If you are professional creative (videographer, graphic designer, web developer, etc) here are some tips about how to deal with clients.

1. YOU’RE
HIRED!
thenounproject.com

2. YOU’RE
FIRED!
thenounproject.com

3. +
=
THE AWESOME
CREATIVE
THE
FANCY CLIENT
AMAZING WORK
& HAPPINESS
(THAT’S YOU
MY FRIEND)
(THAT PAYS YOU
THE BIG BUCKS)
(AND OF COURSE
WORLD PEACE)
thenounproject.com

4. CLIENTS ARE
CHOOSING A
TEMPLATE
OVER A
CREATIVE
thenounproject.com

5. 8
YEARS OF
EXPERIENCE
FREELANCE
&
CREATIVE
AGENCIES

6. THE MYTH
GIVE THE
CLIENT WHAT
THEY WANT
——————————-
&
MAKE THE
CREATIVE WORK
SUFFER
OR
REFUSE TO
COMPROMISE
CREATIVE INTEGRITY
&
——————————
MAKE THE
CLIENT
UNHAPPY

7. 1
THE DIFFICULTIES
2
THE DISAPPOINTMENTS
3
THE HOPE (YAY!)

8. CLIENT/CREATIVE RELATIONSHIPS
CAN BE DIFFICULT.
thenounproject.com

9. CLIENT’S
PERSPECTIVE
LOGICAL/STRATEGIC
LACK OF
CONFIDENCE
LACK OF
COMMUNICATION
NEED TO
ESTABLISH
DOMINANCE
thenounproject.com

10. CREATIVE’S
PERSPECTIVE
“WHAT FEELS RIGHT?”
BASED ON
FEELING &
EMOTION
SENSITIVE &
OVER-PROTECTIVE
OF WORK
INABILITY TO
EXPLAIN OUR
PROCESS
thenounproject.com

11. IF WE DON’T CHANGE, CLIENTS WILL
CUT US OUT OF THE PROCESS.
thenounproject.com

12. UH-OH
“
I had battled with graphic designers for
over a year now and still had not come up
with what I wanted. Using 99designs, I was
able to get my design made in 1 week. Also,
I paid a fraction of the cost I would've paid
had I used multiple designers working
around the clock.
-99 Designs Customer
“

13. US
VS.
THEM

14. WHAT DO WE DO?
CHANGE OUR PERSPECTIVE.
thenounproject.com

15. GABRIELLE FERRARA

16. LEARN TO
ASK THE
RIGHT
QUESTIONS
LISTEN TO
UNDERSTAND
NOT JUST
TO RESPOND
thenounproject.com

17. FREE
RESOURCES!
!
(WHO DOESN’T LOVE FREE STUFF?)
!
!
Free Client Questionnaire
!
Free Client Website Questionnaire

18. 1
WE CAN’T CONTROL
CLIENTS.
2
WE CAN CONTROL OUR
RESPONSE.
3
WE CAN MAKE IT
BETTER.

19. +
=
THE AWESOME
CREATIVE
THE
FANCY CLIENT
AMAZING WORK
& HAPPINESS
(THAT’S YOU
MY FRIEND)
(THAT PAYS YOU
THE BIG BUCKS)
(AND OF COURSE
WORLD PEACE)
thenounproject.com

20. PROVE
THE WORLD
WRONG.