Are you wondering what the cloud has to offer your organization, and why you should care? Or maybe you’re thinking about how to more seamlessly integrate your cloud with your existing on-premise infrastructure? Or how to take advantage of software donations you may already have from Microsoft while still exploring cloud computing? Join us to learn more about Microsoft’s vision for Software plus Services, a view that recognizes we can’t always have our mission-critical applications and data dependent on Internet access. See what’s available today and what’s around the corner. From the Business Productivity Online Suite (BPOS) to Azure to Office 2010, Microsoft’s offerings have the potential to enable nonprofit organizations to spend less time and money running their IT infrastructure so they can spend more time delivering on their missions. We’ll share examples from organizations already using Microsoft’s cloud services and tell you about donations and discount programs for nonprofits. Product demonstrations and overviews will include Microsoft’s Online Services (Exchange Online, Exchange Hosted Services, SharePoint Online, Office Live Meeting, Dynamics CRM Online, Office Communications Online).

1. Product Spotlight:What’s Microsoft Got in the Cloud and Why Does it Matter to Nonprofits? George Durham Program Manager Microsoft Community Affairs [Evaluation Code: 197]

2. Microsoft Community Affairs Our mission is to enable people and organizations in underserved communities to realize their potential through the power of technology. Visayan Forum Foundation

3. Community Affairs Programs Microsoft has four main program areas to deliver on our mission to help people and organizations around the world: Community Technology Skills Program Strengthening NGOs through IT Employee Engagement Community Investment

5. Session Outline Microsoft Community Affairs Cloud Computing Overview What does it enable? What can it mean for nonprofits? What is available to nonprofits today? Some examples Donations & Discount Programs for nonprofits

6. Informal Poll

9. What is the cloud? According to the National Institute of Standards and Technology (NIST): Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.

10. What is the cloud? An approach to computing that’s about internet scale and connecting to (and from) a variety of devices and endpoints

11. Seamless Access and Experiences CLOUD Across Multiple Devices

12. Five Dimensions of the Cloud The cloud enhances your social and professional interactions The cloud creates opportunities and responsibilities The cloud learns and helps you learn, decide and take action The cloud drives server advances that drive the cloud The cloud wants smarter devices

13. Social & Professional Interactions Opportunities, Responsibilities Learn, Decide & Take Action New business models and revenue streams Security and privacy Regulation and compliance Improving the user experiences Advances in machine learning Insight and action Bringing experiences together New ways to collaborate Use technology the way you choose Smarter Devices Cloud to Server, Server to Cloud Powerful device with Windows New form factors Software drives the experience Consistent programming model Unified management Spans customer, partner, Microsoft clouds Five Dimensions of the Cloud

14. The Long Steady March of Microsoft Cloud Services Web Applications (2010) Avail to 400M consumers at release (2004) 2B emails /day (2003) 5B confmins/yr (2001) 20M+ active users (1999) 2B queries/ month (1999) 320M+ active users (1998) Largest non-TCP/IP cloud service x100M users Windows LiveHotmail Windows Update Windows Live Messenger (1997) 550M users/month (1996) 450M+ active users

15. What does this mean for nonprofits?

16. What Cloud Technology Can Do for the Nonprofit Sector IDENTIFY OPPORTUNITIES FACILITATE COLLABORATION ENHANCE PROGRAM DELIVERY COST EFFICACY FOCUS ON MISSION Enable Reliable, Current Computing Technology Capture and Process Real-Time Data Collaborate: Internally, and with Partners, Field, Constituents Manage Program Portfolios and Projects Deliver Insight around Programs and Mission Manage Accountability, Evaluation, and Security Streamline Program Workflows and Processes

17. Customer Benefits Staff can focus on what it does best: mission, programs Always on the latest technology Predictable, measurable cost Save money Improve capabilities and service levels

18. Value of Cloud Computing Reduce upfront and unplanned IT Costs Technology Innovation Organizational Mission Superior Technology Infrastructure Respond Quickly to Changing Organizational Needs, Programs

19. Flexibility and Scalability for Organizations TraditionalDatacenter VirtualizedDatacenter PrivateCloud PublicCloud POWER OF CHOICE

20. A Broad Platform for Nonprofit Developers CLIENT PC PHONE TV TOOLS SERVER CLOUD

21. Three Principles of Microsoft’s Cloud Computing Strategy On-premises, off-premises, or a combination of bothbased on business need. Enterprise-class serviceswith no compromises to availability, reliability or security. Consistent, connected experiences across device or platform.

