3. HWL Overall Goal
Healthy Well Managed
Engaged Organisations
Workforces
•High Performing Resilient Workforce
•Enhances Productivity
Contributing to:
•A Well Functioning Society
•Better Economic Performance
4. HWL Business Case
• Enhanced reputation for organisation and higher
level of client satisfaction
• Reduction in sickness absence/ improved
attendance and staff turnover
• More motivated and productive workforce
• Increased sales and/ or production
• Reduction in number of accidents at work
5. Aims of Event
• Consider the lessons of research on the impact of
leader behaviour on employee health
• Introduce delegates to the Values of Positive
Leadership™
• Review the impact of a selection of the Values of
Positive Leadership™ on leader behaviour
• Illustrate how the Positive Leadership approach can
help you build a high performing workplace where
employee motivation and job satisfaction is also high
7. Gavin Hastings OBE
• 61 Caps for Scotland – Captain on 20 Occasions
• Captain of The British & Irish Lions 1993
• Inducted into the International Rugby Hall of Fame 2003
• Director of Positive Leadership Limited
11. The costs of bad
bosses are HUGE
• To employees
• To the business
12. The Effect of Bad Bosses
Employees with ‘abusive’ bosses are more likely
than others to:
Slow down or make errors on purpose (30% v 6%)
Hide from their bosses (27% v 4%)
Not put in maximum effort (33% v 9%)
Take sick time when they are not sick (29% v 4%)
Abused employees are three times LESS likely to make
suggestions or go out of their way to fix workplace problems
University of Florida research
13. 1/6 of Scotland‟s workforce experience
a mental health problem
Cost to Scotland‟s employers = £2m per
day
Cost of sickness absence in UK Civil
Service c£890 per staff member per
year
Stress costs (health care, missed work)
more than $300 billion pa in USA
14. RESEARCH CONCLUSIONS
BAD LEADERSHIP
• INCREASES HEART DISEASE
• PROMOTES MUSCULOSKELETAL
PAIN
• FOSTERS SICK LEAVE
• INCREASES ANXIETY AND
DEPRESSION
• LEADS TO STRESS OR EVEN
BURNOUT
17. IN THE USA BETWEEN 1998 AND
2010, THE AVERAGE ANNUAL
RETURN ON THE S&P 500 WAS
3.83%.
THE AVERAGE ANNUAL RETURN
ON THE „GREAT WORKPLACE‟
COMPANIES WAS 10.06%.
18. IN THE TOP 5% OF BUSINESS
UNITS FOR EMPLOYEE
ENGAGEMENT, 71% HAVE
ABOVE AVERAGE
PERFORMANCE COMPARED
TO JUST 29% FOR THOSE
WITH EMPLOYEE
ENGAGEMENT IN THE
BOTTOM 5%.
19. GOOD LEADERSHIP IS
ASSOCIATED WITH A 27%
REDUCTION IN SICK LEAVE AND A
46% REDUCTION IN DISABILITY
PENSIONS.
EMPLOYEES WITH GOOD
LEADERSHIP ARE 40% MORE
LIKELY TO BE IN THE HIGHEST
CATEGORY OF PSYCHOLOGICAL
WELL-BEING.
20. RESEARCH CONCLUSIONS
POSITIVE
LEADERSHIP
(BEHAVIOURS NOT STYLE)
• REDUCES SICK LEAVE
• INCREASES ATTENDANCE
• REDUCES ANXIETY, DEPRESSION,
STRESS AND BURNOUT
21. THERE IS A CLEAR
RELATIONSHIP
BETWEEN LEADER
BEHAVIOURS AND
EMPLOYEE HEALTH,
WHICH IS A PRE-
REQUISITE FOR GOOD
PERFORMANCE.
22. A LEADER‟S
BEHAVIOUR HAS THE
GREATEST IMPACT
ON PERFORMANCE
WHEN IT IS
UPBEAT.
GOLEMAN, BOYATZIS, MCKEE
23. THE TOP 10
LEADERSHIP
BEHAVIOURS
ESSENTIAL TO ALL
(ACCORDING TO THE
HEALTH FOUNDATION)
ARE:
24. 1. IDENTIFIES AND NURTURES TALENT
2. CAPITALISES ON AVAILABLE TALENT
3. MATCHES DEEDS TO WORDS
4. INSPIRES FOLLOWERSHIP
5. COMMITTED TO INNOVATION
6. UNITES STAFF AROUND THE VISION
7. PERSPECTIVE
8. FACILITATES ACCOUNTABILITY
9. CELEBRATES SUCCESS
10.COMMUNICATES WELL
25. The UK’s 100 ‘most
trusted’ organisations
enjoy a 40% difference in
their financial returns
over their nearest
competitors.
