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Clay Shirky, Fantasy Football, and Using Data to
Glean the Future of Library Collections
Greg Raschke and John Vickery,
North Carolina State University
Charleston Conference
November 3, 2010
Assumptions
 Economics are not sustainable
 Collections budgets will not grow at rate of past 30 years
 Unit growth and growth in cost per unit are not sustainable
 Need to lower costs of overall system
 Lower unit costs
 Use data and users to be more precise
 Therefore collection practices and strategies must change
 This change will be hard – much reason for optimism
Supply-Side Collections
 Print-based, unpredictable
demand, and legitimate need for
just in case collections
 Lead to judging quality by size (as
in the ARL rankings) and libraries
were then held captive to this
standard
 Contributed to inelastic demand
for journals and a combination of
speculative and package buying
 Use is secondary to size, dollars
expended, and other input
measures
 Credit to David Lewis
(http://ulib.iupui.edu/users/dlewis)
Supply-Side Can Not Continue
Demand-Driven Collections
 Make information easily,
widely, and cheaply available
 Collections as drivers of
research, teaching, and
learning
 To make special or unique
collections held/managed by
the library available to the user
community and the world
Demand-Driven – Changing Practice
 Tension between time-honored role as custodians of scholarship
versus enabling digital environment for scholars
 Not just PDA – portfolio of approaches, but certainly more
responsive
 Utilize new tools and techniques to become advanced analysts
 Truly embrace evidence based decision making
 Look at how collections are actually used, not at expressed need
Demand-Driven – More Assumptions
 Less tolerance for and less
investment in lower use
general collections
 Resource management based
increasingly on use
 Modify collecting based on
changes in the actual use
 Risks of doing nothing –
newspapers
Demand-Driven – Assertions
 Rewards of adapting – more
used and vital than ever
 Use based and user driven
collecting models will take
growing share of budget
 Bet on numbers
 Bet on good and quick
 Put resources into enabling
digital environment for
scholars and custodian role
will come out of that strategy
Why So Much Data?
 Data analysis is a key component in solving/managing:
 Increasing pressure for accountability
 Increasing capability to gather and analyze data
 Increasing precision in the way we build collections and expend
resources
 Advocacy
 Changing practice and data analysis at NCSU
Serials Review 2009 – Open, Data-Driven,
and Real-Time Analysis
 Standardized usage data
(where available)
 Bibliometrics - publication
data and citation patterns
(e.g LJUR)
 Impact factor and eigenfactor
 User community feedback via
interactive, database-driven
applications
 Weigh/calculate/quantify user
feedback
 Weigh price against multiple
data points
 Usage ((07 usage+08 usage/2)+
(publications*10)+ (citations*5)+
(Impact Factor)
 Community Feedback
((Weighted Ranking x % Match)
x Total # Rankings) + 0.1 x # of
"1s“
 Price/feedback value
 Price/use
 Merge results to filter out top
20% and bottom 20%
Looking closer – Finding balance
An example - a closer look at print item usage
 Traditional ILS reporting tools can make this difficult
 Advanced analytical tools can help
 What types of questions can we ask?
 Should Patron-Driven records not purchased be purged after 2 years?
 How does print item usage break down?
 Do print items even get used?
If it’s not used after 2 years…
Should PDA records
be purged?
Maybe…
We haven’t even hit
50% usage
But what if we take
a longer view…
If it’s not used after 2 years…
 Things begin to
look different
Looking even closer…
 How does
print item use
break down?
 Single circ
usage is
consistently
~14%
 Would this
change in a
PDA only
world?
