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Gbolagade O. Adebisi, 01 November 2016.Gbolagade O. Adebisi, 01 November 2016.11/01/2016 1
Preparing Winning Bids
& Tenders
Preparing Winning Bids &Preparing Winning Bids &
TendersTenders
• The Procurement Context & Process
• Identifying tendering opportunities in
the local economy
• Developing a Strategic Approach
• Preparing effective Pre – Qualification
Questionnaires (PQQs) and Tenders
11/01/2016 2
The Procurement Context: RegulatoryThe Procurement Context: Regulatory
FrameworkFramework
11/01/2016 3
World Bank Procurement Directives
(Competition Policy)
Statutory Requirements
Procedures,
Statutory Requirements
Local Agreements
The Procurement EnvironmentThe Procurement Environment
 The Public Procurement Act 2007 (PPA 2007)
covers all public sector procurement –
Ministries, Departments and Agencies (MDAs)
of the Federal Government of Nigeria (FGN)
 Donors/Development Partners – also keyed in
to PPA 2007 and to some extent EU
Procurement Guidelines (similar in spirit to PPA
2007)
 State Governments have domesticated the PPA
2007 with their own versions of Procurement
process – State Bureau of Public Procurement
(BPP).
11/01/2016 4
Procurement Procedure
11/01/2016 5
Procedure Characteristics When the procedure is adopted
Open All qualified applicants must be given
the opportunity to bid
For lower risk procurement where supplier
capability is less important or where the
focus is on price
Restricted Two stage process with facility to
shortlist (PQQ + Tender)
Where capability of supplier is key
determining factor in the delivery of the
contract, market response likely to be huge
to allow short-listing
Negotiated Two stage process with facility to
negotiate at second stage
Specification is not clear or some creative,
artistic or expert input is required.
Competitive
Dialogue
Two stage process with facility to
enter into a dialogue with potential
suppliers to consider potential
solutions and refine specification
before invitation to tender
Complex procurement where suppliers
expertise has significant impact on the
development of the specification
Framework
Agreement
Stage One: Suppliers selected through
open/restricted procedure to a panel
of suppliers for given period
Stage Two: Call-Off or Mini
competition will be held when
services/goods required
Capability and Capacity is important and is
generally a recurring/constant requirement
(max 4 years; including extension options)
Procurement Process OverviewProcurement Process Overview
11/01/2016 6
Procure
Contract
Notice
EOI
Tender
EvaluateManageReview
Commission
PQQ
Award
Identifying Opportunities:
Opportunities: Public and Private SectorsOpportunities: Public and Private Sectors
 The Federal Government Budget 2016 =N=3.077
trn
 Capital Budget – 30%
 Recurrent – 70% less personnel costs
 MDAs
 Question is how much of it is coming to your
Company/Business
 State Governments – 30 plus FCT
 Universities – TETFUND
 Private Sector – Oil and Gas, Healthcare
 Donors/Development Partners/UN Agencies –
World Bank, UNICEF, WHO, USAID, DFID, JICA
11/01/2016 8
Opportunities: Sector Capital VotesOpportunities: Sector Capital Votes
 Works, Power and Housing – 433.4 Billion
 Transport – 202.0 Billion
 Interior – 53.1 Billion
 Special Intervention Programmes – 300
Billion
 Education – 369.6 Billion
 Defence – 294.5 Billion
 Health – 221.7 Billion
11/01/2016 9
Where are the Opportunities?Where are the Opportunities?
 FG releases 50% of funds for capital expenditure
 About =N=720 billion from the MDAs’ budget of =N=1.4
trillion as of the end of September 2016
 FG Social Investment Programme - =N=150 billion has been
approved.
 =N=25 billion has been released
 =N=40 billion is in the process of being released
 Home-grown School feeding programme, arm of the Social
Investment Programme (SIP) has commenced
 FG will fund primary 1 -3, State Governments will fund
primary 4 – 6
 Eggs, Chicken, Meat as well as those to cook them will be
required.
 Opportunities abound – for MSME operators
11/01/2016 10
Where will the Public SectorWhere will the Public Sector
Opportunities be in 2017Opportunities be in 2017
Let us look at the 2017 Budget Proposals
=N=6.866 trillion proposed 2017 budget
The government would spend N1.765
trillion as capital expenditure
N2.563 recurrent (non-debt
expenditure)
N1.639 trillion for debt service
N350 billion for recurrent social
intervention programme
11/01/2016 11
11/01/2016 12
Finding OpportunitiesFinding Opportunities
• Where should you look / who should you know?
11/01/2016 13
PUBLISHED UNPUBLISHED SOURCES
Tender websites & Supplier portals Networking / relationship building
Organisational / Sector websites Procurement Teams / Category Managers
Tenders Electronic Daily (TED) Operational departments and units
Local / National press / Press
releases
Market analysis / competitor intelligence
Trade Press Partners / sub contractors
Meet the buyer events / briefings Second / Third Tier Contractors / Supply
chains
Tender Notices -Tender Notices - Key WebsitesKey Websites
S/N CATEGORY SOURCE WEBSITE
1 FGN Federal Tenders’
Journal
www.bpp.gov.ng
2 General Confabee www.confabee.com
http://tenders.nigeriang.com/
3 General Hellotrade www.tenders.hellotrade.com
4 General www.bizwatchnigeria.com.ng
5 EU EU Delegation in
Nigeria
www.eeas.europa.eu
6 Maritime Nigerian Ports
Authority
www.nigerianports.org
7 Construction www.cwctenders.com
8 IT www.ittenders.com
9 Electrical www.electricaltenders.com
10 Medical www.medicaltenders.com11/01/2016 14
Be Systematic & Get OrganisedBe Systematic & Get Organised
• What is your target market?