Best Workplaces UK 2011
27. THE TOP WAYS TO FIND JOY AT WORK
• IDENTIFY LONG TERM PERSONAL PURPOSE
• BE AN ENTREPRENEUR FROM ANYWHERE
• DISCUSS THE IDEA INFORMALLY TO FIND OTHERS
FEELING THE SAME WAY
• GET A „BIG NAME‟ TO ENDORSE GIVING IT A TRY
• NEGOTIATE OUT OF DEMANDS THAT DON‟T CONTRIBUTE
TO THE GOAL
• FIND EVERY SUPPORTER A TASK, NO MATTER HOW
SMALL
• WIDEN THE CIRCLE OF THE INFORMED
• REMAIN POSITIVE
• KEEP COMMUNICATING AND COORDINATING
• SHARE THE JOY OF SUCCESS TO MULTIPLY THE
BENEFITS
28. The greatest danger
for most of us
is not that our aim is
too high
and we miss it,
but that it is
too low
and we reach it.
Michelangelo
29. THE FUTURE
BELONGS TO LEADERS
WHO WANT TO WIN,
WITHOUT EVER
LOSING TRACK OF
THEIR OWN VALUES.
34. Being aware of
yourself and how
you affect everyone
around you is what
distinguishes a
superior leader.
35. “Groups become great only when
everyone in them, leaders and
members alike, is free to do his or
her absolute best.”
“The best thing a leader can do for a
Great Group is to allow its
members to discover their
greatness.”
Organising Genius / Warren Bennis
and Patricia Ward Biederman
61. THE VALUES OF POSITIVE
LEADERSHIP™ :
• CAN BE LEARNED
• CAN STAND ALONE
• CARRY CONSEQUENCES
• ARE THE FOUNDATION OF
LEADERSHIP (ONCE LEARNED,
PRACTICE AND APPLY)
63. VISION
• VISION BEGINS WITH ONE PERSON
BUT IS ACCOMPLISHED BY MANY
• TODAY‟S ACTIONS BUILD
TOMORROW‟S ORGANISATIONS
• IF PEOPLE DISAGREE WITH THE
VISION, IT IS OFTEN BECAUSE
THEY HAVE A PROBLEM WITH THE
PERSON WHO CAST IT!
65. OPENNESS &
COMMUNICATION
• SEEK FIRST TO UNDERSTAND AND
THEN TO BE UNDERSTOOD
• LISTENING BEATS TALKING
• THIS IS THE CENTRAL PROCESS
AND TOOL FOR TRANSACTING THE
RESPONSIBILITIES OF LEADERSHIP
84. DEBRIEFING
•What was the intent?
•What actually happened?
•What was learned?
•What do we do now?
THROUGHOUT THE
PERFORMANCE CYCLE!
85.
86. PERFORMING AT YOUR
BEST UNDER PRESSURE
1.Dream.
2.Be prepared to overcome the
odds.
3.Transform desire into will.
87. PERFORMING AT YOUR
BEST UNDER PRESSURE
4. Trust your brain, keep it
simple and stay positive.
5. Stay in the now and be in
the process.
6. Manage your emotions and
thoughts.
88. PERFORMING AT YOUR
BEST UNDER PRESSURE
7. Keep Your Motivation Pure.
8. Let acceptance and faith
conquer fear.
9. Build confidence and win.
10. Perform under pressure.
90. EXCELLENCE/Five Or Less
Words To The Wise
4 most important words: “How can I
help?”
2 most important words: “Thank you!”
2 most important words: “I‟m sorry.”
5 most important words: “Did you tell
the customer?”
91. EXCELLENCE/Five Or Less
Words To The Wise
2 most important words: “Good try!”
3 most important words: “At your service.”
4 most important words: “How are we doing?”
4 most important words: “How was Mary‟s
recital?”
2 most important words: “Let‟s party!”
92. EXCELLENCE/Five Or Less
Words To The Wise
1 most important word: “Yes.”
4 most important words: “Thank Jim in
accounting.”
2 most important words: “Great smile!”
1 most important word: “Wow!”
1 most important word:
“EXCELLENT!”
