Gerry Miller’s executive resume, detailing a wide range of accomplishments during a 20-year career.

1. GERRY
MILLER
100
W
5th
St
Ste
403
Royal
Oak,
MI
48067
Mobile:
248/819-­‐0443
United
States
of
America
Email:
gerry@museholdings.com
BUSINESS
AND
TECHNOLOGY
VISIONARY
Uniquely
qualified,
visionary
Senior
Technology
Executive
delivering
more
than
20
years
experience
with
technology
startups
and
helping
growing
companies
improve
their
business.
With
both
COO
and
CTO
titles,
deep
hands-­‐on
technology
expertise
coupled
with
significant
business
talent
has
led
to
two
decades
of
success.
Technology
skills
include
deep
architectural
capabilities,
design
patterns,
Internet-­‐scale
application
development,
Cloud
Computing,
mobile
development,
Web
services,
AJAX,
JSON,
XML,
XSLT,
HTML5,
CSS3,
C++,
C#
5,
ASP.NET
MVC4,
.NET
4.5,
Visual
Studio
2012,
Eclipse,
LAMP,
SQLServer,
MySQL,
and
NoSQL,
leading
Agile
teams,
distributed
ALM,
managing
outsourced
development,
TDD,
both
with
teams
and
solo.
Business
skills
include
identifying
creative
operational
and
strategic
improvements;
specifying
key
metrics
and
success
criteria;
building
and
motivating
strong
teams;
executive,
board,
and
investor
management;
fundraising;
M&A;
and
providing
detailed
implementation
and
execution
plans.
Through
relentless
execution
and
commitment
to
results,
clients
experience
successful
projects
with
reduced
costs,
improved
operating
efficiency,
higher
revenue
and
profitability,
improved
client
and
employee
satisfaction,
stronger
competitive
positioning,
and
better
alignment
with
true
business
potential.
Clients
have
included
Aspen
Marketing
Services,
Progressive
Insurance,
IBM,
State
Street
Bank,
Microsoft
Corporation,
General
Motors,
BankBoston,
Victoria’s
Secret,
Bank
One,
the
Commonwealth
of
Massachusetts,
Fidelity
Investments,
Ford
Motor
Company,
Amway/Quixtar,
Wyeth
Pharmaceuticals,
Datastream
Corporation,
The
Foxboro
Company,
Allendale
Insurance,
Perceptron,
PC
Connection,
Rational
Software,
AG
Edwards,
H&R
Block,
Juno
Online
Services,
Stream
International,
Boston
Housing
Authority,
Lotus
Development,
and
many
more
across
a
diverse
range
of
industries.
PROFESSIONAL
ACCOMPLISHMENTS
Cloudticity
–
Royal
Oak,
MI
2011
–
Present
FOUNDER
&
CHIEF
TECHNOLOGY
OFFICER
Cloudticity
is
a
Muse
Holdings
portfolio
company
dedicated
to
helping
companies
"Wrangle
the
Cloud."
Cloudticity
provides
consulting
services
focused
on
developing
applications
in
the
cloud,
with
an
emphasis
on
Amazon
Web
Services
and
Microsoft
Azure.
Cloudticity
is
also
building
a
comprehensive
suite
of
cloud
management
software.
Selected
Results:
• Architected
Aspen
Marketing
Services’
next
generation
of
marketing
technology,
the
cornerstone
of
their
$300MM
business
and
a
key
differentiator
in
their
recent
acquisition
by
Epsilon
/
ADS.

