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Healthcare Realities from the
 post Presidential Election

         Larry Kloess
     Senior Advisor, Clayton Associates



         April 2, 2013
Healthcare Realities from the post Presidential Election
            Larry Kloess, November 15, 2012

1.   Healthcare Trends
2.   Healthcare Overview: Dissecting the Mess
3.   The “New Normal” of Healthcare
4.   Larry’s 10 Predictions for Healthcare
10 Trends in Healthcare

• Unsustainable Spending: Healthcare spending is increasing at
  7% a year; a rate that is unsustainable in the future.


• Regulatory Pressures: Healthcare regulations are increasing;
  PPACA, HITECH Act, meaningful use, Medicaid reform, etc.

• Pressure on Hospital Margins: Hospital revenues are
  squeezed thru readmission penalties, HACs, RACs, etc.



• Payment Reform: The healthcare sector is gradually
  transitioning to Value Based Purchasing.


• Outpatient on the Rise: Outpatient centers are increasing in
  size and scope.
10 Trends in Healthcare


• Shortage of Primary Care: There is a shortage of primary care
  docs. Expect to see more NPs and delivery models in the future.

• Pressure on Physician Margins: As practice costs have
  increased, reimbursements from Medicare have decreased.



• Shared Risk: Payers and providers are pursuing shared risk
  arrangements thru ACOs and new payment models.


• Evidence Based Medicine: Payers are requiring providers to
  follow established clinical protocols & standards.


• Creative Innovation: Increase in health technology
  entrepreneurship. VC’s $194M invested in 37 HC IT deals
  in Q3, 2012 alone.
10 Trends in Healthcare: An Infographic




                                          Source: Visual.ly
Healthcare Overview: Dissecting the Mess
Cost of Healthcare in the U.S.

The cost of Healthcare in America and its % of GDP is unsustainable.




Source: CMMS & BEA.org   Source: Kaiser Family Foundation              Source: OECD Stats
The Economic Engine of Healthcare

The economic engine of healthcare, in terms of job growth, taxes paid, capital investment, number of jobs,
and technology infusion is huge. Too often, the public sees healthcare as purely a 'cost' to the economy;
rather than a ‘contributor’. But, healthcare is a huge part of our economy and a huge job creator.


                                                                                 Healthcare Industry Jobs

                                                                                 The healthcare industry will
                                                                                 create 5.6M more jobs by 2020.

                                                                                 16.4M Jobs total
                                                                                 11.5% of our economy
                                                                                 projected to grow at 3% a year.

                                                                                 At the occupational level, the
                                                                                 positions with the fastest
                                                                                 projected growth are registered
                                                                                 nurses (expected to add
                                                                                 712,000 jobs), retail sales
                                                                                 workers (707,000), home health
                                                                                 aides (706,000) and personal
                                                                                 care aides (607,000).




                                                                                         Source: Bureau of Labor Statistics
Challenges Facing Medicare

Medicare, which is expected to provide health insurance to more than 50 million elderly and disabled
Americans this year, is expected to start operating in the red in its largest fund in 2024, according to the
annual assessment by the trustees charged with overseeing the programs.




                                                                                             Source: CMS.gov report & medicare.gov
Clueless about Medicare

The U.S. Population does not understand the link between Medicare and the U.S. Debt.


“The net present value of the transfer — the amount that would have
to be set aside today to fund Medicare’s future intergenerational
promises — has grown to at least $25 trillion, as calculated by the
Government Accountability Office. This number is buried in
footnotes of the annual Treasury-OMB report and is so large (almost
twice the $14 trillion value of all public U.S. companies) that it defies
comprehension. It’s not surprising that Americans can’t relate the
alarming cost of this transfer to their own lives.”




                Article:
     “Clueless about Medicare”                                The Public does not want to
                                                                    face this reality


                                                                Source: Washington Post Article: Clueless about Medicare
The Future of Healthcare

There are difficult choices ahead for healthcare no matter what strategy is pursued.