22. What is available to nonprofits today?

23. Microsoft Online Services Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners Web Applications Business Productivity Online Suite

24. Microsoft Platform VIRTUALIZATION Workloads Cloud Services On-Premises COMMUNICATIONS COLLABORATION BUSINESS APPS STORAGE Active Directory AD/Live ID IDENTITY CLIENT

25. Microsoft Cloud Services Platform Azure™ Services Platform Infrastructure Services Security and Compliance Global Delivery Environmental Awareness Microsoft® Global Foundation Services

26. Some examples

27. CASA Philadelphia(Court Appointed Special Advocates for Children) Before After Using free webmail system; Very poor (“awful”) external-facing and internal customer experience No integrated calendar or calendar sharing Very few collaboration tools in use, concerns around protection of sensitive personal/legal information Microsoft Exchange + Outlook (and Outlook Web Access!) allows for “enterprise-class” e-mail experience Exchange now allows them to share calendars, scheduling, conference facilities, etc. Sharing documents within organization; ability to collaborate, store, access, and print directly from SharePoint Elevated professionalism of org internally and to external constituents.

28. Jack Miller Center Before After Were using a hosted Exchange solution from another vendor prior to BPOS implementation. Very expensive and servers were down often No comprehensive collaboration solution; security concerns around providing unauthorized users access to file shares, etc. Hodge-podge of web conferencing and sharing tools Exchange Online (part of BPOS suite) brought costs down and improved reliabilty greatly (99.9% uptime) Now using SharePoint extensively to support remote users and other constituents who should not have access to internal file servers LiveMeeting Online: using for project status meetings with remote staff and consultants. “Love it!”

29. NetHope Before After Inconsistent internal e-mail (employee preferences) Local SharePoint deployment for cross-agency resource / information sharing* Inconsistent remote access to (mission-) critical e-mail infrastructure Exchange Online now powering @nethope.org e-mail addresses SharePoint Online will ensure more robust cross-agency collaboration platform* Outlook Web Access reliable and available during critical time (post-Haiti earthquake)

30. 2.0 Million Users - BPOS Enterprise Customers FY09 FY08

31. Cloud Spotlight – What Matters Now for NGOs Dynamics CRM Online CRM Solution for Nonprofits Business Productivity Online Suite (BPOS) – Exchange, SharePoint, LiveMeeting, Office Communicator Windows Live Offerings Other offerings to monitor Office 2010 SharePoint 2010 Azure Why? Constructive Disruption Access to new capabilities More efficient model for scaling IT

32. Accelerate the value of IT for your work Cloud Computing Accelerates the Journey Basic Rationalized Standardized Dynamic IT Is An Efficient Cost Center IT Is A Business Center IT Is A Strategic Asset IT Is A Cost Center

33. Looking Ahead MANY SCREENS ACCESSING SECURE DATA IN THE CLOUD SOFTWARE SOLUTIONS THAT CONNECT AND EMPOWER PEOPLE BEAKTHROUGH TECHNOLOGIES THAT REVOLUTIONIZE THE WAY WE WORK

34. “THE BEST WAY TO PREDICT THE FUTURE IS TO CREATE IT.” -Peter Drucker Learn more: http://www.microsoft.com/cloud http://www.microsoft.com/online

35. THANK YOU! http://www.microsoft.com/communityaffairs http://www.microsoft.com/ngo @ngoconnection (twitter)