• In your target market who are the key buyers - Personnel at
Department level and Procurement Officers (important for
low value contracts that are not formally advertised)?
• Engage procurement personnel - make sure they know you
exist, seed ideas
 Find out about approved (accredited) supplier lists however
note that authorities are moving towards framework
agreements
 Register your details on tender e-portals and set up for
Alerts service, newsletters etc
11/01/2016 15
Be Systematic & Get OrganisedBe Systematic & Get Organised
 Set up internal processes and individual(s) to monitor tender
portals, alerts, sources and review feedback
 Network (buyers/commissioners, meet the buyer events)
 Competitor analysis
 Search for potential business partners / collaborators /
subcontractors
 Develop / improve your key policies so that you comply with
public sector tender competition requirements
11/01/2016 16
To bid or not to bid?To bid or not to bid?
Developing a Strategic Approach
Strategic DecisionStrategic Decision
MakingMaking
 Is the tender a good fit in relation to your company’s
activities?
 Can you meet the eligibility criteria (technical qualifications,
policy compliance e.g. Quality Assurance, Insurance) ?
 Do you have a good track record in relation to the
opportunity?
 Do you have the trading history (e.g. 3 years Audited
Accounts)?
 Do you have the capability and capacity to deliver the
contract if successful?
 Can you make sense of the budget and can you deliver the
contract on time?
11/01/2016 18
Strategic Decision MakingStrategic Decision Making
 What are the risks?
 Who are your competitors?
 What percentage of your turnover does
the contract represent?
 Do you need a partner(s) or will you use
subcontractors?
 What is the percentage chance of
success?
 Do you have the time and resources to
devote to preparing a good bid?
11/01/2016 19
Strategic DecisionStrategic Decision
MakingMaking
Solo or Collaborative Bidding?
• Form a consortium if:
– You don’t have the capability or capacity
– You can’t meet the 20% rule
• Options:
– Consortium
• Joint Bidding
• Lead Contractor & Subcontractor
• Legal basics – will you be jointly and severally liable?
• Memorandum of understanding (MoU) / Partnership agreement / (Non
Disclosure agreement (NDA); Agreement not to compete in other
tender)
• Service level agreement (SLA)/contract
• NB. consortium should be properly led, constructed and managed
11/01/2016 20
Partnerships and ConsortiaPartnerships and Consortia
11/01/2016 21
Benefits: Risks:
Increase capacity and scope to bid e.g.
Overcome PQQ impediments
Partner selection and getting Agreement /
legal document
Shared trade history (combined
capability and capacity)
Trust relationship (how well do you know
your partner – can you be confident they can
and will deliver)
Business Development: Access new
clients and markets
Complex decision-making, loss of autonomy,
compromises and concessions
Spread risk Sharing sensitive information
Mutual learning and innovative
approaches
Logistics (Co-ordinating bid)
Delivered additional added value (the
whole is greater than the sum of the
parts)
Logistics (Contract delivery)
Improve chance of success
Pre-QualificationPre-Qualification
QuestionnairesQuestionnaires
The First Hurdle
• Evaluation of your organisation
– The aim of the PQQ is to check that your
company is (for the contract term)
• Technically competent
• Financially sound
• Legally compliant
– Gives the buyer a means of short-listing
interested organisations on the basis of fair and
objective criteria
11/01/2016 22
PQQ: Example Scoring FrameworkPQQ: Example Scoring Framework
Section Score Weighting
1 Organisation Details N/A
2 Financial Information N/A or Risk Based Assessment
Pass/Fail
3 Insurance Pass/Fail
4 Business Activities 15%
5 Business Practices 30% (Total)
Health & Safety 5-10%
Quality Assurance 5-10%
Environmental Management 5-10%
Equality 5-10%
6 Requirement - specific 40%
7 Experience & References 15%
8 Professional & Business Standing Pass/Fail
11/01/2016 23
Example ‘Scoring’ CriteriaExample ‘Scoring’ Criteria
Score Response Type Reason indicated for Score
0 Non-compliant response No relevant information / solution provided in response to
contract requirements.
1 Unacceptable response Partially compliant response but with serious deficiencies in
solution offered, indicating serious difficulties / inability to
deliver contract requirements.
2 Unsatisfactory response Partially compliant response with shortfalls in solution
offered, indicating not all contract requirements could be
met and thus difficulty in delivery of the contract.
3 Acceptable response Compliant response, indicating basic contract requirements
are met but not exceeded. Contract could be delivered.
4 Good response Compliant response, clearly indicating entire delivery can be
met and solution offers some limited benefits beyond stated
requirements.
5 Excellent response Compliant response, bidder illustrated comprehensive
understanding of contract reqs. Proposed solution provides
significant additional benefits beyond stated reqs.
