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1. Quality Improvement Processes A Rose By Any Other Name…

9. The PDSA Cycle for Learning and Improvement

10. The PDSA Cycle for Learning and Improvement Plan - Objective - Questions and predictions (Why?) - Plan to carry out the cycle (who, what, where, when)

12. The PDSA Cycle for Learning and Improvement Do - Carry out the plan - Document problems and unexpected observations - Begin analysis of the data

14. The PDSA Cycle for Learning and Improvement Study - - Complete the analysis of the data - Compare data to predictions - Summarize what was learned

17. The PDSA Cycle for Learning and Improvement

18. Repeated Use of the Cycle Hunches Theories Ideas Changes That Result in Improvement DATA A P S D A P S D A P S D D S P A

25. Each line represents the RN’s movement from one location to another. For example, RN moves between patients 14A and 14B twice. Talk About Human Factors!!!

26. Human Factors and the Model for Improvement Plan Study Do Act What are we trying to accomplish? How do we know that a change is an improvement? What changes can we make that result in an improvement? Human factors can help answer this question!

29. 5S Seiri Seiton Seiso Seiketsu Shitsuke Sort Set In Order Shine Standards Sustain Based on Japanese words that begin with ‘S’, the 5S Philosophy focuses on effective work place organization and standardized work procedures. 5S simplifies your work environment, reduces waste and non-value activity while improving quality efficiency and safety.

35. Quality Improvement is a Process, not an Event Anonymous