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Case Study:
Gigamon Resolves Security Issues for Large Cable Firm
with GigaVUE’s Authenticated Integrated TAPs
Challenge                                        This company is a leading provider of cable, entertainment, and
• Channel network data flexibly and              communications services with millions of cable, high-speed Inter-
securely to a wide range of monitoring           net, and digital voice customers.
tools
                                                 Challenge
Solution                                         Different departments within the company had their own network
• GigaVUE data access switch from                monitoring tools. Everyone wanted access to the same data streams
Gigamon                                          through SPAN ports or TAPs. But SPAN ports were limited, creat-
                                                 ing port contention among monitoring tools. And dropped packets
Benefits                                         were an ongoing problem associated with 10 GigE SPAN ports.
• Increased tool efficiency with imme-           Furthermore, mirroring often caused packets to be re-timed, result-
diate return on investment                       ing in inaccurate performance monitoring statistics. The company
• Near real time network performance             could gather more accurate traffic data through multiple TAPs, but
monitoring                                       that required costly and time-consuming manual aggregation of
• Universal TAP capability for easy ac-          data.
cess to any data
• Flexibility to aggregate, filter, and          While SPAN ports and TAPs provided access to the data stream,
distribute data as needed                        legacy tools running at 1 GigE couldn’t keep up with the 10 Gbps
• Extended life for existing lower-speed         traffic, filtering only those packets being monitored and discard-
monitoring tools                                 ing the others. Purchasing new, higher-speed tools would be very
• Single security administrator for all          costly.
tools to control access
• Connect and disconnect tools at will           Security was another issue. Privacy concerns demanded that access
with hot-swap modules                            to various types of data, such as E911 calls and Communications
                                                 Assistance for Law Enforcement Act (CALEA) lawful intercept,
“GigaVUE extends total visibility                be granted only to those who were authorized. TAPs, however,
across the entire network, allowing              allowed any staff member to connect to the data stream without
                                                 authorization or authentication, putting the company at risk of non-
any monitoring tool to be connect-
                                                 compliance and possible fines.
ed to any data source at any speed
at any time”                                     Solution
                                                 After searching for a workable solution, the company found the
                      -Patrick Leong             GigaVUE Data Access Switch from Gigamon. GigaVUE simplifies
                       Chief Techincal Officer   the deployment and use of multiple monitoring tools in networks,
                       Gigamon                   providing secure aggregation, replication, and filtering of critical
                                                 network traffic. GigaVUE enables full network visibility to all cat-
                                                 egories of passive monitoring tools.
Corporate Headquarters
736 South Hillview Dr.
Milpitas, CA ,95035
Tel: 408.263.2022
Fax 408.263.2023
                                                                      www.gigamon.com
Copyright © 2009 all rights reserved                                                                       June 2009
With only a minimum of configuration assistance needed from Gigamon
                                       engineers, the company deployed a total of 36 GigaVUE 2404 high-density
                                       Data Access Switches flexibly connected to a wide variety of network monitor-
                                       ing tools. GigaVUE’s stackable chassis provides nearly unlimited scalability,
                                       eliminating port contention from mirrored or span ports when multiple tool
                                       connections are required. Installing GigaVUE Data Access Switches enabled
                                       the company to secure sensitive data, relieve port contention, and aggregate
                                       and filter traffic as needed with no dropped packets.

                                       Benefits
                                       Gigamon has eliminated virtually all of the network monitoring issues this
                                       company once faced, increasing tool efficiency and generating an immediate
                                       return on investment.

                                       Installing multiple TAPs on each link to satisfy access needs for multiple
                                       departments had previously created availability issues. The Gigamon solution
                                       gave the company a ‘Universal TAP’, eliminating port contention. Data from a
                                       single TAP per link is passed through the GigaVUE Data Access Switch, giv-
                                       ing multiple departments the access they need to the same data stream without
                                       affecting each other’s port configurations.

                                       With GigaVUE, the company can now easily retrieve data from high-speed
                                       ports, including 10 GigE, and filter and send it to monitoring tools with lower-
                                       speed interfaces. This has extended the life of existing monitoring tools and
                                       saved the sizable cost of purchasing newer high-speed tools.

