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META-NET has received funding from the EU’s Horizon 2020 research and innovation programme through the contract CRACKER
(grant agreement no.: 645357). Formerly co-funded by FP7 and ICT PSP through the contracts T4ME (grant agreement no.: 249119),
CESAR (grant agreement no.: 271022), METANET4U (grant agreement no.: 270893) and META-NORD (grant agreement no.: 270899).
Multilingual Europe in late 2016
A Strategic Research and Innovation Agenda
for the Multilingual Digital Single Market
Georg Rehm
Coordinator CRACKER, General Secretary META-NET
DFKI, Germany
georg.rehm@dfki.de
FETLT 2016 2nd International Workshop – Seville, Spain, 30th November 2016
Outline
q Initiatives for Multilingual Europe
q Towards the Multilingual Digital Single Market
q The MDSM SRIA V0.9
q Multilingual Europe in late 2016 –
where do we stand?
http://www.meta-net.eu – http://www.cracker-project.eu 2
q
60 research centres in 34 countries (founded in 2010)
Chair of Executive Board: Jan Hajic (CUNI)
Dep.: J. van Genabith (DFKI), A. Vasiljevs (Tilde)
General Secretary: Georg Rehm (DFKI)
q
Multilingual Europe
Technology Alliance.
826 members in
67 countries
(published in 2013) (31 volumes; published in 2012)
T4ME (META-NET) CESAR METANET4UMETA-NORDMultilingual Europe Technology AllianceNET
q Basque
q Bulgarian*
q Catalan
q Croatian*
q Czech*
q Danish*
q Dutch*
q English*
q Estonian*
q Finnish*
q French*
q Galician
q German*
q Greek*
q Hungarian*
q Icelandic
q Irish*
q Italian*
q Latvian*
q Lithuanian*
q Maltese*
q Norwegian
q Polish*
q Portuguese*
q Romanian*
q Serbian
q Slovak*
q Slovene*
q Spanish*
q Swedish*
q Welsh
* Official EU languagehttp://www.meta-net.eu/whitepapers
MT
English
good
French, Spanish
moderate fragmentary
Catalan, Dutch, German,
Hungarian, Italian, Polish,
Romanian
weak or no support through LT
Basque, Bulgarian, Croatian,
Czech, Danish, Estonian, Finnish,
Galician, Greek, Icelandic, Irish,
Latvian, Lithuanian, Maltese,
Norwegian, Portuguese, Serbian,
Slovak, Slovene, Swedish, Welsh
excellent
Czech, Dutch,
Finnish, French,
German, Italian,
Portuguese,
Spanish
moderate fragmentary
Basque, Bulgarian, Catalan,
Danish, Estonian, Galician,
Greek, Hungarian, Irish,
Norwegian, Polish, Serbian,
Slovak, Slovene, Swedish
weak or no support through LT
Croatian, Icelandic, Latvian,
Lithuanian, Maltese, Romanian,
Welsh
excellent
English
good
Speech
English
good
Dutch, French,
German, Italian,
Spanish
moderate fragmentary
Basque, Bulgarian, Catalan,
Czech, Danish, Finnish,
Galician, Greek, Hungarian,
Norwegian, Polish,
Portuguese, Romanian,
Slovak, Slovene, Swedish
weak or no support through LT
Croatian, Estonian, Icelandic, Irish,
Latvian, Lithuanian, Maltese,
Serbian, Welsh
excellent
English
good
Czech, Dutch,
French, German,
Hungarian, Italian,
Polish, Spanish,
Swedish
moderate fragmentary
Basque, Bulgarian, Catalan,
Croatian, Danish, Estonian,
Finnish, Galician, Greek,
Norwegian, Portuguese,
Romanian, Serbian, Slovak,
Slovene
Icelandic, Irish, Latvian,
Lithuanian, Maltese, Welsh
weak or no support through LTexcellent
ResourcesTextAnalytics
Fragmentary
Weak/none
Moderate
Good
Excellent
Welsh
Maltese
Lithuanian
Latvian
Icelandic
Irish
Croatian
Serbian
Estonian
Slovene
Slovak
Romanian
Norwegian
Greek
Galician
Danish
Bulgarian
Basque
Swedish
Portuguese
Finnish
Catalan
Polish
Hungarian
Czech
Italian
German
Dutch
Spanish
French
English
Levelofsupport
Languages with names in red
have little or no MT support
Results of the META-­NET  White  Paper  Study  (2012)
Strategic Research Agenda (2013)
q Addresses the problems we identified
when preparing the white papers.
q Can put Europe ahead of its
competitors in this technology area.
q 200 contributors; >2 years.
