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Gino Borromeo
4As ARAL: IMC           VP/Head of Planning
7 SEPT 2012     McCann Worldgroup Philippines
                              @manilapaper
MEET YOUR TEAM AND
GIVE YOURSELVES A NAME
AGENDA FOR THE DAY
AM: STRATEGY


1. INTRO AND ICEBREAKER                                            9:00-9:30
	 	 	 	 	
2. IMC: WHAT IS IT? AND WHY DO WE NEED IT?	                        9:30-9:45

3. HOW DOES ONE GO ABOUT CREATING IMC?	 	                          9:45-10:00

COFFEE/CIGARETTE BREAK	 	                  	       	   	   	   	   10:00-10:15

4. PROBLEM DEFINITION	 	               	   	       	   	   	       10:15-10:45

5. THE GOAL/RESPONSE	 	                	   	       	   	   	       10:45-11:00

6. TARGET PROFILING	 	             	   	   	       	   	   	       11:00-11:30

7. BRAND ROLE		    	       	       	   	   	       	   	           11:30-12:00

LUNCH	 	   	   	       	       	       	       	                   12:00-1:00
PM: IDEA + EXECUTION



8. THE IDEA                            1:00-1:30

9. HOW THE IDEA WILL BE EXPERIENCED    1:30-2:00

10. CASE WORK BRIEFING                 2:00-2:30

11. CASE WORK                          2:30-4:30

12. PRESENTATION TO PEERS + FEEDBACK   4:30-5:30
WHAT IS IMC?
AND WHY DOES IT MATTER?
WHAT IS YOUR UNDERSTANDING OF
“INTEGRATED MARKETING COMMUNICATIONS”?
“A management concept that is designed to make
all aspects of marketing communication such as
advertising, sales promotion, public relations, and
direct marketing work together as a unified force”




“An approach to brand communications where the
different modes work together to create a seamless
experience for the customer and are presented with
a similar tone and style that reinforces the brand’s
core message.
THERE ARE MORE WAYS THAN EVER
FOR PEOPLE TO EXPERIENCE A BRAND
ADVERTISING IS BUT
ONE PART OF THE ENTIRE EXPERIENCE
WHILE ADVERTISING CAN DO MANY THINGS,
      IT CANNOT SOLVE EVERYTHING
THE SOLUTION
TO MANY MARKETING PROBLEMS
 IS NOT NECESSARILY JUST ADS
Kit Kat Mail (Japan)
EVERYTHING A BRAND DOES COMMUNICATES
BECAUSE EVERYTHING COMMUNICATES,
WE NEED TO THINK MORE BROADLY ABOUT
WHAT IS “MARKETING COMMUNICATIONS”
BECAUSE EVERYTHING COMMUNICATES,
WE NEED TO THINK HOLISTICALLY ABOUT
    HOW PEOPLE EXPERIENCE A BRAND
A PRACTICAL DEFINITION OF IMC

  A SOLUTION TO A CLIENT’S BUSINESS PROBLEM

THAT USES DIFFERENT FORMS OF COMMUNICATION

TO CREATE A SEAMLESS EXPERIENCE OF THE BRAND
SO HOW DOES ONE GO ABOUT
    CREATING IMC WORK?
3 ESSENTIALS
#1: A MINDSET CHANGE
THINK SOLUTIONS,
NOT JUST AD CAMPAIGNS
#2: HONESTY AND HUMILITY
IT IS IMPOSSIBLE FOR ONE PERSON
  TO KNOW EVERY SINGLE THING
MORE FORMS OF CREATIVITY
   THAN EVER BEFORE
MORE KNOWLEDGE AND DATA
    THAN EVER BEFORE
WE WILL NEED TO COLLABORATE
      MORE THAN EVER
#3: KEEP ASKING QUESTIONS
“IF YOU DO NOT ASK THE RIGHT QUESTIONS,
   YOU DO NOT GET THE RIGHT ANSWERS”
               EDWARD HODNETT
ASKING THE RIGHT QUESTIONS
WILL LEAD YOU TO THE ANSWERS
QUESTIONS AS A PRACTICAL TECHNIQUE
      TO CREATING IMC WORK
PART 1: IMC STRATEGY
PROBLEM DEFINITION
GREAT SOLUTIONS
REQUIRE GREAT PROBLEMS
THERE ARE DIFFERENT KINDS OF PROBLEMS
There are different levels of problem

                     Business     Eg. Profit margin is too low to sustain share price



                    Marketing     Eg. Price premium unsustainable



Diagnosing
the right             Brand       Eg. User imagery is wrong
problem is
essential