                                       As a Universal TAP in the network, Gigamon allows a single security admin-
                                       istrator for all tools to set filters to control who can access specific types of
                                       information, protecting sensitive data such as E911 and CALEA and ensuring
                                       regulatory compliance.

                                       The company had commonly deployed expensive probes to assess Quality of
                                       Service (QoS) and other network performance metrics. Though capable of han-
                                       dling data streams up to 600 Mbps, these probes were deployed on 200 Mbps
                                       links. GigaVUE was able to aggregate three 200 Mbps streams and channel
                                       them into a single probe, enabling the company to redeploy tools and/or lower
                                       their tool count by two-thirds.

                                       Accurately monitoring VoIP traffic for jitter, R-Factor, MOS scoring and other
                                       performance statistics requires gathering data from multiple TAPs. Gigamon
                                       has enabled the company to aggregate disparate data streams instantly and ac-
                                       curately, eliminating the expensive and time-consuming manual aggregation
                                       process.
Corporate Headquarters
736 South Hillview Dr.
Milpitas, CA ,95035
Tel: 408.263.2022
Fax 408.263.2023
                                                                         www.gigamon.com
Copyright © 2009 all rights reserved                                                                           June 2009
Digital voice, the company’s fastest growing service offering, will see its
                                       monitoring infrastructure undergo continuous change and expansion over time.
                                       GigaVUE provides flexibility in connecting and discon¬necting tools in a pro-
                                       duction environment, streamlining network operation by dramatically reducing
                                       the need for change management and scheduling maintenance windows.

                                       GigaVUE has enabled this company to effectively monitor its network in near
                                       real time, ensuring a higher level of availability, which in turn has resulted in
                                       higher customer satisfaction. Now technicians can view just the data they want
                                       when they want it. GigaVUE’s robust, scalable platform will be able to meet
                                       the company’s needs for years to come.


                                       About Gigamon
                                       Gigamon is the inventor and leading provider of Data-Access Switches. Its
                                       flagship product, GigaVUE®, can replicate packets from one span or TAP to
                                       many tools to solve the span port sharing problem. It also can aggregate and
                                       intelligently filter packets from many spans or TAPs to one or multiple tools
                                       to solve the problem of monitoring flows across complex mesh topologies and
                                       virtual networks. GigaVUE® facilitates unobtrusive parallel tool deployment
                                       with network-wide coverage, significantly reducing customers’ capital budgets.




Corporate Headquarters
736 South Hillview Dr.
Milpitas, CA ,95035
Tel: 408.263.2022
Fax 408.263.2023
                                                                        www.gigamon.com
Copyright © 2009 all rights reserved                                                                          June 2009

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Gigamon Resolves Security Issues for Large Cable Firm with GigaVUE's Authenticated Integrated TAPs