54% industry; 46% research;
4% (inter)national institutions.
q Presented and discussed at 90+
conferences and major workshops.
q Published in early 2013.
q http://www.meta-net.eu/sra
http://www.meta-net.eu 7
Priority Research Themes
q Three priority research themes:
§ Translingual Cloud
§ Social Intelligence and
e-Participation
§ Socially-Aware Interactive
Assistants
q Two additional themes:
§ European Service Platform
for Language Technologies
§ Core Technologies for
Language Analysis and Production
http://www.meta-net.eu 8
1 DFKI Germany Georg Rehm
2 CUNI Czech Republic Jan Hajic
3 ELDA France Khalid Choukri
4 FBK Italy Marcello Federico
5 ATHENA RC Greece Stelios Piperidis
6 UEDIN UK Philipp Koehn
7 USFD UK Lucia Specia
Coordination and Support Action, H2020-ICT17, 2015–2017, 36 months – http://www.cracker-project.eu
Cracking the Language Barrier
Coordination, Evaluation and Resources for European MT Research
THREE PRIORITY AREAS FOR ACHIEVINGTHE MULTILINGUAL DIGITAL SINGLE MARKET
Multilingual access to all digital goods and services across Europe1
Geo-blocking:
due to nationality, location, or residence
Language-blocking:
languages they do not speak
Geo-blocking and language-blocking are barriers to access
Customers are six times more likely to buy from sites in their native language.
Most EU languages address less than 3% of the market, fundamentally limiting SMEs operating in countries where those
languages are spoken.
Lack of language technology support (automatic translation, tools to assist human translators, and multilingual support in
European businesses.
Language can be expensive for SMEs
Online businesses face around €5,000 in up-front costs for each
new language they translate their websites into, plus similar
and marketing costs.
Even when sites are translated, the vast majority of
SMEs cannot respond to support requests or
customer feedback in other languages. Such
responsiveness is needed to achieve customer
satisfaction and build brand loyalty.
English is not the answer
52% of EU customers do not purchase
Adding even a few languages to an SME’s website beyond English
can have a major impact on revenue. Large organizations today
to increase market share.
6x more
likely to
purchase
Site in buyer’s
native language
Site in foreign
language
Likelihoodofpurchasing
THREE PRIORITY AREAS FOR ACHIEVINGTHE MULTILINGUAL DIGITAL SINGLE MARKET
Multilingual access to all digital goods and services across Europe1
Geo-blocking:
due to nationality, location, or residence
customers
Language-blocking:
languages they do not speak
however, current online translation is insufficient
trying to conduct
common languages
Geo-blocking and language-blocking are barriers to access
Both geo-blocking and language-blocking are
daily problems for tens of millions of EU citizens.
Customers are six times more likely to buy from sites in their native language.
Most EU languages address less than 3% of the market, fundamentally limiting SMEs operating in countries where those
languages are spoken.
Lack of language technology support (automatic translation, tools to assist human translators, and multilingual support in
European businesses.
Language can be expensive for SMEs
Online businesses face around €5,000 in up-front costs for each
new language they translate their websites into, plus similar
and marketing costs.
Even when sites are translated, the vast majority of
SMEs cannot respond to support requests or
customer feedback in other languages. Such
responsiveness is needed to achieve customer
satisfaction and build brand loyalty.
English is not the answer
52% of EU customers do not purchase
Adding even a few languages to an SME’s website beyond English
can have a major impact on revenue. Large organizations today
to increase market share.
6x more
likely to
purchase
Site in buyer’s
native language
Site in foreign
language
Likelihoodofpurchasing
Communities
• META-NET incl. META-SHARE and META
• MT evaluation initiatives – WMT, IWSLT, MT Marathons
• MT and other LT industry
• Language resources – META-SHARE, ELRA
• HT/MT evaluation tools – translate5
• Translation industry, translation profession
• MT user communities
Strategic Agenda for the Multilingual Digital Single Market
• Version 0.5 presented at META-FORUM 2015 (Riga)
• Version 0.9 presented at META-FORUM 2016 (Lisbon)
Strategic Research and Innovation Agenda
Language as a Data Type and
Key Challenge for Big Data
Enabling the Multilingual Digital Single Market
through technologies for translating, analysing, processing
and curating natural language content
SRIA Editorial Team
Version 0.9 – July 2016
Selected Activities
2015 2016 2017
M12
M1
M24
M36
Kick-off meeting
for all ICT-17
Projects
translate5
WMT
2016
WMT
2017
IWSLT
2015
IWSLT
2016
IWSLT
2017
QT Marathon
2015
QT Marathon
2016
Roadmap for
European MT
Research
Survey on the State
of HQMT in Industry
and LSPs
SRIA
(initial version)
SRIA
(update)
SRIA
(final)
version 2version 1
• Production of  resources  (e.g.,  for  WMT  
2016  and  2017,  IWSLT  2015-­2017)
• Tools (quality  control,  evaluations)
• Strategies and  roadmaps  (SRIA,  
Roadmap  for  European  MT  Research)
• Exchange  and  sharing  facility  for  
resources  (META-­SHARE)
Recent or Upcoming Events
• LREC Workshop on MT Eval. (May 25)
• META-FORUM 2016 (July 4/5, Lisbon)
• WMT 2016 (Aug. 11/12, Berlin)
• IWSLT 2016 (Dec. 8/9, Seattle)
• Federation of organisations and
projects working on technologies
for multilingual Europe.