                  Communication   Eg. No awareness of the product range



                    Channels      Eg. Can’t afford TV



                     Creative     Eg. People don’t understand the advertising
HOW WE DEFINE THE PROBLEM
DEFINES THE SOLUTION NEEDED
BUSINESS PROBLEM

“DOT HAS A TARGET OF 5M TOURIST ARRIVALS FOR 2012”
                    MARKETING PROBLEM

      “TOURISTS SEE TRAVEL TO THE PHILIPPINES
          AS GRUELING, NOT ENJOYABLE”
                  COMMUNICATION PROBLEM

      “WE NEED TO CHANGE THE TARSIER AND
         DEVELOP AN ENGLISH TAGLINE”
FIND THE REAL PROBLEM TO SOLVE
LIKE A CHILD, KEEP ASKING

      “WHY?”
PROBLEM DEFINITION TECHNIQUE




 WHY?
ROM SALES ARE DECLINING



                     WHY?



 ROMANIANS PREFER IMPORTED CHOCOLATE BRANDS



                    WHY?



      THEY THINK THESE BRANDS ARE COOLER



                     WHY?



THESE BRANDS ARE AMERICAN AND ROM IS ROMANIAN



                     WHY?



 THEY’RE DISILLUSIONED WITH ALL THINGS ROMANIA
QUICK EXERCISE

“IN THE NEXT 12 MONTHS, WE WANT
TO GET OUT OF THE TOP 10 OF THE
WORLD’S WORST AIRPORTS”
GOAL/RESPONSE
WHAT CHANGE DO WE WANT TO ACHIEVE?
IT SETS THE EXPECTATION ON
WHAT KIND OF IDEA IS NEEDED
IT HELPS US JUDGE
IF THE IDEA IS THE RIGHT ONE
IT ALSO SETS THE MEASURE OF SUCCESS
GOAL SETTING TECHNIQUE



FROM                            TO
CLIENT BRIEF
CONVINCE INDIAN MEN WHO ARE ALREADY RELUCTANT TO SHAVE TO
BUY A RAZOR THAT’S 10x MORE EXPENSIVE THAN TRADITIONAL BLADES


                           PROBLEM
 INDIAN MEN BELIEVE THAT HAVING FACIAL HAIR MAKES THEM MORE
    MASCULINE, AND THEREFORE MORE ATTRACTIVE TO WOMEN



        FROM                                      TO
 I DON’T SEE THE NEED                    SHAVING MAKES ME MORE
      TO SHAVE                            ATTRACTIVE TO WOMEN
EXERCISE
THE 4As WANTS TO GET MORE YOUNG PEOPLE
      INTO ADVERTISING AS A CAREER


             PROBLEM?

               GOAL?
TARGET PROFILING
OUR IDEAS AIM TO MOVE PEOPLE
“NOTHING IS SO POWERFUL AS AN INSIGHT INTO
 HUMAN NATURE...WHAT COMPULSIONS DRIVE A
 MAN...WHAT INSTINCTS DOMINATE HIS ACTION.

IF YOU KNOW THESE THINGS ABOUT A MAN YOU
  CAN TOUCH HIM AT THE CORE OF HIS BEING.”
                 BILL BERNBACH
FIND SOMETHING
ABOUT PEOPLE (AND THEIR LIVES)
  THAT WE CAN CONNECT TO
TARGET PROFILING TECHNIQUE


WHO SHOULD    WHY ARE THEY                 WHAT’S UNUSUAL
WE TARGET?   WORTH TARGETING?               ABOUT THEM?
THE BRIEF
INCREASE NAB’S CUSTOMER BASE
WHO?
     AUSTRALIANS WHO ARE MORE WARY
OF BANKS AFTER THE GLOBAL RECESSION OF 2007

THEY ARE SO WARY OF BANKS THAT THEY BELIEVE
        THE TOP 4 BANKS OF AUSTRALIA
    ARE IN COLLUSION WITH ONE ANOTHER
EXERCISE
THE 4As WANTS TO GET MORE YOUNG PEOPLE
      INTO ADVERTISING AS A CAREER


          TARGET PROFILE?
BRAND ROLE
WHAT A BRAND DOES
IS JUST AS IMPORTANT
   AS WHAT IT SAYS
PROPOSITIONS LEAD US TO MESSAGES
 (WHICH CAN LIMIT OUR THINKING)
INSTEAD OF PROPOSITIONS, THINK ABOUT
     THE ROLE THE BRAND CAN PLAY
BRAND ROLE TECHNIQUE



