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Smart Location Platform 
Location Analytics and Mobile 
Engagement with Permission 
RETAIL OVERVIEW 
SEPTEMBER 2014 
POWERED BY:
CONFIDENTIAL | 2 
Retail, Conferences & Trade Shows
SMART LOCATIONS 
CONFIDENTIAL | 3 
Reveal Undiscovered Experiences 
SMART CONSUMERS 
>84% 
USE THEIR 
DEVICE 
<2% 
OF ALL 
LOCATIONS 
Let’s bring 
DIGITAL TOUCH POINTS 
to the 
PHYSICAL WORLD
CONFIDENTIAL | 4 
Smart Location Platform: How It Works 
What does your 
Business Get? 
What do your 
Customers Get? 
Local Engagement 
& Experiences 
Personal Engagement 
& Experiences 
Privacy Center 
Real-Time 
Mobile Analytics 
Maps & 
Wayfinding 
Contextual Offers & 
Content Delivery 
API API 
Infrared 
Bluetooth 
SOLOMO 
BeaconTM 
RFID 
GPS 
iBeacon 
WiFi 
Your 
branded 
app Web 
Portal
CONFIDENTIAL | 5 
ENGAGE 
Where are customers in my location? 
What regions did they visit? 
What paths did they travel? 
LOCATE 
How many are near my location? 
Who is in my location? 
What are the peak times? 
ANALYZE 
How many Visitors and Visits? 
How many are repeat visitors? 
How long are they dwelling? 
Real-time metrics
CONFIDENTIAL | 6 
Smart Location: 
From Personal Engagement To Improved Functional Areas 
Customer 
Service 
Where are my 
customers? 
Where are my 
coworkers? 
Deliver Context 
Specific Content 
Interact with 
Things Near You 
Marketing/Advertising 
 Greet customers upon arrival or 
by name 
 Deliver messages based on the 
recipient's preferences 
Customer Service 
 Request feedback based on location 
 Deliver second-screen experience 
 Show visitors experts near them who 
can answer questions 
Workforce / Productivity 
 Optimize Event Layout: Which regions are performing well, 
which are causing roadblocks? 
 Do I have enough event associates? 
 What are the peak traffic hours and locations? 
 Tag equipment to improve event deployment and tear 
down. 
Internet Of Things 
 Connect employee badges, 
guest nametags or booth 
equipment to find items faster 
or monitor usage. 
Smart 
Location 
Workforce 
& 
Productivity 
Marketing & 
Advertising 
Internet of 
Things
CONFIDENTIAL | 7 
Consumers Businesses 
Anonymous 
WiFi On 
(App Not Necessary) 
Traffic Analytics 
Heat Maps, Dwell Time, 
Visitors, Repeat Visitors, 
Bounce Rates and much more 
Checked-In 
Check-In for Geo-Located 
Content and Offers 
(WiFi On, App Necessary) 
Customer Connection 
Two-Way Permissioned 
Dialogue Providing Geo-Specific Content 
and Offers 
Signed-In 
Sign-In for Personalized 
Offers, Content and Experience 
(WiFi Not Necessary, 
App Necessary) 
Personal Engagement 
Access to Customer Identity, 
Preferences, and Intent 
SOLOMO ExchangeTM 
Delivers Multiple Levels of Value 
WELCOME TO 
THE 
EMPIRE STATE 
BUILDING
CONFIDENTIAL | 8 
RETAIL Use Cases 
Workforce & Productivity Customer Service 
• Personalized In-store Experience 
• Second-screen Experience 
• Find customers who want help 
• Identify and personally assist 
customers 
Marketing & Advertising 
• In-store offers 
• Greet customers by name 
• Present offers based on the recipient's 
preferences 
• The store offers you rewards in 
exchange for sharing. 
• Optimize Merchandising 
• Which regions are performing well? 
• Which regions are slipping? 
• Do I have enough store associates? 