• 10 organisations; 24 projects.
• Areas of collaboration: data
management and repositories,
tools, shared tasks, evaluations.
• Goal: provide one umbrella
organisation for the whole
community.
http://www.cracking-the-language-barrier.eu
http://www.cracker-project.eu • http://www.meta-net.eu
• Riga Summit 2015 and Riga Declaration.
• Federation of European projects and
organisations working on technologies
for a multilingual Europe.
• Multi-lateral Memorandum of Understanding;
10 organisations and 24 projects on board.
• Getting new members on a regular basis.
• Selected areas of collaboration: data
management and repositories, tools,
shared tasks, evaluations, events.
• Goal: provide one umbrella organisation
for the whole community.
q Top priority in the European Union.
q Expected to add 400b€ to European GDP
and hundreds of thousands of new jobs.
q Unfortunately, the language topic is not
included in the EC’s Digital Single Market
strategy (published in May 2015).
A. Ansip’s May 2016 Blog Post
q Posted on 27 May 2016.
q First public acknowledgment
of the EC that the language
topic is of very high relevance
for the Digital Single Market.
q “Overcoming language
barriers is vital for building the
DSM, which is by definition
multilingual. It is now time to
reduce and remove the
language barriers that are
holding back its advance, and
turn them into competitive
advantages.”
http://www.meta-net.eu – http://www.cracker-project.eu 15
16
MDSM SRIA
q Version 0.5 unveiled at META-FORUM 2015
q Version 0.9 unveiled at META-FORUM 2016
q Version 1.0 foreseen for early 2017
q Prepared and presented by Cracking the Language
Barrier federation (editorial team: 13 colleagues)
q SRIA addresses how the LT community is going
to act united in order to make the DSM multilingual
q Aligned to three of the BDVA SRIA V2.0’s technical priorities:
Data Management, Data Analysis, Data Processing.
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Strategic Agenda for the
Multilingual Digital Single Market
Technologies for Overcoming Language Barriers towards
a truly integrated European Online Market
D
RAFT
Version 0.5 – April 22, 2015
http://www.meta-net.eu – http://www.cracker-project.eu 17
Strategic Research and Innovation Agenda
Language as a Data Type and
Key Challenge for Big Data
Enabling the Multilingual Digital Single Market
through technologies for translating, analysing, processing
and curating natural language content
SRIA Editorial Team
Version 0.9 – July 2016
http://www.cracker-project.eu
http://www.cracking-the-language-barrier.eu
MDSM: Goals and Needs
q Crosslingual communication for SMEs, public institutions, citizens
q Crosslingual SME presales communication and aftersales services
q Multilingual (big) data, language and knowledge value chains
q Multilingual websites, product catalogues, product descriptions
q Multilingual knowledge bases and knowledge graphs (and services)
q Multilingual conversational interfaces for connected devices (IoT)
q Crosslingual business intelligence (e.g., based on UGC)
q Crosslingual social media analytics for EU-wide societal issues
q Multilingual text and report generation (knowledge/data to text)
q All services must be domain-adaptable (no one size fits all)
q Translation Centre (Cloud) – HQ automated translation for all
http://www.meta-net.eu – http://www.cracker-project.eu 19
MLV Programme
q Multilingual Value Programe*
§ Three-year programme
§ Requires modest investment
q “Enabling the Multilingual Digital Single
Market through technologies for
translating, analysing, processing and
curating natural language content”
q Three components address the main
needs of the Multilingual DSM (MDSM)
and how to put them into practice:
1. Multilingual Application Areas
2. Multilingual Services
3. Research
http://www.meta-net.eu – http://www.cracker-project.eu 20
Strategic Research and Innovation Agenda
Language as a Data Type and
Key Challenge for Big Data
Enabling the Multilingual Digital Single Market
through technologies for translating, analysing, processing
and curating natural language content
SRIA Editorial Team
Version 0.9 – July 2016
* SRIA V0.9 and MLV Programme devised
before re-organisation of DG CONNECT.