                                                                          Source: Harvard University / Urban Institute
The Rise of Obesity

There has been a huge rise in Obesity in the last 20 years. The medical care costs of obesity in the United
States are staggering. In today’s dollars, these costs total about $160 billion per year.




                                                   70% of all health-care costs are the direct result of behavior
                                                   74% of all costs are confined to four chronic conditions
                                                   (cardiovascular disease, cancer, diabetes and obesity)
                                                   80% of cardiovascular disease and diabetes is preventable
                                                   60% of cancers are preventable
                                                   90%+ of obesity is preventable (I.e. Nutrition & Exercise)

                                                 Source: cdc.gov, OECD, Brookings, Reuters, Visually, WallStreetJournal
The Five P’s of Healthcare

• Patient: Today’s patients are generally older, heavier, sicker, and
  out-patient oriented.

• Provider: It’s no longer just the doctor and the hospital.

• Payer: The organization or person actually paying the bill;
  in our country it's the employer, government, or employee.

• Purchaser: The broker who negotiates on behalf of the
  Payer; essentially, the insurance company.

• Politician: The rule-maker, regulator, surveyor, accrediting
  entity, etc. who sets the parameters and priorities for the
  sector; everyone in the sector must respond as a result.

• The Public: They are now weighing in on the cost and quality
  of the services they receive, and demanding transparency and
  convenience from their providers. The Public is creating a
  "New Normal" for healthcare delivery.
The “New Normal” of Healthcare
Efficiency, Effectiveness, Transparency, Interconnectivity, & Convenience
The New Normal of Healthcare: Efficiency

Payers and Patients will no longer tolerate waste, duplication, and inefficiency. If providers
are not embracing Lean methodologies today, it might be too late for them to survive.


   Access                                            Case Study: Entrada Health



   Costs


   Time


   Quality                                          Mobile Dictation Platform for Doctors
                                                      that integrates with their EHR.
                                                      $3M Lead investment from FCA
                                                             Venture Partners.
The New Normal of Healthcare: Effectiveness

Payers and Patients will demand evidence based medicine and protocols. "Instead of
paying for 10 different hip replacement techniques, we'll pay for the best 3; period.”
The New Normal of Healthcare: Transparency

Payers and Patients will demand to see the provider's report card on quality and efficiency.
"Show me!”




             Website for healthcare organization ratings , providing ratings and profiles
             of hospitals, nursing homes and physicians to
             consumers, corporations, health plans and hospitals. The company was
             acquired in 2010 for $194M.
                                                                                            Source: CrunchBase
The New Normal of Healthcare: Interconnectivity

Payers and Patients will demand medical records and information to be transported
electronically for everyone's benefit. No duplication of effort or work arounds.




                                           Download Your Personal Health Data
                                           One million patients are now registered for
                                           Blue Button, and are using it to access their
                                           personal health records, officials at the
                                           Department of Veterans Affairs announced
                                           in September, 2012.




                                                                               Source: HealthITNews
The New Normal of Healthcare: Convenience

Ease of access for primary care services; no longer requiring several weeks to see a
physician.




ZocDoc is a Doctor appointment booking /check-in service used by about 2M people every month.
        The company has raised $95M in Venture Capital investment to scale worldwide.
                                                                                  Source: CrunchBase
Larry’s 10 Predictions for Healthcare
Larry’s Predictions for Healthcare

1. Primary Care Medicine:
The typical primary care physician's office within the next 5 years will closely resemble a dental practice of
today. Just as you see your dental hygienist, you'll see your nurse practitioner, and then the doctor at the end
of the exam. The focus will be on high volume, with high efficiency and effectiveness.
Larry’s Predictions for Healthcare

2. Hospital Transformations:
Sole community hospitals will no longer be independent. Large regional and national
hospital systems will be the norm. Small hospitals will be closed or converted into
24/7 freestanding emergency rooms, with imaging services, OP surgeries, and office
space. All hospitals will either pay tax or an equivalent amount in lieu of tax.
Larry’s Predictions for Healthcare

3. Employer Health:
Employers, especially the larger ones, will take charge of their employees' health and create
incentives for a healthier workforce. In the face of rising health benefit claims, the ROI is too
compelling for the employer to not embrace it. Many will focus on the chronically ill within their
workforce - e.g., diabetic employees, obese employees - to give them cash incentives for better
health. Many employers will also install health clinics inside their factories or offices.