• What are the peak traffic hours? 
• Smart Staffing 
• Staff the right type of people at the right time 
• Region-specific traffic numbers
CONFIDENTIAL | 9 
Real-Time Maps Transform the Customer Experience 
In-Store Data Analytics Traffic Patterns Offer Optimization 
Todd 
Laura 
Analytics 
and CRM 
Happy 
Birthday! 
Sweater 
15% off! 
Omar 
Get ½off 
a Tie 
to go with the 
Jacket in Your 
Shopping Bag 
Batman 
Premier 
FREE 
MOVIE!
CONFIDENTIAL | 10 
Smart Apps 
Deliver location intelligence to mobile apps for 
advanced capabilities and integrated experiences.
CONFIDENTIAL | 11 
Heat maps & navigation 
Help customers 
navigate from current 
location to where they 
want to go
Localize the In-Store Experience 
Identify Offers Personal Offers List In-Store Redemption 
CONFIDENTIAL | 12 
Geo Offers 
Welcome to Men’s 
Men’s Offer 
Checked-In 
Welcome Liz 
Offer for Liz 
Signed-In
CONFIDENTIAL | 13 
Create Undiscovered Experiences: Retail 
Increase Reach Through Personal Mobile Touchpoints 
• Real-time maps dwell time, paths of 
travel & time series trends 
• Localized messages & offers w/ check-in, 
1:1 marketing experience w/ sign-in 
• 2nd screen digital signage messages & 
way finding 
• LOB applications to locate, identify & 
engage with consumers and increase 
length of stay by 7% 
• Reduce asset loss through RFID tracking 
by 10% 
Location Analytics & Mobile Engagement with Permission
CONFIDENTIAL | 14 
Increase Offer Reach and Decrease Cost per Lead 
with Personal Mobile Touch points 
CREATE UNDISCOVERED EXPERIENCES 
Localized Content, 
Push Notifications, 
1:1 Experiences when 
signed in 
LOB apps to Locate, 
Identify & Engage with 
Consumers to increase 
stay 
Real-Time Maps, 
2nd Screens 
& Way-finding 
Real-Time Analytics 
Dwell Time, Region 
Conversions 
& Paths of Travel 
Reduce asset loss 
through RFID tracking 
by 10% 
RETAIL
CONFIDENTIAL | 15 
Smart Cities
CONFIDENTIAL | 16 
Creating a SMARTCity – Discover Madison
CONFIDENTIAL | 17 
Creating a SMARTCity 
Interactive Maps To 
Discover New Locations 
Contextual Offers 
To Save Money
CONFIDENTIAL | 18 
Creating a SMARTCity 
Increase Foot 
Traffic Conversion 
Increase Basket 
Size With Offers 
Gather Analytics 
Across Locations 
Interactive Maps To 
Discover New Locations 
Contextual Offers 
To Save Money
CONFIDENTIAL | 19 
Creating a SMARTCity – Discover Madison 
Increase Foot 
Traffic Conversion 
Increase Basket 
Size With Offers 
Gather Analytics 
Across Locations 
Interactive Maps To 
Discover New Locations 
Contextual Offers 
To Save Money 
There are over 1M 
tulips @ the Capital 
The Farmers Market 
has 500k visitors per yr 
Camp Randall was a 
fort during the Civil War 
The Madison Symphony 
is the oldest in the 
Midwest 
Further 
Community 
Awareness & 
Involvement
CONFIDENTIAL | 20 
Getting STARTED 
In cooperation with GCVC, we can offer on-site pilot testing, implementation and support in Europe 
and Latin America with adaption to local languages, culture and privacy regulations: 
Snorri H. 