Multilingual Digital Single Market
Automated Translation
E-Commerce
Content, Media,
Verticals
Translation, Language,
Knowledge, Data
Knowledge and
Data Repositories
Multilingual Applications
Multilingual Services
Research
Crosslingual Big
Data Language
Analytics
Meaning,
Semantics,
Knowledge
High-Quality
Machine
Translation
SMEs CEF DSIs IT Integrators Research
provide innovative
applications
fills gaps
H2020 RIAs
H2020 CSAs, IAs, RIAs
H2020 CSAs, RAs, national funding
Multimodal Interaction
Language Processing, Analysis and Production – Language Resources
Citizens Public Business
interoperable and standardised
collaboration with member states
Conversational
Technologies
Strategic Research and Innovation Agenda
Language as a Data Type and
Key Challenge for Big Data
Enabling the Multilingual Digital Single Market
through technologies for translating, analysing, processing
and curating natural language content
SRIA Editorial Team
Version 0.9 – July 2016
MLV Programme
Application Areas (Selection)
q Multilingual E-commerce
§ Customer-facing vs. back-office facing (after-market, after-sales)
§ Crosslingual search, CRM, helpdesks, processes, workflows
§ Semantic, crosslingual product descriptions and catalogues
§ Online dispute resolution
q Multilingual Content, Media, Verticals
§ Content analytics, curation, generation (incl. authoring support)
§ Multimodal communication (conversational, written, IoT)
§ Vertical domains: health, government, mobility, energy, legal.
q Translation, Language, Knowledge, Data
§ Translation Cloud – written/spoken, automatic/human
§ Crosslingual public and social intelligence, business intelligence
§ HQ resources, under-resourced languages, domain-specific LRs
22
Setup – Timeframe – Costs
q Close collaboration with EC, EP and all other stakeholders
(including SMEs, research centres, universities, NGOs etc.).
q Mix of funding sources:
§ Horizon 2020 (WP 2018-2020) for EU projects (RA, RIA, CSA)
§ National/regional funding sources for work on monolingual LTs
and LRs and also to support and grow SMEs in this area
§ Include, strengthen and broaden role of CEF AT (public services)
q Estimated costs for basic MLV implementation: ca. 175-200M€
§ Includes set of mission-critical services and applications
§ Timeframe: 2018, 2019, 2020
http://www.meta-net.eu – http://www.cracker-project.eu 23
q Multilingual Europe: danger of digital language extinction; all languages
are equal; multilingual DSM; world class LT research in Europe.
q Artificial Intelligence: Important breakthroughs and massive investments
(USA, Asia) in AI R&D and applications (deep learning, DNNs).
q Need for LT: not only Multilingual DSM but also Translation, Internet of
Things, Industrie 4.0, HCI, smart personal assistants etc.
q Need for European LT: US and other non-European technologies are not
the solution! Europe must not make its crucial IT infrastructure dependent
on non-European solutions (same reason why EU is building GALILEO).
q Digitalisation of our continent: SMEs, enterprises, public administrations
are struggling to cope with the digital revolution (see Industrie 4.0, IoT etc.).
q Security and Privacy: Secure systems on European servers are essential
for large-scale industry adoption.
q Growing need for Language Technologies made in Europe for Europe.
http://www.meta-net.eu – http://www.cracker-project.eu 24
Context – Current Developments
Multilingual
Europe
through
Technology
Current Initiatives
and Activities
Multilingual
Strategy of the
EU: more tech
support for
multilingualism
Language
Technologies
for Europe's
digital public
services
Technologies
for the
Multilingual
Digital Single
Market
Language
Technologies
for Big Data
text analytics
The Human
Language
Project – long-
term R&D&I,
post-H2020
Language
Technologies
R&D&I
(H2020, WP
2018-20)
Multilingual Europe
in late 2016
Strategic Research and Innovation Agenda
Language as a Data Type and
Key Challenge for Big Data
Enabling the Multilingual Digital Single Market
through technologies for translating, analysing, processing
and curating natural language content
SRIA Editorial Team
Version 0.9 – July 2016
Open calls and
upcoming service
contracts
Dec. 2016: EC brainstorming
meeting on future LT priorities
In and post Horizon 2020.
Maybe a new document is needed?