11/01/2016 24
PQQ InformationPQQ Information
General Business Information
• Business Details
• Status (Sole contractor / consortium)
• Ownership
• Business Probity
• Professional Conduct
Documentation required may include:
 Company History
 HR Information
 Administrative Information (Company Registration/VAT Number)
 Quality Standards Accreditation / Certificates
11/01/2016 25
PQQPQQ
InformationInformationFinancial & Insurance Information:
 Turnover
 Accounts
 Insurance
Documentation Required may include:
 Audited accounts, Management accounts, Parent company accounts
 Bankers statements & accountants’ references
 Financial projections, including cashflow forecasts
 Details of previous contracts and values
 Capital availability
 Certification of Incorporation, Certificate of Name Change
 Insurance Certificates
NB financial vetting is based on sound business judgement and not just the application of
financial formulae
11/01/2016 26
PQQ InformationPQQ Information
General Business Activities
 Overview of Existing Business Activities
 Overview of Main Areas of Expertise & Accreditation
 What percentage of your business is concerned with providing services
similar to the contract requirement
 HR Information (Number of Staff, Staff Profiles)
Contract Specification
• Explain and demonstrate your Capability and Capacity to fulfil the
contract requirement
 Case Studies (relevant to contract specification and demonstrating your
ability to fulfil the size, scope and complexity of this contract)
 Subcontractors
 Relevant References (norm = 3 recent referees) & contact details
11/01/2016 27
PQQ InformationPQQ Information
Essential Policies:
•Quality Management
•Equality & Diversity
•Health & Safety
•Environment Management & Sustainability
Why are they necessary?
 They are a legal requirement
 They are a purchaser requirement
 They help articulate the company’s values and principles for both staff
and clients
 They bring business benefits and are relevant to contract delivery
11/01/2016 28
Accentuate the PositiveAccentuate the Positive
Do you have a Health & Safety Policy?
Weak Answer:
– “Yes, see Appendix 1”
Good Answer:
– “The Health & Safety of our staff and customers is a vital part of
the company’s quality process. We operate a comprehensive
Health & Safety Policy (see Appendix 1) covering all aspects
of our products (services) and operations and it is reviewed
biannually.”
– For an SME employing less than 5 people: “Although we are
not required legally to have a Health & Safety Policy, we take
this matter very seriously and have adopted a Health &
Safety Policy in the interests of our staff and clients (see
Appendix 1)”
11/01/2016 29
Accentuate the PositiveAccentuate the Positive
What Quality Assurance arrangements does your company operate? If
no accreditation is held please explain why not and what alternative
steps you take to ensure quality at work?
Weak Answer:
– “We operate our own quality system. We have determined that
formal accreditation is inappropriate to our company’s needs.
Complaints are the responsibility of the Managing Director.”
Good Answer:
“We regard quality as a vitally important part of our business activity
and we operate a comprehensive and strict internal quality assurance
process covering all aspects of our business activity (details can be
found in Appendix 2). We are committed to a process of continuous
improvement and we are in the process of applying for ISO 9001 (we
expect to be assessed in May of this year)”
11/01/2016 30
Business ContinuityBusiness Continuity
• What is your Approach to Risk Management in terms
of Business Continuity?
• Do you have a formal Business Continuity
Management Programme? If YES, enclose a copy of
your plan/programme document
• Within the last 3 years have there been any
occasions when you business operation has been
disrupted?
– If YES what were the circumstances and what was the
effect upon your customers?
• Do you have a strategy for ensuring continuity of
supply from your critical suppliers?
11/01/2016 31
Avoiding a Poor ScoreAvoiding a Poor Score
Common reasons for a poor score:
1. Failure to follow the instructions
2. Writing by committee, no narrative flow and lack of
control/ownership
3. Incomplete or missing answers/sections
4. Supporting documentation incomplete
5. Repeating answers or referring to ‘see above’ (questions are rarely
repeated)
6. Over emphasising what you sell, rather than what they are looking to
buy
7. Recycling old PQQs & Tenders: Beware ‘Cutting & pasting’!
8. Generic PQQ/Tender response
9. Providing response on general capability instead as opposed to
specific contract requirements
11/01/2016 32
Invitation To Tender (ITT)Invitation To Tender (ITT)
The Second Hurdle
• Evaluation of your detailed proposal
– What are you going to do
– How are you going to do it
– Who is going to do it
– How much will it cost
– What is your track record / prior experience
– Compliance
– References
11/01/2016 33
ITTITT
InformationInformation
Invitation to Tender (ITT) pack will include:
• Instructions to Tenderers
• Introduction from buyer who will set out the vision
• The Specification
• The Evaluation Criteria & Relative Weighting
• Form of Tender
• Draft Contract Terms and Conditions
• Declarations / Bona Fide
• Pricing Schedule
11/01/2016 34
Preparing the TenderPreparing the Tender
Managing the preparation of your bid
• Get your team together, appoint a bid manager and conduct
detailed review and interpretation of tender requirements.
• Determine whether you require clarification of any aspect of the
tender and ask the question(s) allowing enough time for a response.
• Check regularly to see if any questions/answers have been
submitted by competitors. Be aware that any question you ask will
be notified to other suppliers)
• Prepare work plan & allocation of roles/tasks/milestones with
reference to tender & submission deadline.
o NB: Build in time to review, refine and style bid
11/01/2016 35
Preparing the TenderPreparing the Tender
Tender Design: What is the Buyer looking for?
• Design a clearly structured tender response aligned against each
tender requirement and criteria (e.g. core, gateway and specific).
Ensure compliance!
• Demonstrate a clear understanding of the brief (i.e. the challenges are
understood and addressed)
• Methodology: clearly show who (CVs) does what, why, when, how
and benefits from buyer’s perspective – illustrate with diagram (Gantt)
• Identify and demonstrate clearly your capability and the innovation of
your offer (USP) - can your offer exceed the contract requirements
and provide additional benefits, outcomes?
• Contract management and communication (i.e. how you interface with
the client to monitor project)
11/01/2016 36
Preparing the TenderPreparing the Tender
Standing Out from the Crowd
• Have you articulated ‘Why choose us?’