Gudmundsson 
Marketing 
Strategy 
CONTACT 
Luiz 
Kemmer 
Sales 
Strategy 
CONTACT 
Mira 
Hijova, CEO 
Finance & 
Investments 
CONTACT

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Smart Locations

  • 1. Smart Location Platform Location Analytics and Mobile Engagement with Permission RETAIL OVERVIEW SEPTEMBER 2014 POWERED BY:
  • 2. CONFIDENTIAL | 2 Retail, Conferences & Trade Shows
  • 3. SMART LOCATIONS CONFIDENTIAL | 3 Reveal Undiscovered Experiences SMART CONSUMERS >84% USE THEIR DEVICE <2% OF ALL LOCATIONS Let’s bring DIGITAL TOUCH POINTS to the PHYSICAL WORLD
  • 4. CONFIDENTIAL | 4 Smart Location Platform: How It Works What does your Business Get? What do your Customers Get? Local Engagement & Experiences Personal Engagement & Experiences Privacy Center Real-Time Mobile Analytics Maps & Wayfinding Contextual Offers & Content Delivery API API Infrared Bluetooth SOLOMO BeaconTM RFID GPS iBeacon WiFi Your branded app Web Portal
  • 5. CONFIDENTIAL | 5 ENGAGE Where are customers in my location? What regions did they visit? What paths did they travel? LOCATE How many are near my location? Who is in my location? What are the peak times? ANALYZE How many Visitors and Visits? How many are repeat visitors? How long are they dwelling? Real-time metrics
  • 6. CONFIDENTIAL | 6 Smart Location: From Personal Engagement To Improved Functional Areas Customer Service Where are my customers? Where are my coworkers? Deliver Context Specific Content Interact with Things Near You Marketing/Advertising  Greet customers upon arrival or by name  Deliver messages based on the recipient's preferences Customer Service  Request feedback based on location  Deliver second-screen experience  Show visitors experts near them who can answer questions Workforce / Productivity  Optimize Event Layout: Which regions are performing well, which are causing roadblocks?  Do I have enough event associates?  What are the peak traffic hours and locations?  Tag equipment to improve event deployment and tear down. Internet Of Things  Connect employee badges, guest nametags or booth equipment to find items faster or monitor usage. Smart Location Workforce & Productivity Marketing & Advertising Internet of Things
  • 7. CONFIDENTIAL | 7 Consumers Businesses Anonymous WiFi On (App Not Necessary) Traffic Analytics Heat Maps, Dwell Time, Visitors, Repeat Visitors, Bounce Rates and much more Checked-In Check-In for Geo-Located Content and Offers (WiFi On, App Necessary) Customer Connection Two-Way Permissioned Dialogue Providing Geo-Specific Content and Offers Signed-In Sign-In for Personalized Offers, Content and Experience (WiFi Not Necessary, App Necessary) Personal Engagement Access to Customer Identity, Preferences, and Intent SOLOMO ExchangeTM Delivers Multiple Levels of Value WELCOME TO THE EMPIRE STATE BUILDING
  • 8. CONFIDENTIAL | 8 RETAIL Use Cases Workforce & Productivity Customer Service • Personalized In-store Experience • Second-screen Experience • Find customers who want help • Identify and personally assist customers Marketing & Advertising • In-store offers • Greet customers by name • Present offers based on the recipient's preferences • The store offers you rewards in exchange for sharing. • Optimize Merchandising • Which regions are performing well? • Which regions are slipping? • Do I have enough store associates? • What are the peak traffic hours? • Smart Staffing • Staff the right type of people at the right time • Region-specific traffic numbers
  • 9. CONFIDENTIAL | 9 Real-Time Maps Transform the Customer Experience In-Store Data Analytics Traffic Patterns Offer Optimization Todd Laura Analytics and CRM Happy Birthday! Sweater 15% off! Omar Get ½off a Tie to go with the Jacket in Your Shopping Bag Batman Premier FREE MOVIE!
  • 10. CONFIDENTIAL | 10 Smart Apps Deliver location intelligence to mobile apps for advanced capabilities and integrated experiences.