 Case Study: Safeway                                  Case Study: PharmMD




                                                      PharmMD connects patients, physician and
Obesity and smoking rates are roughly 70% of the      pharmacists to improve lives and lower healthcare
national average and our health-care costs for four   costs through medication therapy management
years have been held constant.                        technology. Misuse of medications results in $177
This is the beginning of the trend.                   billion in medical costs, annually.

                                                                                       Source: Wall Street Journal
Larry’s Predictions for Healthcare

4. Alignment:
Hospitals, Payers, and Physicians will align under models very similar to Kaiser Permanente,
where the doctors are employed by the hospital, and the hospital is aligned with a given
insurance company. Many insurance companies will actually own hospitals and certain
physician groups; especially primary care practices. "Narrow networks" and "Accountable Care
Organizations" will be the norm, not the exception.




                                                                                   Source: Premier Inc.
Larry’s Predictions for Healthcare

5. Value (not Volume):
Success will be determined by the level of value provided to the patient, rather than the level of
volume performed on them. For example, if a diabetic patient is no longer on any medication and
hasn't been to an ER in over 12 months, then that cost savings will be rewarded. If an orthopedic
surgeon produces the very best outcomes for hip replacement (lowest cost, shortest stay in the
hospital, lowest complication rate) then that surgeon will be rewarded with a bonus. Mistakes,
redos, and readmissions will be penalized.




                                                                                    Source: healthonomics
Larry’s Predictions for Healthcare

6. iPad World:
Everything will be on the IPad or tablet; i.e., the medical record, IP and OP material, drug store
prescription reports, hospital bill, doctor bill, etc. And, we'll have complete clinical connectivity
with the doctor and the hospital from our own IPad. For example, blood pressure monitoring,
glucose, pulse oximeter, Skype with our doctor, etc., everything will connect into the IPad.
Larry’s Predictions for Healthcare

7. Prescription drugs:
Prescription drugs will no longer be advertised to the general public; no different
than tobacco and liquor today. No one needs to know about the purple pill; only the
doctor and the pharmacist need to know about it.




                                                                  Source: CDC Study & NYT Article
Larry’s Predictions for Healthcare

8. Creative Innovation:
Creative innovation which focuses on convenience and value will be the norm, not the
exception. Examples will include texting your physician and hospital (it will be standard practice
in 5 years), voice recognition transcription via iPhone, pharmacy to pharmacy transfer and
interconnectivity of prescription information, and adult day care inside hospitals with Skype
capabilities throughout the day (no different than child care today).




                                                   Nimble Medicine Set to Reshape Healthcare
                                                     – Dave Chase, CEO of Avado, in Forbes
Larry’s Predictions for Healthcare

9. The Healthcare Bubble:
Just as we experienced the housing bubble and the banking bubble just a few short years ago, we will
experience a "healthcare bubble" within 5 years. Especially true among hospitals, as providers continue to
expand their debt obligations through extremely low interest financing, the future payment pressures and
cuts in Medicare reimbursement will cause many providers to fail. Some will be acquired by competitors,
some will be converted to other uses (e.g., 24/7 emergency centers, multi-specialty outpatient clinics), but
others will close; causing a ripple effect across the bond market.




                                                                              Source: New England Journal of Medicine
Larry’s Predictions for Healthcare

10. Military medicine:
As with every major military conflict in our nation's history, the medical and surgical lessons learned from the
battlefield will become quickly deployed in medical schools and healthcare settings throughout the country.
We can expect this to occur within the next 5 years as new techniques for trauma care, pain management,
psycho therapy, medication management, and other new methods for delivering care become incorporated into
the teaching curricula of major academic training centers across the US.