• Have you fully defined the key features, quality and benefits
of your approach?
• Have you used and made the most of recent and relevant
case studies to illustrate your track record?
• Have you gone the extra mile in manifesting your
understanding of the brief and the design of your solution?
• Conduct a mock assessment against the evaluation criteria
and relative weighting
• Presentation
11/01/2016 37
Case Studies: Example StructureCase Studies: Example Structure
• Client Name & Contract Title
• Work of same/similar nature, scope and scale
• What, When and How you did it
• Client Benefit (Outputs & Outcomes)
• Innovation & Added Value
• Contract Value/Price
• Reference confirming work was performed to client
satisfaction and to schedule
NB Be concise and relevant
11/01/2016 38
Preparing the Tender: Costing Your ProposalPreparing the Tender: Costing Your Proposal
• Follow Instructions in Tender re presentation of costs/fees/prices
– For services: Charging Rate(s) (Daily/Hourly) & Time & Personnel
• Fixed Cost / Variable Cost
• Expenses & Disbursements
• Contingency
• VAT
• Innovative Cost Proposals
– Discounted Cost e.g. 5% early payment, economies of scale and efficiency
savings linked to contract term and/or number of contracts (Lots) awarded
– Buyer comfort: Offer 10% Contract Price Withheld until completion
11/01/2016 39
Value for Money and Best Value (VfM)Value for Money and Best Value (VfM)
• VfM is the optimum combination of cost,
quality and fitness for purpose to meet the
buyer’s requirements (it is not about the
lowest price)
• Local authorities are subject to the Best
Value guidelines
• Embraces the concept of the ‘price-quality’
relationship
• Selection usually will be made on the most
economically advantageous tender (MEAT)
11/01/2016 40
Risk: What is your ApproachRisk: What is your Approach
Risk
identified for:
Mitigation
(i.e. what will
you do)
Impact
(High,
Medium,
Low)
Classification
of risk:
Reputation
(R),
Operation
(O), Finance
(F)
Client
Delivery
Supplier
11/01/2016 41
ExerciseExercise
• As a local company, how might
you emphasise that you have a
number of advantages?
11/01/2016 42
Exercise: Example AnswersExercise: Example Answers
Wrong Answer:
 The Government should give contracts to local companies as a
matter of course, because it retains profit in the area and improves
local employment levels.
Right answers:
 Lower Cost Base
 Close proximity to client : Allows customers to change their
requirements at short notice
 Local knowledge: Specialised knowledge of local issues or local
communities
 Fast response time, leading to better and more flexible service
 Improved environmental impact of shorter travel distance; potential
economies of expenses
 Commitment to sustainable procurement (Investing in Local Supply
Chain)
 Corporate Social Responsibility (Community Investment &
Involvement)
11/01/2016 43
Preparing the Tender: Bid WritingPreparing the Tender: Bid Writing
Language & Style:
– Write in plain English: short sentences and
paragraphs;
– Avoid jargon and unexplained abbreviations
– Use ‘active’ verbs, refer to ‘we’ and ‘you’
– In your response try to reflect key wording as found
in the tender specification
– Punctuation and spelling really matter
– Lay-out: Use clear headings aligned to tender
specification; standardise fonts, illustrate where
possible
Aim for clarity, brevity, readability and persuasion
11/01/2016 44
Buyer PreferencesBuyer Preferences
LIKE Don’t like
Concise and precise language Wordy tenders, Inconsistencies and errors,
poor use of grammar
Clear structure (esp. Methodology) Poor methodology (failure to define who does
what, where, when, why and how)
Challenges have been understood and properly
addressed
Deviation from defined requirements, lack of
understanding of client requirements and
failure to answer questions
Relevant background information Lack of detail/explanation or ‘data dump’
Properly defined & appropriate resources Unclear who will be involved in delivery
Systems & procedures Exaggerated and unsubstantiated claims
Innovation – or the opposite (tradition) Poor evidence of reliability
Risk assessment (mitigations) No risk assessment
Case studies & references Irrelevant case studies
11/01/2016 45
Do’s & Don’tsDo’s & Don’ts
• Do not attempt to find an “inside track”
(canvassing)
• Respond by the correct date + time (electronic,
electronic + post, post?) avoid last minute
submissions
• Ensure the submission is complete AND signed
including copies of requested documentation, e.g.
insurance certificates, policies, audited accounts etc
• Use tender envelope/label if provided and check if
there is a tender reference
• Look carefully at the evaluation criteria, scores and
“weighting”. This should influence time and effort
in preparation of answers
11/01/2016 46
Concluding RemarksConcluding Remarks
• Make note of instructions, word limits and submission format
Be compliant!
• Try to understand what each question is asking and why they are being
asked. Answer the Question
• Note the scoring / weighting of criteria. Spend time / effort on your
response accordingly
• Anything you are not sure of, contact the buyer (but be aware that any
question you ask will be notified to other suppliers)
• Answer all questions honestly and be keen and positive in your responses
(emphasise your USP).
• Double check your response / second pair of eyes
• Ensure you complete and submit all the documents required
• Make careful note of the deadline and make sure you submit well in advance
of the deadline (Avoid last minute submissions)
• If unsuccessful (or successful) ask for a debrief
11/01/2016 47
Be...Be...