  • 11. CONFIDENTIAL | 11 Heat maps & navigation Help customers navigate from current location to where they want to go
  • 12. Localize the In-Store Experience Identify Offers Personal Offers List In-Store Redemption CONFIDENTIAL | 12 Geo Offers Welcome to Men’s Men’s Offer Checked-In Welcome Liz Offer for Liz Signed-In
  • 13. CONFIDENTIAL | 13 Create Undiscovered Experiences: Retail Increase Reach Through Personal Mobile Touchpoints • Real-time maps dwell time, paths of travel & time series trends • Localized messages & offers w/ check-in, 1:1 marketing experience w/ sign-in • 2nd screen digital signage messages & way finding • LOB applications to locate, identify & engage with consumers and increase length of stay by 7% • Reduce asset loss through RFID tracking by 10% Location Analytics & Mobile Engagement with Permission
  • 14. CONFIDENTIAL | 14 Increase Offer Reach and Decrease Cost per Lead with Personal Mobile Touch points CREATE UNDISCOVERED EXPERIENCES Localized Content, Push Notifications, 1:1 Experiences when signed in LOB apps to Locate, Identify & Engage with Consumers to increase stay Real-Time Maps, 2nd Screens & Way-finding Real-Time Analytics Dwell Time, Region Conversions & Paths of Travel Reduce asset loss through RFID tracking by 10% RETAIL
  • 15. CONFIDENTIAL | 15 Smart Cities
  • 16. CONFIDENTIAL | 16 Creating a SMARTCity – Discover Madison
  • 17. CONFIDENTIAL | 17 Creating a SMARTCity Interactive Maps To Discover New Locations Contextual Offers To Save Money
  • 18. CONFIDENTIAL | 18 Creating a SMARTCity Increase Foot Traffic Conversion Increase Basket Size With Offers Gather Analytics Across Locations Interactive Maps To Discover New Locations Contextual Offers To Save Money
  • 19. CONFIDENTIAL | 19 Creating a SMARTCity – Discover Madison Increase Foot Traffic Conversion Increase Basket Size With Offers Gather Analytics Across Locations Interactive Maps To Discover New Locations Contextual Offers To Save Money There are over 1M tulips @ the Capital The Farmers Market has 500k visitors per yr Camp Randall was a fort during the Civil War The Madison Symphony is the oldest in the Midwest Further Community Awareness & Involvement
  • 20. CONFIDENTIAL | 20 Getting STARTED In cooperation with GCVC, we can offer on-site pilot testing, implementation and support in Europe and Latin America with adaption to local languages, culture and privacy regulations: Snorri H. Gudmundsson Marketing Strategy CONTACT Luiz Kemmer Sales Strategy CONTACT Mira Hijova, CEO Finance & Investments CONTACT

Notes de l'éditeur

  1. SOLOMO Exchange™ v2.0 is the only comprehensive platform for marketers to obtain indoor location intelligence and drive digital consumer engagement in physical locations. The platform provides value for your business and your business’ customers. In the middle is SOLOMO exchange, a Saas-based, scalable platform that pulls in data from a variety of different sensor technologies and makes them available to Consumer and Business applications via APIs. On the left side we see the value that your customers can get when your branded app is connected to SOLOMO Exchange. Local, Personal engagement and previously undiscovered experiences become real. On the right side we see the value your business gets in addition to engaging your customers. Rich, real time analytics for your locations. Interactive maps and wayfinding. And powerful campaign management and offers tools are all a part of the platform. These functions are accessed via a web-based Portal that you would have access to.
  2. Customers can engage with your business at three different levels. Let’s walk through them. Transition using the three icons for what the platform includes: Geo, Offers & Brand Manager.
  3. Here are some sample industry use cases, some of which may pertain to your business. Let’s talk now about which use cases make the most sense for you.
  4. Script: Need to describe what is social and local about it Verbally describe level of accuracy, etc. What retailer needs to do to engage/next steps