Jan. 2017: STOA workshop
and study on LT for Europe
Dec. 2017: LT Session
at BDVA Summit in
Valencia
Q1 2017: MDSM SRIA V1.0
Policy change and initiative
towards a European digital
public sphere enabled by MT/LT
DG CONNECT
DGT and
DG CONNECT
DG CONNECT
WP 2018-20 (incl. IoT,
I4.0, assistants,
robots etc.)
Shared programme
between EU and MS MLV Programme
Strategic Research and Innovation Agenda
Language as a Data Type and
Key Challenge for Big Data
Enabling the Multilingual Digital Single Market
through technologies for translating, analysing, processing
and curating natural language content
SRIA Editorial Team
Version 0.9 – July 2016
CEF AT
ELRC
Thank you for your attention.
georg.rehm@dfki.de
http://www.meta-net.eu
http://www.facebook.com/META.Alliance
http://www.cracker-project.eu
http://www.cracking-the-language-barrier.eu
26

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Multilingual Europe in late 2016

  • 1. META-NET has received funding from the EU’s Horizon 2020 research and innovation programme through the contract CRACKER (grant agreement no.: 645357). Formerly co-funded by FP7 and ICT PSP through the contracts T4ME (grant agreement no.: 249119), CESAR (grant agreement no.: 271022), METANET4U (grant agreement no.: 270893) and META-NORD (grant agreement no.: 270899). Multilingual Europe in late 2016 A Strategic Research and Innovation Agenda for the Multilingual Digital Single Market Georg Rehm Coordinator CRACKER, General Secretary META-NET DFKI, Germany georg.rehm@dfki.de FETLT 2016 2nd International Workshop – Seville, Spain, 30th November 2016
  • 2. Outline q Initiatives for Multilingual Europe q Towards the Multilingual Digital Single Market q The MDSM SRIA V0.9 q Multilingual Europe in late 2016 – where do we stand? http://www.meta-net.eu – http://www.cracker-project.eu 2
  • 3. q 60 research centres in 34 countries (founded in 2010) Chair of Executive Board: Jan Hajic (CUNI) Dep.: J. van Genabith (DFKI), A. Vasiljevs (Tilde) General Secretary: Georg Rehm (DFKI) q Multilingual Europe Technology Alliance. 826 members in 67 countries (published in 2013) (31 volumes; published in 2012) T4ME (META-NET) CESAR METANET4UMETA-NORDMultilingual Europe Technology AllianceNET
  • 4. q Basque q Bulgarian* q Catalan q Croatian* q Czech* q Danish* q Dutch* q English* q Estonian* q Finnish* q French* q Galician q German* q Greek* q Hungarian* q Icelandic q Irish* q Italian* q Latvian* q Lithuanian* q Maltese* q Norwegian q Polish* q Portuguese* q Romanian* q Serbian q Slovak* q Slovene* q Spanish* q Swedish* q Welsh * Official EU languagehttp://www.meta-net.eu/whitepapers
  • 5. MT English good French, Spanish moderate fragmentary Catalan, Dutch, German, Hungarian, Italian, Polish, Romanian weak or no support through LT Basque, Bulgarian, Croatian, Czech, Danish, Estonian, Finnish, Galician, Greek, Icelandic, Irish, Latvian, Lithuanian, Maltese, Norwegian, Portuguese, Serbian, Slovak, Slovene, Swedish, Welsh excellent Czech, Dutch, Finnish, French, German, Italian, Portuguese, Spanish moderate fragmentary Basque, Bulgarian, Catalan, Danish, Estonian, Galician, Greek, Hungarian, Irish, Norwegian, Polish, Serbian, Slovak, Slovene, Swedish weak or no support through LT Croatian, Icelandic, Latvian, Lithuanian, Maltese, Romanian, Welsh excellent English good Speech English good Dutch, French, German, Italian, Spanish moderate fragmentary Basque, Bulgarian, Catalan, Czech, Danish, Finnish, Galician, Greek, Hungarian, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovene, Swedish weak or no support through LT Croatian, Estonian, Icelandic, Irish, Latvian, Lithuanian, Maltese, Serbian, Welsh excellent English good Czech, Dutch, French, German, Hungarian, Italian, Polish, Spanish, Swedish moderate fragmentary Basque, Bulgarian, Catalan, Croatian, Danish, Estonian, Finnish, Galician, Greek, Norwegian, Portuguese, Romanian, Serbian, Slovak, Slovene Icelandic, Irish, Latvian, Lithuanian, Maltese, Welsh weak or no support through LTexcellent ResourcesTextAnalytics
  • 7. Strategic Research Agenda (2013) q Addresses the problems we identified when preparing the white papers. q Can put Europe ahead of its competitors in this technology area. q 200 contributors; >2 years. 54% industry; 46% research; 4% (inter)national institutions. q Presented and discussed at 90+ conferences and major workshops. q Published in early 2013. q http://www.meta-net.eu/sra http://www.meta-net.eu 7
  • 8. Priority Research Themes q Three priority research themes: § Translingual Cloud § Social Intelligence and e-Participation § Socially-Aware Interactive Assistants q Two additional themes: § European Service Platform for Language Technologies § Core Technologies for Language Analysis and Production http://www.meta-net.eu 8