2. GERRY MILLER
– Page 2 –
• Lead
architect
and
developer
of
upcoming
cloud-­‐based
music
discovery
service
http://www.detour.fm.
Muse
Holdings,
LLC
–
Royal
Oak,
MI
2008
–
Present
FOUNDER
Focused
on
providing
tactical
consulting
and
funding
to
early
stage
startup
companies,
advising
growth
stage
companies
on
business
scalability,
building
strategic
relationships,
assisting
in
turnaround
situations,
and
driving
success
and
shareholder
value
across
the
spectrum
of
clients.
Selected
Results:
• Launched
Cloudticity,
a
leading
innovator
providing
cloud
computing
software
and
services.
• Led
the
architecture,
design,
and
implementation
of
AVAbahn’s
dealer
management
system
(DMS)
and
Contracts
Management
applications.
• Devised
the
strategy
that
raised
over
$360,000
in
startup
capital
for
WorkingHabitat.com,
then
acted
as
Chief
Technology
Officer
to
get
the
funded
company
operational.
• Devised
the
investment
strategy
that
raised
over
$500,000
for
Esmeralda
Distillery,
makers
of
the
award-­‐winning
Obsello
Absinthe
and
Port
of
Barcelona
gin.
Granted
board
seat
for
continued
advisory
capacity.
• Advisory
board
member
of
CityDrip,
an
innovative
new-­‐media
advertising
company
focused
on
selling
local
and
national
ads
intermingled
with
local
content,
delivered
to
Internet-­‐connected
televisions
strategically
placed
at
restaurants
and
medical
facilities.
• Built
the
business
plan
that
allowed
Cubekind
Entertainment
to
begin
participating
in
the
$1.8B
market
for
virtual
goods
in
video
games.
First
Facebook
application
released
January
2010.
• Helped
Harmonie
Park
reinvent
themselves
from
a
Detroit-­‐based
music
and
video
production
facility
to
a
full-­‐blown
communications
and
marketing
firm.
• Asked
to
join
the
Investment
Review
Board
at
Oakland
University
INCubator
to
drive
continued
innovation
and
aid
in
capital
raises
for
startup
companies.
• Managed
technology
sales
and
strategy
for
Global
Impact
Group,
a
global
commerce
consulting
and
services
firm.
ePrize
LLC
–
Pleasant
Ridge,
MI
2007
–
2008
CHIEF
OPERATING
OFFICER
At
the
world’s
#1
Interactive
Promotion
Agency
reversed
a
cycle
of
negative
profitability
and
cash
flow,
declining
client
satisfaction,
worsening
attrition
rates,
and
significant
quality
problems.
Through
strategic
reorganization
coupled
with
significant
technology
architecture,
quickly
and
effectively
resolved
all
issues
within
one
year.

3. GERRY MILLER
– Page 3 –
Led
all
sales,
production,
project
management,
development,
technology,
and
product
development
groups,
with
approximately
300
people
in
managed
departments.
Managed
sales
across
offices
in
New
York,
Los
Angeles,
Chicago,
Dallas,
Detroit,
and
London.
Grew
company
to
350
employees
and
nearly
$70MM
in
revenue.
Delivered
a
record
1.2
billion
page
views
across
184
million
unique
visitors
while
deploying
1,366
promotions,
a
70%
year-­‐over-­‐year
increase.
Selected
Results:
• Drove
year-­‐over-­‐year
revenue
growth
of
38%,
with
continued
double-­‐digit
revenue
growth
to
$68.8MM
in
2008.
• Improved
operating
efficiency
from
49%
to
70%
in
just
over
one
year,
resulting
in
achieving
EBITDA
goals
months
ahead
of
projections.
• Improved
quality
of
client
deliverables
by
44%,
and
system
uptime
to
99.98%,
resulting
in
a
doubling
of
client
satisfaction
using
industry
standard
measurements.
Client
satisfaction
is
now
on
par
with
companies
such
as
Ritz
Carlton.
• Launched
ToyBox™
2.0,
a
revolutionary,
proprietary
Software
as
a
Service
platform
that
now
runs
ePrize’s
promotions.
ToyBox™
2.0
allows
the
automated
building
and
deployment
of
promotions,
dramatically
reducing
the
time
required
to
deploy
while
improving
quality,
scalability,
and
effectiveness.
• Developed,
designed,
and
deployed
a
new
sales
process
and
management
system
that
resulted
in
a
40%
increase
in
net
bookings.
• Designed
a
new
performance
management
system
that
clearly
tied
each
employee
to
specific
roles,
responsibilities,
and
measurable
accountabilities.
• ePrize
won
nearly
20
awards
during
tenure,
including
Inc.
500
membership,
Ernst
&
Young’s
Entrepreneur
of
the
Year,
Red
Herring’s
Top
100
Technology
Companies,
and
Metropolitan
Detroit’s
101
Best
and
Brightest
Companies
to
Work
For.
• Raised
overall
employee
satisfaction,
reduced
average
weekly
hours
worked
across
the
company,
lowered
attrition
rates,
and
never
lost
a
direct
report.
Rated
10
out
of
10
in
employee
survey
of
manager
effectiveness.
Microsoft
Corporation
–
Southfield,
MI
1999
–
2007
GLOBAL
BUSINESS
MANAGER,
GENERAL
MOTORS
(2004
–
2007)
CHIEF
TECHNOLOGY
OFFICER,
US
CENTRAL
REGION
(2002
–
2004)
PRACTICE
MANAGER
(2000
–
2001)
PRINCIPAL
CONSULTANT
(1999
–
2000)
Recruited
to
Microsoft
Consulting
Services
initially
as
a
Principal
Consultant.
During
numerous
client
engagements
quickly
rose
to
prominence
for
both
technology
and
business
acumen.
Successfully
helped
vastly
diverse
enterprises
including
Dow
Chemical,
General
Motors,
and
H&R
Block,
with
large-­‐scale
technology
decisions,
architecture,
and
deployments.

