Sustainability initiatives are playing an increasingly important factor in managed travel programs, according to new research released by the GBTA Foundation, the education and research arm of the Global Business Travel Association (GBTA). In conjunction with the regional GBTA Sustainability Committees, travel managers in the United States, Europe and Australia were surveyed for their opinions on sustainability or “green” efforts when it comes to their business travel programs. The full report is available for purchase for non-members and at no cost for GBTA members. To learn more about the Global Business Travel Association please visit www.gbta.org.

1. 2012 Sustainable Travel
Policies Benchmarking Study -
Europe and AustraliaEurope and Australia
June 2012
11
1

2. CSR Initiatives Present Within Organisation
• Travel risk management and travel demand management are the most commonly• Travel risk management and travel demand management are the most commonly
established sustainability initiatives currently in place, or soon to be, within
respondents’ organisations.
76%
68%
78%
75%
68%
52%
59%
45%44%
Plan to do so
(n=29*-84)
31%
19%
38%
32%
Currently
have in place
(n=130)
Travel demand
t
Travel risk
t
"Greening"
b i
Enviromental
i
Human rights,
i l
Internal
P
Q6. Which of the following Corporate Social Responsibility (CSR) initiatives, if any, does your company
currently have in place?
mgmt.mgmt.your business
travel program
sourcing
criteria
social
investments,
volunteerism
Programmes
19
currently have in place?
Q7. When, if ever, do you anticipate your company establishing each of the following Corporate Social
Environmental Responsibility (CSR) initiatives?
*Note: Small base sizes
= Significantly higher than 2011 U.S. Benchmark, = Significantly lower than 2011 U.S. Benchmark

3. • However more than one third of travel buyers who have not made supplier changes plan
Future Supplier Changes
-Among those who have not yet changed suppliers for CSR-
• However, more than one-third of travel buyers who have not made supplier changes plan
to do so sometime in the next two years to comply with new CSR related travel policies.
• As seen with other sustainability initiatives, those with a higher travel spend are more
likely to do so.
% Who plan to do so
37%
35%
41%
43%
Total Airlines
(n=87-99)
% Who plan to do so
35%
37%
32%
32%
Australia Hotels
(n=22-23*)
A
23%
43%
33%
45%
Europe
EU Low Travel Spend
Car
rentals/Ground
transportation
(n=64-75)
B
51%
33%
55%
32%
EU Low Travel Spend
EU High Travel Spend
(n=34-39)
C
(n=29*-35)
C
C
27
59%
(n 29 35)
D
Q21. When, if ever, do you anticipate changing the following types of suppliers in order to
comply with new CSR related travel policies?
*Note: Small base sizes
= Significantly higher than 2011 U.S. Benchmark