11/01/2016 48
For one to one support contact:
Email:
geniusassociates2015@gmail.co
m
Tel: 0806 092 9393 or 0701 2222
556
11/01/2016 49
11/01/2016 50

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How to prepare winning bids and tenders final version 01 november 2016

  • 1. Gbolagade O. Adebisi, 01 November 2016.Gbolagade O. Adebisi, 01 November 2016.11/01/2016 1 Preparing Winning Bids & Tenders
  • 2. Preparing Winning Bids &Preparing Winning Bids & TendersTenders • The Procurement Context & Process • Identifying tendering opportunities in the local economy • Developing a Strategic Approach • Preparing effective Pre – Qualification Questionnaires (PQQs) and Tenders 11/01/2016 2
  • 3. The Procurement Context: RegulatoryThe Procurement Context: Regulatory FrameworkFramework 11/01/2016 3 World Bank Procurement Directives (Competition Policy) Statutory Requirements Procedures, Statutory Requirements Local Agreements
  • 4. The Procurement EnvironmentThe Procurement Environment  The Public Procurement Act 2007 (PPA 2007) covers all public sector procurement – Ministries, Departments and Agencies (MDAs) of the Federal Government of Nigeria (FGN)  Donors/Development Partners – also keyed in to PPA 2007 and to some extent EU Procurement Guidelines (similar in spirit to PPA 2007)  State Governments have domesticated the PPA 2007 with their own versions of Procurement process – State Bureau of Public Procurement (BPP). 11/01/2016 4
  • 5. Procurement Procedure 11/01/2016 5 Procedure Characteristics When the procedure is adopted Open All qualified applicants must be given the opportunity to bid For lower risk procurement where supplier capability is less important or where the focus is on price Restricted Two stage process with facility to shortlist (PQQ + Tender) Where capability of supplier is key determining factor in the delivery of the contract, market response likely to be huge to allow short-listing Negotiated Two stage process with facility to negotiate at second stage Specification is not clear or some creative, artistic or expert input is required. Competitive Dialogue Two stage process with facility to enter into a dialogue with potential suppliers to consider potential solutions and refine specification before invitation to tender Complex procurement where suppliers expertise has significant impact on the development of the specification Framework Agreement Stage One: Suppliers selected through open/restricted procedure to a panel of suppliers for given period Stage Two: Call-Off or Mini competition will be held when services/goods required Capability and Capacity is important and is generally a recurring/constant requirement (max 4 years; including extension options)
  • 6. Procurement Process OverviewProcurement Process Overview 11/01/2016 6 Procure Contract Notice EOI Tender EvaluateManageReview Commission PQQ Award
  • 8. Opportunities: Public and Private SectorsOpportunities: Public and Private Sectors  The Federal Government Budget 2016 =N=3.077 trn  Capital Budget – 30%  Recurrent – 70% less personnel costs  MDAs  Question is how much of it is coming to your Company/Business  State Governments – 30 plus FCT  Universities – TETFUND  Private Sector – Oil and Gas, Healthcare  Donors/Development Partners/UN Agencies – World Bank, UNICEF, WHO, USAID, DFID, JICA 11/01/2016 8
  • 9. Opportunities: Sector Capital VotesOpportunities: Sector Capital Votes  Works, Power and Housing – 433.4 Billion  Transport – 202.0 Billion  Interior – 53.1 Billion  Special Intervention Programmes – 300 Billion  Education – 369.6 Billion  Defence – 294.5 Billion  Health – 221.7 Billion 11/01/2016 9
  • 10. Where are the Opportunities?Where are the Opportunities?  FG releases 50% of funds for capital expenditure  About =N=720 billion from the MDAs’ budget of =N=1.4 trillion as of the end of September 2016  FG Social Investment Programme - =N=150 billion has been approved.  =N=25 billion has been released  =N=40 billion is in the process of being released  Home-grown School feeding programme, arm of the Social Investment Programme (SIP) has commenced  FG will fund primary 1 -3, State Governments will fund primary 4 – 6  Eggs, Chicken, Meat as well as those to cook them will be required.  Opportunities abound – for MSME operators 11/01/2016 10
  • 11. Where will the Public SectorWhere will the Public Sector Opportunities be in 2017Opportunities be in 2017 Let us look at the 2017 Budget Proposals =N=6.866 trillion proposed 2017 budget The government would spend N1.765 trillion as capital expenditure N2.563 recurrent (non-debt expenditure) N1.639 trillion for debt service N350 billion for recurrent social intervention programme 11/01/2016 11
  • 13. Finding OpportunitiesFinding Opportunities • Where should you look / who should you know? 11/01/2016 13 PUBLISHED UNPUBLISHED SOURCES Tender websites & Supplier portals Networking / relationship building Organisational / Sector websites Procurement Teams / Category Managers Tenders Electronic Daily (TED) Operational departments and units Local / National press / Press releases Market analysis / competitor intelligence Trade Press Partners / sub contractors Meet the buyer events / briefings Second / Third Tier Contractors / Supply chains
  • 14. Tender Notices -Tender Notices - Key WebsitesKey Websites S/N CATEGORY SOURCE WEBSITE 1 FGN Federal Tenders’ Journal www.bpp.gov.ng 2 General Confabee www.confabee.com http://tenders.nigeriang.com/ 3 General Hellotrade www.tenders.hellotrade.com 4 General www.bizwatchnigeria.com.ng 5 EU EU Delegation in Nigeria www.eeas.europa.eu 6 Maritime Nigerian Ports Authority www.nigerianports.org 7 Construction www.cwctenders.com 8 IT www.ittenders.com 9 Electrical www.electricaltenders.com 10 Medical www.medicaltenders.com11/01/2016 14
  • 15. Be Systematic & Get OrganisedBe Systematic & Get Organised • What is your target market? • In your target market who are the key buyers - Personnel at Department level and Procurement Officers (important for low value contracts that are not formally advertised)? • Engage procurement personnel - make sure they know you exist, seed ideas  Find out about approved (accredited) supplier lists however note that authorities are moving towards framework agreements  Register your details on tender e-portals and set up for Alerts service, newsletters etc 11/01/2016 15