WHAT CAN THE BRAND DO?
WHAT CAN THE BRAND SAY?      WHAT CAN THE BRAND DO?
“IF YOU SURRENDER, YOU       BRING CHRISTMAS TO THE
CAN BE HOME WITH YOUR         REBELS SO THEY REALIZE
 FAMILY THIS CHRISTMAS”       WHAT THEY’RE MISSING
WHAT CAN THE BRAND SAY?     WHAT CAN THE BRAND DO?
 “EXPLORE THE BIGGEST        TURN REGULAR PEOPLE
COUNTRY IN THE WORLD”           INTO EXPLORERS
EXERCISE
THE 4As WANTS TO GET MORE YOUNG PEOPLE
      INTO ADVERTISING AS A CAREER


    WHAT COULD THE 4As DO?
PART 2: IMC IDEA + EXECUTION
THE IDEA
AN IDEA BRINGS EVERYTHING TOGETHER
WITHOUT AN IDEA,
ALL YOU HAVE IS A SERIES OF TACTICS
FIND THE IDEA
IDEA = THE THEME

EXECUTIONS = TACTICS BASED ON THE THEME
A GOOD IDEA...

          FEELS INTUITIVELY TRUE

CHANGES THE WAY YOU LOOK AT A BRAND

INSPIRES CREATIVITY IN DIFFERENT CHANNELS
PRODUCTS        ADVOCACIES      ADVERTISING




        WE BELIEVE THAT
 EVERY BABY IS A LITTLE MIRACLE




PARTNERSHIPS   APPS AND TOOLS     PACKAGING
WHAT’S THE IDEA?
EXERCISE

WHAT’S THE IDEA?
YOU CAN ACCOMPLISH ANY MISSION
 WHEN YOU USE THE YELLOW PAGES
HAPPINESS IS BETTER WHEN IT’S
   SHARED WITH A FRIEND
THERE IS A VOYEUR IN ALL OF US
EXERCISE
THE 4As WANTS TO GET MORE YOUNG PEOPLE
      INTO ADVERTISING AS A CAREER


               IDEA?
HOW THE IDEA WILL BE EXPERIENCED
“We have to rethink what we call media.

Media used to be simply a way for brands to target consumers, but today,
media is the way that people are engaging with the world around them.

I believe the best brands will become media themselves:
the places, spaces, experiences people choose to spend time with.”
Lee Clow
TBWA/Chiat Day
RESIST THE IMPULSE TO START WITH
MEDIA/TOUCHPOINTS/CHANNELS
           (THAT COMES LATER)
THINK EXPERIENCE
THINK STORY ARC
EVERY STORY ARC
HAS A BEGINNING, MIDDLE AND END
WHAT’S THE STORY ARC?
THE STORY ARC
RECRUITING FOR THE JOB OF ISLAND CARETAKER
STORY ARC QUESTION
         (e.g. HOW WOULD WE RECRUIT PEOPLE FOR THE BEST JOB IN THE WORLD?)

         _________________________________

BEGINNING?                         MIDDLE?                                   END?
THE STORY ARC
FINDING INDIA’S NEXT GENERATION OF LEADERS
CASE WORK TIME!
THE CHALLENGE
CYBER-BULLYING IS A
GROWING SOCIETAL ISSUE IN THE PHILIPPINES
THE AMBITION
  REDUCE THE INCIDENCE OF CYBER-BULLYING
IN THE PHILIPPINES BY 50% IN THE NEXT 3 YEARS



                   THE BRIEF
 RAISE GREATER CONCERN AMONG FILIPINOS
  ABOUT THE DANGERS OF CYBER-BULLYING
YOUR DELIVERABLES



          STRATEGY
(PROBLEM, GOAL, TARGET, BRAND ROLE)



             IDEA

        EXECUTION
2 HOURS TO WORK

 10 MINUTES TO PRESENT

       1 WINNER

YOUR PEERS AS THE JUDGES
IN CLOSING
WHAT DID YOU LEARN?
“IF YOU DO NOT ASK THE RIGHT QUESTIONS,
   YOU DO NOT GET THE RIGHT ANSWERS”
               EDWARD HODNETT
QUESTIONS ARE AN EFFECTIVE TECHNIQUE
    TO USE IN CREATING IMC WORK
Gino Borromeo
THANK YOU           VP/Head of Planning
            McCann Worldgroup Philippines
                          @manilapaper

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