  • 1. Case Study: Gigamon Resolves Security Issues for Large Cable Firm with GigaVUE’s Authenticated Integrated TAPs Challenge This company is a leading provider of cable, entertainment, and • Channel network data flexibly and communications services with millions of cable, high-speed Inter- securely to a wide range of monitoring net, and digital voice customers. tools Challenge Solution Different departments within the company had their own network • GigaVUE data access switch from monitoring tools. Everyone wanted access to the same data streams Gigamon through SPAN ports or TAPs. But SPAN ports were limited, creat- ing port contention among monitoring tools. And dropped packets Benefits were an ongoing problem associated with 10 GigE SPAN ports. • Increased tool efficiency with imme- Furthermore, mirroring often caused packets to be re-timed, result- diate return on investment ing in inaccurate performance monitoring statistics. The company • Near real time network performance could gather more accurate traffic data through multiple TAPs, but monitoring that required costly and time-consuming manual aggregation of • Universal TAP capability for easy ac- data. cess to any data • Flexibility to aggregate, filter, and While SPAN ports and TAPs provided access to the data stream, distribute data as needed legacy tools running at 1 GigE couldn’t keep up with the 10 Gbps • Extended life for existing lower-speed traffic, filtering only those packets being monitored and discard- monitoring tools ing the others. Purchasing new, higher-speed tools would be very • Single security administrator for all costly. tools to control access • Connect and disconnect tools at will Security was another issue. Privacy concerns demanded that access with hot-swap modules to various types of data, such as E911 calls and Communications Assistance for Law Enforcement Act (CALEA) lawful intercept, “GigaVUE extends total visibility be granted only to those who were authorized. TAPs, however, across the entire network, allowing allowed any staff member to connect to the data stream without authorization or authentication, putting the company at risk of non- any monitoring tool to be connect- compliance and possible fines. ed to any data source at any speed at any time” Solution After searching for a workable solution, the company found the -Patrick Leong GigaVUE Data Access Switch from Gigamon. GigaVUE simplifies Chief Techincal Officer the deployment and use of multiple monitoring tools in networks, Gigamon providing secure aggregation, replication, and filtering of critical network traffic. GigaVUE enables full network visibility to all cat- egories of passive monitoring tools. Corporate Headquarters 736 South Hillview Dr. Milpitas, CA ,95035 Tel: 408.263.2022 Fax 408.263.2023 www.gigamon.com Copyright © 2009 all rights reserved June 2009
  • 2. With only a minimum of configuration assistance needed from Gigamon engineers, the company deployed a total of 36 GigaVUE 2404 high-density Data Access Switches flexibly connected to a wide variety of network monitor- ing tools. GigaVUE’s stackable chassis provides nearly unlimited scalability, eliminating port contention from mirrored or span ports when multiple tool connections are required. Installing GigaVUE Data Access Switches enabled the company to secure sensitive data, relieve port contention, and aggregate and filter traffic as needed with no dropped packets. Benefits Gigamon has eliminated virtually all of the network monitoring issues this company once faced, increasing tool efficiency and generating an immediate return on investment. Installing multiple TAPs on each link to satisfy access needs for multiple departments had previously created availability issues. The Gigamon solution gave the company a ‘Universal TAP’, eliminating port contention. Data from a single TAP per link is passed through the GigaVUE Data Access Switch, giv- ing multiple departments the access they need to the same data stream without affecting each other’s port configurations. With GigaVUE, the company can now easily retrieve data from high-speed ports, including 10 GigE, and filter and send it to monitoring tools with lower- speed interfaces. This has extended the life of existing monitoring tools and saved the sizable cost of purchasing newer high-speed tools. As a Universal TAP in the network, Gigamon allows a single security admin- istrator for all tools to set filters to control who can access specific types of information, protecting sensitive data such as E911 and CALEA and ensuring regulatory compliance. The company had commonly deployed expensive probes to assess Quality of Service (QoS) and other network performance metrics. Though capable of han- dling data streams up to 600 Mbps, these probes were deployed on 200 Mbps links. GigaVUE was able to aggregate three 200 Mbps streams and channel them into a single probe, enabling the company to redeploy tools and/or lower their tool count by two-thirds. Accurately monitoring VoIP traffic for jitter, R-Factor, MOS scoring and other performance statistics requires gathering data from multiple TAPs. Gigamon has enabled the company to aggregate disparate data streams instantly and ac- curately, eliminating the expensive and time-consuming manual aggregation process. Corporate Headquarters 736 South Hillview Dr. Milpitas, CA ,95035 Tel: 408.263.2022 Fax 408.263.2023 www.gigamon.com Copyright © 2009 all rights reserved June 2009
  • 3. Digital voice, the company’s fastest growing service offering, will see its monitoring infrastructure undergo continuous change and expansion over time. GigaVUE provides flexibility in connecting and discon¬necting tools in a pro- duction environment, streamlining network operation by dramatically reducing the need for change management and scheduling maintenance windows. GigaVUE has enabled this company to effectively monitor its network in near real time, ensuring a higher level of availability, which in turn has resulted in higher customer satisfaction. Now technicians can view just the data they want when they want it. GigaVUE’s robust, scalable platform will be able to meet the company’s needs for years to come. About Gigamon Gigamon is the inventor and leading provider of Data-Access Switches. Its flagship product, GigaVUE®, can replicate packets from one span or TAP to many tools to solve the span port sharing problem. It also can aggregate and intelligently filter packets from many spans or TAPs to one or multiple tools to solve the problem of monitoring flows across complex mesh topologies and virtual networks. GigaVUE® facilitates unobtrusive parallel tool deployment with network-wide coverage, significantly reducing customers’ capital budgets. Corporate Headquarters 736 South Hillview Dr. Milpitas, CA ,95035 Tel: 408.263.2022 Fax 408.263.2023 www.gigamon.com Copyright © 2009 all rights reserved June 2009