  • 16. Be Systematic & Get OrganisedBe Systematic & Get Organised  Set up internal processes and individual(s) to monitor tender portals, alerts, sources and review feedback  Network (buyers/commissioners, meet the buyer events)  Competitor analysis  Search for potential business partners / collaborators / subcontractors  Develop / improve your key policies so that you comply with public sector tender competition requirements 11/01/2016 16
  • 17. To bid or not to bid?To bid or not to bid? Developing a Strategic Approach
  • 18. Strategic DecisionStrategic Decision MakingMaking  Is the tender a good fit in relation to your company’s activities?  Can you meet the eligibility criteria (technical qualifications, policy compliance e.g. Quality Assurance, Insurance) ?  Do you have a good track record in relation to the opportunity?  Do you have the trading history (e.g. 3 years Audited Accounts)?  Do you have the capability and capacity to deliver the contract if successful?  Can you make sense of the budget and can you deliver the contract on time? 11/01/2016 18
  • 19. Strategic Decision MakingStrategic Decision Making  What are the risks?  Who are your competitors?  What percentage of your turnover does the contract represent?  Do you need a partner(s) or will you use subcontractors?  What is the percentage chance of success?  Do you have the time and resources to devote to preparing a good bid? 11/01/2016 19
  • 20. Strategic DecisionStrategic Decision MakingMaking Solo or Collaborative Bidding? • Form a consortium if: – You don’t have the capability or capacity – You can’t meet the 20% rule • Options: – Consortium • Joint Bidding • Lead Contractor & Subcontractor • Legal basics – will you be jointly and severally liable? • Memorandum of understanding (MoU) / Partnership agreement / (Non Disclosure agreement (NDA); Agreement not to compete in other tender) • Service level agreement (SLA)/contract • NB. consortium should be properly led, constructed and managed 11/01/2016 20
  • 21. Partnerships and ConsortiaPartnerships and Consortia 11/01/2016 21 Benefits: Risks: Increase capacity and scope to bid e.g. Overcome PQQ impediments Partner selection and getting Agreement / legal document Shared trade history (combined capability and capacity) Trust relationship (how well do you know your partner – can you be confident they can and will deliver) Business Development: Access new clients and markets Complex decision-making, loss of autonomy, compromises and concessions Spread risk Sharing sensitive information Mutual learning and innovative approaches Logistics (Co-ordinating bid) Delivered additional added value (the whole is greater than the sum of the parts) Logistics (Contract delivery) Improve chance of success
  • 22. Pre-QualificationPre-Qualification QuestionnairesQuestionnaires The First Hurdle • Evaluation of your organisation – The aim of the PQQ is to check that your company is (for the contract term) • Technically competent • Financially sound • Legally compliant – Gives the buyer a means of short-listing interested organisations on the basis of fair and objective criteria 11/01/2016 22
  • 23. PQQ: Example Scoring FrameworkPQQ: Example Scoring Framework Section Score Weighting 1 Organisation Details N/A 2 Financial Information N/A or Risk Based Assessment Pass/Fail 3 Insurance Pass/Fail 4 Business Activities 15% 5 Business Practices 30% (Total) Health & Safety 5-10% Quality Assurance 5-10% Environmental Management 5-10% Equality 5-10% 6 Requirement - specific 40% 7 Experience & References 15% 8 Professional & Business Standing Pass/Fail 11/01/2016 23
  • 24. Example ‘Scoring’ CriteriaExample ‘Scoring’ Criteria Score Response Type Reason indicated for Score 0 Non-compliant response No relevant information / solution provided in response to contract requirements. 1 Unacceptable response Partially compliant response but with serious deficiencies in solution offered, indicating serious difficulties / inability to deliver contract requirements. 2 Unsatisfactory response Partially compliant response with shortfalls in solution offered, indicating not all contract requirements could be met and thus difficulty in delivery of the contract. 3 Acceptable response Compliant response, indicating basic contract requirements are met but not exceeded. Contract could be delivered. 4 Good response Compliant response, clearly indicating entire delivery can be met and solution offers some limited benefits beyond stated requirements. 5 Excellent response Compliant response, bidder illustrated comprehensive understanding of contract reqs. Proposed solution provides significant additional benefits beyond stated reqs. 11/01/2016 24
  • 25. PQQ InformationPQQ Information General Business Information • Business Details • Status (Sole contractor / consortium) • Ownership • Business Probity • Professional Conduct Documentation required may include:  Company History  HR Information  Administrative Information (Company Registration/VAT Number)  Quality Standards Accreditation / Certificates 11/01/2016 25
  • 26. PQQPQQ InformationInformationFinancial & Insurance Information:  Turnover  Accounts  Insurance Documentation Required may include:  Audited accounts, Management accounts, Parent company accounts  Bankers statements & accountants’ references  Financial projections, including cashflow forecasts  Details of previous contracts and values  Capital availability  Certification of Incorporation, Certificate of Name Change  Insurance Certificates NB financial vetting is based on sound business judgement and not just the application of financial formulae 11/01/2016 26
  • 27. PQQ InformationPQQ Information General Business Activities  Overview of Existing Business Activities  Overview of Main Areas of Expertise & Accreditation  What percentage of your business is concerned with providing services similar to the contract requirement  HR Information (Number of Staff, Staff Profiles) Contract Specification • Explain and demonstrate your Capability and Capacity to fulfil the contract requirement  Case Studies (relevant to contract specification and demonstrating your ability to fulfil the size, scope and complexity of this contract)  Subcontractors  Relevant References (norm = 3 recent referees) & contact details 11/01/2016 27