  The new Veterans Affairs Medical Center in
  North Las Vegas will assist 45,000 veterans.              The U.S. military is using acupuncture to treat
   The Hospital is a $600 million, 1.3 million-             American soldiers, with results that are being
             square-foot complex.                                   described as “off the charts.”

                                                               Source: Metro West Whole Health & The Last Vegas Sun
Closing Thought: Go Watch Escape Fire
Healthcare Realities from the
 post Presidential Election

         Larry Kloess
     Senior Advisor, Clayton Associates



         April 2, 2013

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Larry hc wb_presentation_slide

  • 1. Healthcare Realities from the post Presidential Election Larry Kloess Senior Advisor, Clayton Associates April 2, 2013
  • 2. Healthcare Realities from the post Presidential Election Larry Kloess, November 15, 2012 1. Healthcare Trends 2. Healthcare Overview: Dissecting the Mess 3. The “New Normal” of Healthcare 4. Larry’s 10 Predictions for Healthcare
  • 3. 10 Trends in Healthcare • Unsustainable Spending: Healthcare spending is increasing at 7% a year; a rate that is unsustainable in the future. • Regulatory Pressures: Healthcare regulations are increasing; PPACA, HITECH Act, meaningful use, Medicaid reform, etc. • Pressure on Hospital Margins: Hospital revenues are squeezed thru readmission penalties, HACs, RACs, etc. • Payment Reform: The healthcare sector is gradually transitioning to Value Based Purchasing. • Outpatient on the Rise: Outpatient centers are increasing in size and scope.
  • 4. 10 Trends in Healthcare • Shortage of Primary Care: There is a shortage of primary care docs. Expect to see more NPs and delivery models in the future. • Pressure on Physician Margins: As practice costs have increased, reimbursements from Medicare have decreased. • Shared Risk: Payers and providers are pursuing shared risk arrangements thru ACOs and new payment models. • Evidence Based Medicine: Payers are requiring providers to follow established clinical protocols & standards. • Creative Innovation: Increase in health technology entrepreneurship. VC’s $194M invested in 37 HC IT deals in Q3, 2012 alone.
  • 5. 10 Trends in Healthcare: An Infographic Source: Visual.ly
  • 7. Cost of Healthcare in the U.S. The cost of Healthcare in America and its % of GDP is unsustainable. Source: CMMS & BEA.org Source: Kaiser Family Foundation Source: OECD Stats
  • 8. The Economic Engine of Healthcare The economic engine of healthcare, in terms of job growth, taxes paid, capital investment, number of jobs, and technology infusion is huge. Too often, the public sees healthcare as purely a 'cost' to the economy; rather than a ‘contributor’. But, healthcare is a huge part of our economy and a huge job creator. Healthcare Industry Jobs The healthcare industry will create 5.6M more jobs by 2020. 16.4M Jobs total 11.5% of our economy projected to grow at 3% a year. At the occupational level, the positions with the fastest projected growth are registered nurses (expected to add 712,000 jobs), retail sales workers (707,000), home health aides (706,000) and personal care aides (607,000). Source: Bureau of Labor Statistics
  • 9. Challenges Facing Medicare Medicare, which is expected to provide health insurance to more than 50 million elderly and disabled Americans this year, is expected to start operating in the red in its largest fund in 2024, according to the annual assessment by the trustees charged with overseeing the programs. Source: CMS.gov report & medicare.gov
  • 10. Clueless about Medicare The U.S. Population does not understand the link between Medicare and the U.S. Debt. “The net present value of the transfer — the amount that would have to be set aside today to fund Medicare’s future intergenerational promises — has grown to at least $25 trillion, as calculated by the Government Accountability Office. This number is buried in footnotes of the annual Treasury-OMB report and is so large (almost twice the $14 trillion value of all public U.S. companies) that it defies comprehension. It’s not surprising that Americans can’t relate the alarming cost of this transfer to their own lives.” Article: “Clueless about Medicare” The Public does not want to face this reality Source: Washington Post Article: Clueless about Medicare
  • 11. The Future of Healthcare There are difficult choices ahead for healthcare no matter what strategy is pursued. Source: Harvard University / Urban Institute
