cfactor Social Business Solutions

Social Business Solutions Presentation

Social
Business
Solutions

What We Do
cfactor Works Inc.® uses
social web technology and
strategies to deliver
enterprise solutions.

communications communities workforce

unify smart efficiency
communities

execute workforce expert-
insight infused

impact productivity end-to-end

© 2010 cfactor Works Inc. www.cfactorworks.com

How We Do It

STRATEGY + PRODUCTS = SOLUTIONS

communications engagement
unification
transformation
communities
productivity
innovation
workforce
knowledge
insight


Why We Do It This Way

“…enterprises are unlikely to adopt standalone, single-purpose
microblogging products.” Gartner, February 2010

“What’s in the workflow is what gets used…participating in online work
communities often becomes just another to do…”
McKinsey, February 2009

“Through 2012, over 70 percent of IT-dominated social media initiatives
will fail.” Gartner, February 2010


cfactor Profile

Success Stories


We’re making business communications
simple.

Communications Product Features

Photos Polling Auditing /Resonance

Blog Ratings
Content mgmt
Brand mgmt

Surveys
Document mgmt Wiki
Practitioner HQ
Tagging
Syndication Events


Communication Product Benefits

unify

execute

impact


Unify Brand

unify brand


Unify Broadcast Platform

unify broadcast platform


Execute Effective Media

execute effective media


Execute Enterprise Reach

execute enterprise reach

roles

location

frequency

org. structure


Impact Resonance

impact resonance

views
dispersion
comments
sentiment

actions


Impact Business
Outcomes

impact business outcomes

increase revenue
communicate change
product awareness
reinforce culture
foster engagement


Shaw Case Study

People Powered


Shaw Case Study


Shaw Case
Study

11,000 Searches
In less than 2 months

4x Intranet Traffic 280,000 visits – 28/employee.

3,300+ sales referrals
in the first 2 quarters


Building Communities Out Of Companies®

Communities Product
Features

Photos
Experts Polling
Mentors
Blogs Forums Events Metrics
Personal Networks
Branding
Role-based
Ratings Wikis
Workspace
Updates Surveys
Chat
Tagging
Resource docs
RSS
Endorsements Personal Profiles
Practitioner HQ


Communities Product Benefits

smart
communities

workforce
insight

productivity


smart communities
 embedded in the workforce
 position / role-based
 infused in day-to-day work


workforce insight

 measure contribution & sentiment
 locate & mine
talent
 comprehensive
employee views
 leverage formal &
informal experts

productivity

 specialized expert hubs
 unify people, work process & systems
 grassroots innovation

 access trusted
knowledge


DeVry Case Study

Unifying An Enterprise


DeVry Case Study


DeVry Case Study

4,052 endorsements ↑204% from launch

487,081 logins
95% of employees

25-75% productivity
40,000+ transactions
gains

There is an easier way, unifying workforce
management.

Workforce Product Features

Development, Succession & Learning
Talent Mgmt Manager Self-Service
Workforce Analytics
Time & Attendance
Benefits Enrollment

Employee Mgmt Center
Total Compensation Statements
Employee Self-Service
Compensation Planning Practitioner HQ
Onboarding
Performance Mgmt
Life Events Mgmt

Workforce Product Benefits

efficiency

expert-infused

end-to-end


efficiency

 central gateway
 specialized
workspace hubs
 transnational &
multilingual
 configurable work
process


expert-infused

 experts attached to the activity

 knowledge centers
on the process

 role / position-based
 continuous process improvement

end-to-end
 enhance & unify existing systems
 infuse processes from various systems
with flexible workflow & reporting


Zions Case
Study

Driving Enterprise Efficiency


Zions Case Study

Screenshot


Zions Case Study

112,000 transactions < 24 months

4 positions eliminated
Data entry labor savings

25-75% productivity
Depending upon the nature of the transaction
gains

Our Work
Sample Client Portfolio

Starbucks
Starbucks - Learning


Eddie Bauer
Eddie Bauer


Wellness
Wellness / DeVry Live Well


Training & Development /

Development
Training &
DeVry 8 to Great
Leadership Development


Careers
Careers / DeVry Careers
Connections & Videos


Members Community
STF / Membership Site &
Community


Internal Sales Program –

Internal Sales
Communications & Contests
/ Shaw


Environments
Multilingual
Multilingual Environments /
Shaw


Environments
Multibrand
Multi-brand Environments –
DeVry’s 9 Brands


Events Management
Events Management


Recruitment
Recruitment


Compensation
Compensation


Communities
Communities example


Processes
Socially Infused
Socially Infused Processes
example


Manager Hub (a)
Manager Hub (a)


Manager Hub (b)
Manager Hub (b)


Employee Hub
Employee Hub


Care to have a
look under the
hood?

Additional Information
Platform | Integrations | Deployment
Client Success | Timeline | Pricing


The cfactor
Platform
 Native Web Application
 3-Tier Architecture
 Flexible – highly
configurable
 Scalable - supports
high redundancy
configuration
 Uses the latest Web
languages / protocols -
Ajax, Java, JSP, XML,
XSL, HTML


Example Integrations


cfactor is deployed on a
Software-As-A-Service
Deployment Model basis (“SaaS”)
 Secure
 SAS 70
 Reliable
 Average Uptime
99.9%+
 Convenient
 We supply hardware,
software, expertise
 Cost-Effective
 Economies of scale


Client Success
Program
 We are there with you every step of the way
 You will meet a number of cfactor folks throughout your
relationship with us, following is a sampling:
 Dedicated Client Success Manager (for the duration of your
relationship with us)
 Social Business Strategist
 Sales Representative / Product Consultant
 Project Manager / Technical Lead / Project Team
 Social Business Analyst
 Customer Service Representative(s)


Project Timeline *

Deployment
[2
weeks]
Planning Adoption &
[4 -6 Analytics
weeks]
[ongoing
Configuration & ]
Integration
Strategy & [8-12 weeks]

Goals[2
weeks]
* Note: Timeline dependent upon many factors (i.e. scope of deployment, number of
products/modules, interfaces, business process mapping/configuration, etc.)


Pricing Model
 There are 2 components to cfactor pricing:
1) One-Time Configuration & Implementation Fees
2) Recurring Subscription Fees
• Based on a Per Employee Per Month (“PEPM”)
fee, price depends on specific functionality
chosen & number of employees
 Our goal is the same as yours – to maximize
participation & thereby business benefits. As such, our
Social Business Strategy Program is included within our
standard pricing

Contact us…

Gary Givan, Vice President of Sales

ggivan@cfactorworks.com

720-535-1835


cfactor Social Business Solutions

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