4. GERRY MILLER
– Page 4 –
Selected
Results:
• Within
three
years
grew
annual
revenue
from
General
Motors
from
$20MM
to
over
$100MM,
including
software,
services,
and
online
advertising.
GM
became
MSN’s
number
one
advertiser.
• Developed
and
presented
Service
Oriented
Technology
webinars
with
CTO
of
Boston
Consulting
Group,
then
resold
this
content
to
Booz
Allen,
McKinsey,
Bain,
and
Deloitte.
• Published
numerous
articles
in
technical
and
trade
journals,
and
co-­‐authored
a
book
on
Service
Oriented
Architecture
during
CTO
tenure.
• Devised
and
executed
upon
a
strategy
that
resulted
in
$10MM
incremental
annual
revenue
from
Dow
Chemical.
• Lectured
and
consulted
extensively
worldwide
as
a
leading
expert
in
.NET
development,
enterprise
architecture,
service
oriented
architecture,
and
Internet-­‐scale
development
and
deployment.
• Reversed
negative
P&L
within
three
months
of
being
named
Practice
Manager,
quickly
making
the
130-­‐member
group
the
most
profitable
in
the
United
States.
The
Clarity
Group,
Inc.
–
North
Andover,
MA
1992
-­‐
1999
FOUNDER
&
PRESIDENT
Started
in
1992
with
just
two
people
working
from
their
basements,
The
Clarity
Group
quickly
grew
to
a
100-­‐person
consulting
firm
with
$10MM
in
aggregate
revenues.
As
Founder
&
President
led
100%
average
annual
growth,
serving
in
all
business
capacities
as
the
company
developed.
Led
sales,
architecture,
strategic
development,
and
remained
deeply
involved
in
the
largest
technology
projects.
Clients
included
such
Fortune
500
companies
as
State
Street
Bank,
Microsoft
Corporation,
BankBoston,
Fidelity,
and
IBM.
ACCREDITATIONS
• Regular
presenter
at
industry
events
across
the
world.
• Board
memberships
include
Esmeralda
Distillery,
CityDrip
Advisory
Board,
Oakland
University
INCubator
Investment
Review
Board,
and
the
Great
Lakes
Chamber
Music
Society.
Former
technology
committee
member
at
Lighthouse
of
Oakland
County.
• “Web
Services
in
Service
Oriented
Architectures”
chapter
in
the
book
Management
of
the
Object-­‐
Oriented
Development
Process,
Drs.
Liu
&
Roussev,
Idea
Group
Inc.
2005.
• “.NET
vs.
J2EE”
article
published
in
Communications
of
the
ACM,
June
2003.
• Panel
presenter
on
.NET
vs.
J2EE
for
web
services
at
IEEE
SAINTS
conference,
2003.

5. GERRY MILLER
– Page 5 –
• Debates
with
Chief
Architect
of
Sun
ONE
at
London
Business
School,
University
of
Virginia,
Boston
College
(co-­‐sponsored
by
Harvard
and
MIT),
Boston
University,
Arizona
State
University
and
University
of
Wisconsin,
2002-­‐2003.
• Televised
presentation
for
2002
Visual
Studio
.NET
launch.
• Keynote
speaker
at
1998
Microsoft
Professional
Developer’s
Conference
in
Denver,
CO.
• Keynote
speaker
at
1998
Visual
C++
Developer’s
Conference.
• Member,
joint
ANSI/ISO
committee
for
C++
standardization.