  • 12. The Rise of Obesity There has been a huge rise in Obesity in the last 20 years. The medical care costs of obesity in the United States are staggering. In today’s dollars, these costs total about $160 billion per year. 70% of all health-care costs are the direct result of behavior 74% of all costs are confined to four chronic conditions (cardiovascular disease, cancer, diabetes and obesity) 80% of cardiovascular disease and diabetes is preventable 60% of cancers are preventable 90%+ of obesity is preventable (I.e. Nutrition & Exercise) Source: cdc.gov, OECD, Brookings, Reuters, Visually, WallStreetJournal
  • 13. The Five P’s of Healthcare • Patient: Today’s patients are generally older, heavier, sicker, and out-patient oriented. • Provider: It’s no longer just the doctor and the hospital. • Payer: The organization or person actually paying the bill; in our country it's the employer, government, or employee. • Purchaser: The broker who negotiates on behalf of the Payer; essentially, the insurance company. • Politician: The rule-maker, regulator, surveyor, accrediting entity, etc. who sets the parameters and priorities for the sector; everyone in the sector must respond as a result. • The Public: They are now weighing in on the cost and quality of the services they receive, and demanding transparency and convenience from their providers. The Public is creating a "New Normal" for healthcare delivery.
  • 14. The “New Normal” of Healthcare Efficiency, Effectiveness, Transparency, Interconnectivity, & Convenience
  • 15. The New Normal of Healthcare: Efficiency Payers and Patients will no longer tolerate waste, duplication, and inefficiency. If providers are not embracing Lean methodologies today, it might be too late for them to survive. Access Case Study: Entrada Health Costs Time Quality Mobile Dictation Platform for Doctors that integrates with their EHR. $3M Lead investment from FCA Venture Partners.
  • 16. The New Normal of Healthcare: Effectiveness Payers and Patients will demand evidence based medicine and protocols. "Instead of paying for 10 different hip replacement techniques, we'll pay for the best 3; period.”
  • 17. The New Normal of Healthcare: Transparency Payers and Patients will demand to see the provider's report card on quality and efficiency. "Show me!” Website for healthcare organization ratings , providing ratings and profiles of hospitals, nursing homes and physicians to consumers, corporations, health plans and hospitals. The company was acquired in 2010 for $194M. Source: CrunchBase
  • 18. The New Normal of Healthcare: Interconnectivity Payers and Patients will demand medical records and information to be transported electronically for everyone's benefit. No duplication of effort or work arounds. Download Your Personal Health Data One million patients are now registered for Blue Button, and are using it to access their personal health records, officials at the Department of Veterans Affairs announced in September, 2012. Source: HealthITNews
  • 19. The New Normal of Healthcare: Convenience Ease of access for primary care services; no longer requiring several weeks to see a physician. ZocDoc is a Doctor appointment booking /check-in service used by about 2M people every month. The company has raised $95M in Venture Capital investment to scale worldwide. Source: CrunchBase
  • 20. Larry’s 10 Predictions for Healthcare
  • 21. Larry’s Predictions for Healthcare 1. Primary Care Medicine: The typical primary care physician's office within the next 5 years will closely resemble a dental practice of today. Just as you see your dental hygienist, you'll see your nurse practitioner, and then the doctor at the end of the exam. The focus will be on high volume, with high efficiency and effectiveness.
  • 22. Larry’s Predictions for Healthcare 2. Hospital Transformations: Sole community hospitals will no longer be independent. Large regional and national hospital systems will be the norm. Small hospitals will be closed or converted into 24/7 freestanding emergency rooms, with imaging services, OP surgeries, and office space. All hospitals will either pay tax or an equivalent amount in lieu of tax.
  • 23. Larry’s Predictions for Healthcare 3. Employer Health: Employers, especially the larger ones, will take charge of their employees' health and create incentives for a healthier workforce. In the face of rising health benefit claims, the ROI is too compelling for the employer to not embrace it. Many will focus on the chronically ill within their workforce - e.g., diabetic employees, obese employees - to give them cash incentives for better health. Many employers will also install health clinics inside their factories or offices. Case Study: Safeway Case Study: PharmMD PharmMD connects patients, physician and Obesity and smoking rates are roughly 70% of the pharmacists to improve lives and lower healthcare national average and our health-care costs for four costs through medication therapy management years have been held constant. technology. Misuse of medications results in $177 This is the beginning of the trend. billion in medical costs, annually. Source: Wall Street Journal