  • 9. 1 DFKI Germany Georg Rehm 2 CUNI Czech Republic Jan Hajic 3 ELDA France Khalid Choukri 4 FBK Italy Marcello Federico 5 ATHENA RC Greece Stelios Piperidis 6 UEDIN UK Philipp Koehn 7 USFD UK Lucia Specia Coordination and Support Action, H2020-ICT17, 2015–2017, 36 months – http://www.cracker-project.eu Cracking the Language Barrier Coordination, Evaluation and Resources for European MT Research THREE PRIORITY AREAS FOR ACHIEVINGTHE MULTILINGUAL DIGITAL SINGLE MARKET Multilingual access to all digital goods and services across Europe1 Geo-blocking: due to nationality, location, or residence Language-blocking: languages they do not speak Geo-blocking and language-blocking are barriers to access Customers are six times more likely to buy from sites in their native language. Most EU languages address less than 3% of the market, fundamentally limiting SMEs operating in countries where those languages are spoken. Lack of language technology support (automatic translation, tools to assist human translators, and multilingual support in European businesses. Language can be expensive for SMEs Online businesses face around €5,000 in up-front costs for each new language they translate their websites into, plus similar and marketing costs. Even when sites are translated, the vast majority of SMEs cannot respond to support requests or customer feedback in other languages. Such responsiveness is needed to achieve customer satisfaction and build brand loyalty. English is not the answer 52% of EU customers do not purchase Adding even a few languages to an SME’s website beyond English can have a major impact on revenue. Large organizations today to increase market share. 6x more likely to purchase Site in buyer’s native language Site in foreign language Likelihoodofpurchasing THREE PRIORITY AREAS FOR ACHIEVINGTHE MULTILINGUAL DIGITAL SINGLE MARKET Multilingual access to all digital goods and services across Europe1 Geo-blocking: due to nationality, location, or residence customers Language-blocking: languages they do not speak however, current online translation is insufficient trying to conduct common languages Geo-blocking and language-blocking are barriers to access Both geo-blocking and language-blocking are daily problems for tens of millions of EU citizens. Customers are six times more likely to buy from sites in their native language. Most EU languages address less than 3% of the market, fundamentally limiting SMEs operating in countries where those languages are spoken. Lack of language technology support (automatic translation, tools to assist human translators, and multilingual support in European businesses. Language can be expensive for SMEs Online businesses face around €5,000 in up-front costs for each new language they translate their websites into, plus similar and marketing costs. Even when sites are translated, the vast majority of SMEs cannot respond to support requests or customer feedback in other languages. Such responsiveness is needed to achieve customer satisfaction and build brand loyalty. English is not the answer 52% of EU customers do not purchase Adding even a few languages to an SME’s website beyond English can have a major impact on revenue. Large organizations today to increase market share. 6x more likely to purchase Site in buyer’s native language Site in foreign language Likelihoodofpurchasing Communities • META-NET incl. META-SHARE and META • MT evaluation initiatives – WMT, IWSLT, MT Marathons • MT and other LT industry • Language resources – META-SHARE, ELRA • HT/MT evaluation tools – translate5 • Translation industry, translation profession • MT user communities Strategic Agenda for the Multilingual Digital Single Market • Version 0.5 presented at META-FORUM 2015 (Riga) • Version 0.9 presented at META-FORUM 2016 (Lisbon) Strategic Research and Innovation Agenda Language as a Data Type and Key Challenge for Big Data Enabling the Multilingual Digital Single Market through technologies for translating, analysing, processing and curating natural language content SRIA Editorial Team Version 0.9 – July 2016
  • 10. Selected Activities 2015 2016 2017 M12 M1 M24 M36 Kick-off meeting for all ICT-17 Projects translate5 WMT 2016 WMT 2017 IWSLT 2015 IWSLT 2016 IWSLT 2017 QT Marathon 2015 QT Marathon 2016 Roadmap for European MT Research Survey on the State of HQMT in Industry and LSPs SRIA (initial version) SRIA (update) SRIA (final) version 2version 1 • Production of  resources  (e.g.,  for  WMT   2016  and  2017,  IWSLT  2015-­2017) • Tools (quality  control,  evaluations) • Strategies and  roadmaps  (SRIA,   Roadmap  for  European  MT  Research) • Exchange  and  sharing  facility  for   resources  (META-­SHARE) Recent or Upcoming Events • LREC Workshop on MT Eval. (May 25) • META-FORUM 2016 (July 4/5, Lisbon) • WMT 2016 (Aug. 11/12, Berlin) • IWSLT 2016 (Dec. 8/9, Seattle) • Federation of organisations and projects working on technologies for multilingual Europe. • 10 organisations; 24 projects. • Areas of collaboration: data management and repositories, tools, shared tasks, evaluations. • Goal: provide one umbrella organisation for the whole community. http://www.cracking-the-language-barrier.eu
  • 11. http://www.cracker-project.eu • http://www.meta-net.eu • Riga Summit 2015 and Riga Declaration. • Federation of European projects and organisations working on technologies for a multilingual Europe. • Multi-lateral Memorandum of Understanding; 10 organisations and 24 projects on board. • Getting new members on a regular basis. • Selected areas of collaboration: data management and repositories, tools, shared tasks, evaluations, events. • Goal: provide one umbrella organisation for the whole community.
