a friendly, casual tone

23. If you’ve launched a product, new store or new campaign, search Twitter for comments

24. Respond to customer service issues quickly

26. Try to analyse the quality of feedback and topics of discussion, you may find this changing over time

27. Keep a tally of questions answered, customer problems resolved and positive exchanges held

29. A summary of this goal will be stated here that is clarifying and inspiring 2009 Goals 3rd Party Twitter Tools ManageTwitter Easily and quickly un-follow people who are not following you SocialOomph - www.socialoomph.com Find followers by keywords and schedule tweets Wefollow, twellow, justtweetit, geofollow, decoratetwitter, Chris Brogan 50 biz tips

30. A summary of this goal will be stated here that is clarifying and inspiring 2009 Goals Let’s Get Started.... Profile Name (www.namechk.com) Biography Website Link Customise Twitter Profile Integrate with LinkedIn and Facebook Finding Followers SocialOomph to Make Life Easy…

31. A summary of this goal will be stated here that is clarifying and inspiring 2009 Goals Thank You