Just in-time training with user tours - Karen Holland

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A presentation delivered by my colleague Karen Holland for how to use User Tours in Moodle for just in time training of staff and students.

Formation

Just In Time Training with
Moodle UserTours
Karen Holland
Technical Analyst, LTS
#mootieuk19
karen@lts.ie

“90% of knowledge people
get is a result of practical
experience.”
UX Planet

So offer “helpful information
at the point of user action”
UX Planet

UserTours filters
● Role
● Category
● Course
● Course format
● Theme
● Multilingual

UserTours allow...
● Positioning
● Targeting
● Accessibility
● Logging
● Reset / Repeat

Why?
Raising awareness of the
great benefits of using
usertours for on-boarding and
just in time training

Credits
● Trail guides, shutterstock.com 644743789

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Just in-time training with user tours - Karen Holland

1. Just In Time Training with Moodle UserTours Karen Holland Technical Analyst, LTS #mootieuk19 karen@lts.ie

2. “90% of knowledge people get is a result of practical experience.” UX Planet

3. So offer “helpful information at the point of user action” UX Planet

5. 70:20:10

7. UserTours filters ● Role ● Category ● Course ● Course format ● Theme ● Multilingual

8. UserTours allow... ● Positioning ● Targeting ● Accessibility ● Logging ● Reset / Repeat

9. Demo usertour of Gradebook History

10.

11.

12.

13.

14. Why? Raising awareness of the great benefits of using usertours for on-boarding and just in time training

15. Credits ● Trail guides, shutterstock.com 644743789

16. Thank you! Questions? karen@lts.ie