  • 28. PQQ InformationPQQ Information Essential Policies: •Quality Management •Equality & Diversity •Health & Safety •Environment Management & Sustainability Why are they necessary?  They are a legal requirement  They are a purchaser requirement  They help articulate the company’s values and principles for both staff and clients  They bring business benefits and are relevant to contract delivery 11/01/2016 28
  • 29. Accentuate the PositiveAccentuate the Positive Do you have a Health & Safety Policy? Weak Answer: – “Yes, see Appendix 1” Good Answer: – “The Health & Safety of our staff and customers is a vital part of the company’s quality process. We operate a comprehensive Health & Safety Policy (see Appendix 1) covering all aspects of our products (services) and operations and it is reviewed biannually.” – For an SME employing less than 5 people: “Although we are not required legally to have a Health & Safety Policy, we take this matter very seriously and have adopted a Health & Safety Policy in the interests of our staff and clients (see Appendix 1)” 11/01/2016 29
  • 30. Accentuate the PositiveAccentuate the Positive What Quality Assurance arrangements does your company operate? If no accreditation is held please explain why not and what alternative steps you take to ensure quality at work? Weak Answer: – “We operate our own quality system. We have determined that formal accreditation is inappropriate to our company’s needs. Complaints are the responsibility of the Managing Director.” Good Answer: “We regard quality as a vitally important part of our business activity and we operate a comprehensive and strict internal quality assurance process covering all aspects of our business activity (details can be found in Appendix 2). We are committed to a process of continuous improvement and we are in the process of applying for ISO 9001 (we expect to be assessed in May of this year)” 11/01/2016 30
  • 31. Business ContinuityBusiness Continuity • What is your Approach to Risk Management in terms of Business Continuity? • Do you have a formal Business Continuity Management Programme? If YES, enclose a copy of your plan/programme document • Within the last 3 years have there been any occasions when you business operation has been disrupted? – If YES what were the circumstances and what was the effect upon your customers? • Do you have a strategy for ensuring continuity of supply from your critical suppliers? 11/01/2016 31
  • 32. Avoiding a Poor ScoreAvoiding a Poor Score Common reasons for a poor score: 1. Failure to follow the instructions 2. Writing by committee, no narrative flow and lack of control/ownership 3. Incomplete or missing answers/sections 4. Supporting documentation incomplete 5. Repeating answers or referring to ‘see above’ (questions are rarely repeated) 6. Over emphasising what you sell, rather than what they are looking to buy 7. Recycling old PQQs & Tenders: Beware ‘Cutting & pasting’! 8. Generic PQQ/Tender response 9. Providing response on general capability instead as opposed to specific contract requirements 11/01/2016 32
  • 33. Invitation To Tender (ITT)Invitation To Tender (ITT) The Second Hurdle • Evaluation of your detailed proposal – What are you going to do – How are you going to do it – Who is going to do it – How much will it cost – What is your track record / prior experience – Compliance – References 11/01/2016 33
  • 34. ITTITT InformationInformation Invitation to Tender (ITT) pack will include: • Instructions to Tenderers • Introduction from buyer who will set out the vision • The Specification • The Evaluation Criteria & Relative Weighting • Form of Tender • Draft Contract Terms and Conditions • Declarations / Bona Fide • Pricing Schedule 11/01/2016 34
  • 35. Preparing the TenderPreparing the Tender Managing the preparation of your bid • Get your team together, appoint a bid manager and conduct detailed review and interpretation of tender requirements. • Determine whether you require clarification of any aspect of the tender and ask the question(s) allowing enough time for a response. • Check regularly to see if any questions/answers have been submitted by competitors. Be aware that any question you ask will be notified to other suppliers) • Prepare work plan & allocation of roles/tasks/milestones with reference to tender & submission deadline. o NB: Build in time to review, refine and style bid 11/01/2016 35
  • 36. Preparing the TenderPreparing the Tender Tender Design: What is the Buyer looking for? • Design a clearly structured tender response aligned against each tender requirement and criteria (e.g. core, gateway and specific). Ensure compliance! • Demonstrate a clear understanding of the brief (i.e. the challenges are understood and addressed) • Methodology: clearly show who (CVs) does what, why, when, how and benefits from buyer’s perspective – illustrate with diagram (Gantt) • Identify and demonstrate clearly your capability and the innovation of your offer (USP) - can your offer exceed the contract requirements and provide additional benefits, outcomes? • Contract management and communication (i.e. how you interface with the client to monitor project) 11/01/2016 36
  • 37. Preparing the TenderPreparing the Tender Standing Out from the Crowd • Have you articulated ‘Why choose us?’ • Have you fully defined the key features, quality and benefits of your approach? • Have you used and made the most of recent and relevant case studies to illustrate your track record? • Have you gone the extra mile in manifesting your understanding of the brief and the design of your solution? • Conduct a mock assessment against the evaluation criteria and relative weighting • Presentation 11/01/2016 37