  • 12. q Top priority in the European Union. q Expected to add 400b€ to European GDP and hundreds of thousands of new jobs. q Unfortunately, the language topic is not included in the EC’s Digital Single Market strategy (published in May 2015).
  • 13.
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  • 15. A. Ansip’s May 2016 Blog Post q Posted on 27 May 2016. q First public acknowledgment of the EC that the language topic is of very high relevance for the Digital Single Market. q “Overcoming language barriers is vital for building the DSM, which is by definition multilingual. It is now time to reduce and remove the language barriers that are holding back its advance, and turn them into competitive advantages.” http://www.meta-net.eu – http://www.cracker-project.eu 15
  • 16. 16
  • 17. MDSM SRIA q Version 0.5 unveiled at META-FORUM 2015 q Version 0.9 unveiled at META-FORUM 2016 q Version 1.0 foreseen for early 2017 q Prepared and presented by Cracking the Language Barrier federation (editorial team: 13 colleagues) q SRIA addresses how the LT community is going to act united in order to make the DSM multilingual q Aligned to three of the BDVA SRIA V2.0’s technical priorities: Data Management, Data Analysis, Data Processing. D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT D RAFT Strategic Agenda for the Multilingual Digital Single Market Technologies for Overcoming Language Barriers towards a truly integrated European Online Market D RAFT Version 0.5 – April 22, 2015 http://www.meta-net.eu – http://www.cracker-project.eu 17
  • 18. Strategic Research and Innovation Agenda Language as a Data Type and Key Challenge for Big Data Enabling the Multilingual Digital Single Market through technologies for translating, analysing, processing and curating natural language content SRIA Editorial Team Version 0.9 – July 2016 http://www.cracker-project.eu http://www.cracking-the-language-barrier.eu
  • 19. MDSM: Goals and Needs q Crosslingual communication for SMEs, public institutions, citizens q Crosslingual SME presales communication and aftersales services q Multilingual (big) data, language and knowledge value chains q Multilingual websites, product catalogues, product descriptions q Multilingual knowledge bases and knowledge graphs (and services) q Multilingual conversational interfaces for connected devices (IoT) q Crosslingual business intelligence (e.g., based on UGC) q Crosslingual social media analytics for EU-wide societal issues q Multilingual text and report generation (knowledge/data to text) q All services must be domain-adaptable (no one size fits all) q Translation Centre (Cloud) – HQ automated translation for all http://www.meta-net.eu – http://www.cracker-project.eu 19
  • 20. MLV Programme q Multilingual Value Programe* § Three-year programme § Requires modest investment q “Enabling the Multilingual Digital Single Market through technologies for translating, analysing, processing and curating natural language content” q Three components address the main needs of the Multilingual DSM (MDSM) and how to put them into practice: 1. Multilingual Application Areas 2. Multilingual Services 3. Research http://www.meta-net.eu – http://www.cracker-project.eu 20 Strategic Research and Innovation Agenda Language as a Data Type and Key Challenge for Big Data Enabling the Multilingual Digital Single Market through technologies for translating, analysing, processing and curating natural language content SRIA Editorial Team Version 0.9 – July 2016 * SRIA V0.9 and MLV Programme devised before re-organisation of DG CONNECT.