  • 24. Larry’s Predictions for Healthcare 4. Alignment: Hospitals, Payers, and Physicians will align under models very similar to Kaiser Permanente, where the doctors are employed by the hospital, and the hospital is aligned with a given insurance company. Many insurance companies will actually own hospitals and certain physician groups; especially primary care practices. "Narrow networks" and "Accountable Care Organizations" will be the norm, not the exception. Source: Premier Inc.
  • 25. Larry’s Predictions for Healthcare 5. Value (not Volume): Success will be determined by the level of value provided to the patient, rather than the level of volume performed on them. For example, if a diabetic patient is no longer on any medication and hasn't been to an ER in over 12 months, then that cost savings will be rewarded. If an orthopedic surgeon produces the very best outcomes for hip replacement (lowest cost, shortest stay in the hospital, lowest complication rate) then that surgeon will be rewarded with a bonus. Mistakes, redos, and readmissions will be penalized. Source: healthonomics
  • 26. Larry’s Predictions for Healthcare 6. iPad World: Everything will be on the IPad or tablet; i.e., the medical record, IP and OP material, drug store prescription reports, hospital bill, doctor bill, etc. And, we'll have complete clinical connectivity with the doctor and the hospital from our own IPad. For example, blood pressure monitoring, glucose, pulse oximeter, Skype with our doctor, etc., everything will connect into the IPad.
  • 27. Larry’s Predictions for Healthcare 7. Prescription drugs: Prescription drugs will no longer be advertised to the general public; no different than tobacco and liquor today. No one needs to know about the purple pill; only the doctor and the pharmacist need to know about it. Source: CDC Study & NYT Article
  • 28. Larry’s Predictions for Healthcare 8. Creative Innovation: Creative innovation which focuses on convenience and value will be the norm, not the exception. Examples will include texting your physician and hospital (it will be standard practice in 5 years), voice recognition transcription via iPhone, pharmacy to pharmacy transfer and interconnectivity of prescription information, and adult day care inside hospitals with Skype capabilities throughout the day (no different than child care today). Nimble Medicine Set to Reshape Healthcare – Dave Chase, CEO of Avado, in Forbes
  • 29. Larry’s Predictions for Healthcare 9. The Healthcare Bubble: Just as we experienced the housing bubble and the banking bubble just a few short years ago, we will experience a "healthcare bubble" within 5 years. Especially true among hospitals, as providers continue to expand their debt obligations through extremely low interest financing, the future payment pressures and cuts in Medicare reimbursement will cause many providers to fail. Some will be acquired by competitors, some will be converted to other uses (e.g., 24/7 emergency centers, multi-specialty outpatient clinics), but others will close; causing a ripple effect across the bond market. Source: New England Journal of Medicine
  • 30. Larry’s Predictions for Healthcare 10. Military medicine: As with every major military conflict in our nation's history, the medical and surgical lessons learned from the battlefield will become quickly deployed in medical schools and healthcare settings throughout the country. We can expect this to occur within the next 5 years as new techniques for trauma care, pain management, psycho therapy, medication management, and other new methods for delivering care become incorporated into the teaching curricula of major academic training centers across the US. The new Veterans Affairs Medical Center in North Las Vegas will assist 45,000 veterans. The U.S. military is using acupuncture to treat The Hospital is a $600 million, 1.3 million- American soldiers, with results that are being square-foot complex. described as “off the charts.” Source: Metro West Whole Health & The Last Vegas Sun
  • 31. Closing Thought: Go Watch Escape Fire
  • 32. Healthcare Realities from the post Presidential Election Larry Kloess Senior Advisor, Clayton Associates April 2, 2013