  • 38. Case Studies: Example StructureCase Studies: Example Structure • Client Name & Contract Title • Work of same/similar nature, scope and scale • What, When and How you did it • Client Benefit (Outputs & Outcomes) • Innovation & Added Value • Contract Value/Price • Reference confirming work was performed to client satisfaction and to schedule NB Be concise and relevant 11/01/2016 38
  • 39. Preparing the Tender: Costing Your ProposalPreparing the Tender: Costing Your Proposal • Follow Instructions in Tender re presentation of costs/fees/prices – For services: Charging Rate(s) (Daily/Hourly) & Time & Personnel • Fixed Cost / Variable Cost • Expenses & Disbursements • Contingency • VAT • Innovative Cost Proposals – Discounted Cost e.g. 5% early payment, economies of scale and efficiency savings linked to contract term and/or number of contracts (Lots) awarded – Buyer comfort: Offer 10% Contract Price Withheld until completion 11/01/2016 39
  • 40. Value for Money and Best Value (VfM)Value for Money and Best Value (VfM) • VfM is the optimum combination of cost, quality and fitness for purpose to meet the buyer’s requirements (it is not about the lowest price) • Local authorities are subject to the Best Value guidelines • Embraces the concept of the ‘price-quality’ relationship • Selection usually will be made on the most economically advantageous tender (MEAT) 11/01/2016 40
  • 41. Risk: What is your ApproachRisk: What is your Approach Risk identified for: Mitigation (i.e. what will you do) Impact (High, Medium, Low) Classification of risk: Reputation (R), Operation (O), Finance (F) Client Delivery Supplier 11/01/2016 41
  • 42. ExerciseExercise • As a local company, how might you emphasise that you have a number of advantages? 11/01/2016 42
  • 43. Exercise: Example AnswersExercise: Example Answers Wrong Answer:  The Government should give contracts to local companies as a matter of course, because it retains profit in the area and improves local employment levels. Right answers:  Lower Cost Base  Close proximity to client : Allows customers to change their requirements at short notice  Local knowledge: Specialised knowledge of local issues or local communities  Fast response time, leading to better and more flexible service  Improved environmental impact of shorter travel distance; potential economies of expenses  Commitment to sustainable procurement (Investing in Local Supply Chain)  Corporate Social Responsibility (Community Investment & Involvement) 11/01/2016 43
  • 44. Preparing the Tender: Bid WritingPreparing the Tender: Bid Writing Language & Style: – Write in plain English: short sentences and paragraphs; – Avoid jargon and unexplained abbreviations – Use ‘active’ verbs, refer to ‘we’ and ‘you’ – In your response try to reflect key wording as found in the tender specification – Punctuation and spelling really matter – Lay-out: Use clear headings aligned to tender specification; standardise fonts, illustrate where possible Aim for clarity, brevity, readability and persuasion 11/01/2016 44
  • 45. Buyer PreferencesBuyer Preferences LIKE Don’t like Concise and precise language Wordy tenders, Inconsistencies and errors, poor use of grammar Clear structure (esp. Methodology) Poor methodology (failure to define who does what, where, when, why and how) Challenges have been understood and properly addressed Deviation from defined requirements, lack of understanding of client requirements and failure to answer questions Relevant background information Lack of detail/explanation or ‘data dump’ Properly defined & appropriate resources Unclear who will be involved in delivery Systems & procedures Exaggerated and unsubstantiated claims Innovation – or the opposite (tradition) Poor evidence of reliability Risk assessment (mitigations) No risk assessment Case studies & references Irrelevant case studies 11/01/2016 45
  • 46. Do’s & Don’tsDo’s & Don’ts • Do not attempt to find an “inside track” (canvassing) • Respond by the correct date + time (electronic, electronic + post, post?) avoid last minute submissions • Ensure the submission is complete AND signed including copies of requested documentation, e.g. insurance certificates, policies, audited accounts etc • Use tender envelope/label if provided and check if there is a tender reference • Look carefully at the evaluation criteria, scores and “weighting”. This should influence time and effort in preparation of answers 11/01/2016 46
  • 47. Concluding RemarksConcluding Remarks • Make note of instructions, word limits and submission format Be compliant! • Try to understand what each question is asking and why they are being asked. Answer the Question • Note the scoring / weighting of criteria. Spend time / effort on your response accordingly • Anything you are not sure of, contact the buyer (but be aware that any question you ask will be notified to other suppliers) • Answer all questions honestly and be keen and positive in your responses (emphasise your USP). • Double check your response / second pair of eyes • Ensure you complete and submit all the documents required • Make careful note of the deadline and make sure you submit well in advance of the deadline (Avoid last minute submissions) • If unsuccessful (or successful) ask for a debrief 11/01/2016 47
  • 49. For one to one support contact: Email: geniusassociates2015@gmail.co m Tel: 0806 092 9393 or 0701 2222 556 11/01/2016 49

Notes de l'éditeur

  1. Open is the most common
  2. Consortium must be properly led, constructed, managed Consortium jointly and severally liable
  3. Depends on nature of contract, e.g. an IT contract may require more on Business Continuity arrangements, whereas a Social Care contract may require more on Equalities
  4. Financial Information – PPA guidelines state that financial vetting should be based on appropriate information and the use of sound business judgement, rather than just the mechanistic application of financial formulae Insurances dont need to be in place before contract award Might not need to have insurance in place at time of applying/tendering, but required come contract start if successful
  5. Contract management: buyers are told that the cost of contract management for a major contract (£1m+) is 2% of the contract value and a larger % for smaller contracts