  • 21. Multilingual Digital Single Market Automated Translation E-Commerce Content, Media, Verticals Translation, Language, Knowledge, Data Knowledge and Data Repositories Multilingual Applications Multilingual Services Research Crosslingual Big Data Language Analytics Meaning, Semantics, Knowledge High-Quality Machine Translation SMEs CEF DSIs IT Integrators Research provide innovative applications fills gaps H2020 RIAs H2020 CSAs, IAs, RIAs H2020 CSAs, RAs, national funding Multimodal Interaction Language Processing, Analysis and Production – Language Resources Citizens Public Business interoperable and standardised collaboration with member states Conversational Technologies Strategic Research and Innovation Agenda Language as a Data Type and Key Challenge for Big Data Enabling the Multilingual Digital Single Market through technologies for translating, analysing, processing and curating natural language content SRIA Editorial Team Version 0.9 – July 2016 MLV Programme
  • 22. Application Areas (Selection) q Multilingual E-commerce § Customer-facing vs. back-office facing (after-market, after-sales) § Crosslingual search, CRM, helpdesks, processes, workflows § Semantic, crosslingual product descriptions and catalogues § Online dispute resolution q Multilingual Content, Media, Verticals § Content analytics, curation, generation (incl. authoring support) § Multimodal communication (conversational, written, IoT) § Vertical domains: health, government, mobility, energy, legal. q Translation, Language, Knowledge, Data § Translation Cloud – written/spoken, automatic/human § Crosslingual public and social intelligence, business intelligence § HQ resources, under-resourced languages, domain-specific LRs 22
  • 23. Setup – Timeframe – Costs q Close collaboration with EC, EP and all other stakeholders (including SMEs, research centres, universities, NGOs etc.). q Mix of funding sources: § Horizon 2020 (WP 2018-2020) for EU projects (RA, RIA, CSA) § National/regional funding sources for work on monolingual LTs and LRs and also to support and grow SMEs in this area § Include, strengthen and broaden role of CEF AT (public services) q Estimated costs for basic MLV implementation: ca. 175-200M€ § Includes set of mission-critical services and applications § Timeframe: 2018, 2019, 2020 http://www.meta-net.eu – http://www.cracker-project.eu 23
  • 24. q Multilingual Europe: danger of digital language extinction; all languages are equal; multilingual DSM; world class LT research in Europe. q Artificial Intelligence: Important breakthroughs and massive investments (USA, Asia) in AI R&D and applications (deep learning, DNNs). q Need for LT: not only Multilingual DSM but also Translation, Internet of Things, Industrie 4.0, HCI, smart personal assistants etc. q Need for European LT: US and other non-European technologies are not the solution! Europe must not make its crucial IT infrastructure dependent on non-European solutions (same reason why EU is building GALILEO). q Digitalisation of our continent: SMEs, enterprises, public administrations are struggling to cope with the digital revolution (see Industrie 4.0, IoT etc.). q Security and Privacy: Secure systems on European servers are essential for large-scale industry adoption. q Growing need for Language Technologies made in Europe for Europe. http://www.meta-net.eu – http://www.cracker-project.eu 24 Context – Current Developments
  • 25. Multilingual Europe through Technology Current Initiatives and Activities Multilingual Strategy of the EU: more tech support for multilingualism Language Technologies for Europe's digital public services Technologies for the Multilingual Digital Single Market Language Technologies for Big Data text analytics The Human Language Project – long- term R&D&I, post-H2020 Language Technologies R&D&I (H2020, WP 2018-20) Multilingual Europe in late 2016 Strategic Research and Innovation Agenda Language as a Data Type and Key Challenge for Big Data Enabling the Multilingual Digital Single Market through technologies for translating, analysing, processing and curating natural language content SRIA Editorial Team Version 0.9 – July 2016 Open calls and upcoming service contracts Dec. 2016: EC brainstorming meeting on future LT priorities In and post Horizon 2020. Maybe a new document is needed? Jan. 2017: STOA workshop and study on LT for Europe Dec. 2017: LT Session at BDVA Summit in Valencia Q1 2017: MDSM SRIA V1.0 Policy change and initiative towards a European digital public sphere enabled by MT/LT DG CONNECT DGT and DG CONNECT DG CONNECT WP 2018-20 (incl. IoT, I4.0, assistants, robots etc.) Shared programme between EU and MS MLV Programme Strategic Research and Innovation Agenda Language as a Data Type and Key Challenge for Big Data Enabling the Multilingual Digital Single Market through technologies for translating, analysing, processing and curating natural language content SRIA Editorial Team Version 0.9 – July 2016 CEF AT ELRC
  • 26. Thank you for your attention. georg.rehm@dfki.de http://www.meta-net.eu http://www.facebook.com/META.Alliance http://www.cracker-project.eu http://www.cracking-the-language-barrier.eu 26