Expenditures to University Data
Expenditures to University Data
Expenditures to University Data
Expenditures to University Data
Measurable Uses of the Collection 2009/2010
Full-text journal downloads* 3,672,600
Database use 1,989,972
Print book circulations/renewals 525,430
Digital collections requests 471,403
E-books 149,815
Reserves** 327,267
Total Uses 7,136,487
* Includes use of NC LIVE full-text content
** Includes textbook, print, and e-reserves usage
Measurable Uses of the Collection 2009/2010
Challenges
 Have ability to be more precise, more used, and more relevant than
ever – need to make the necessary changes
 Apps are a risk – silo(ing) networked, web environment –
connections where libraries can excel
 Not enough data - still lack much of the comprehensive data we
need – must improve quickly
 Data can punish niche areas, disciplinary variation, and titles without
data
 Open resources impact ability to control and command data

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Using Data to Shape Future Library Collections

  • 1. Clay Shirky, Fantasy Football, and Using Data to Glean the Future of Library Collections Greg Raschke and John Vickery, North Carolina State University Charleston Conference November 3, 2010
  • 2. Assumptions  Economics are not sustainable  Collections budgets will not grow at rate of past 30 years  Unit growth and growth in cost per unit are not sustainable  Need to lower costs of overall system  Lower unit costs  Use data and users to be more precise  Therefore collection practices and strategies must change  This change will be hard – much reason for optimism
  • 3. Supply-Side Collections  Print-based, unpredictable demand, and legitimate need for just in case collections  Lead to judging quality by size (as in the ARL rankings) and libraries were then held captive to this standard  Contributed to inelastic demand for journals and a combination of speculative and package buying  Use is secondary to size, dollars expended, and other input measures  Credit to David Lewis (http://ulib.iupui.edu/users/dlewis)
  • 5. Demand-Driven Collections  Make information easily, widely, and cheaply available  Collections as drivers of research, teaching, and learning  To make special or unique collections held/managed by the library available to the user community and the world
  • 6. Demand-Driven – Changing Practice  Tension between time-honored role as custodians of scholarship versus enabling digital environment for scholars  Not just PDA – portfolio of approaches, but certainly more responsive  Utilize new tools and techniques to become advanced analysts  Truly embrace evidence based decision making  Look at how collections are actually used, not at expressed need
  • 7. Demand-Driven – More Assumptions  Less tolerance for and less investment in lower use general collections  Resource management based increasingly on use  Modify collecting based on changes in the actual use  Risks of doing nothing – newspapers
  • 8. Demand-Driven – Assertions  Rewards of adapting – more used and vital than ever  Use based and user driven collecting models will take growing share of budget  Bet on numbers  Bet on good and quick  Put resources into enabling digital environment for scholars and custodian role will come out of that strategy
  • 9. Why So Much Data?  Data analysis is a key component in solving/managing:  Increasing pressure for accountability  Increasing capability to gather and analyze data  Increasing precision in the way we build collections and expend resources  Advocacy  Changing practice and data analysis at NCSU
  • 10.
  • 11. Serials Review 2009 – Open, Data-Driven, and Real-Time Analysis  Standardized usage data (where available)  Bibliometrics - publication data and citation patterns (e.g LJUR)  Impact factor and eigenfactor  User community feedback via interactive, database-driven applications  Weigh/calculate/quantify user feedback  Weigh price against multiple data points  Usage ((07 usage+08 usage/2)+ (publications*10)+ (citations*5)+ (Impact Factor)  Community Feedback ((Weighted Ranking x % Match) x Total # Rankings) + 0.1 x # of "1s“  Price/feedback value  Price/use  Merge results to filter out top 20% and bottom 20%
  • 12. Looking closer – Finding balance An example - a closer look at print item usage  Traditional ILS reporting tools can make this difficult  Advanced analytical tools can help  What types of questions can we ask?  Should Patron-Driven records not purchased be purged after 2 years?  How does print item usage break down?  Do print items even get used?
  • 13. If it’s not used after 2 years… Should PDA records be purged? Maybe… We haven’t even hit 50% usage But what if we take a longer view…
  • 14. If it’s not used after 2 years…  Things begin to look different
  • 15. Looking even closer…  How does print item use break down?  Single circ usage is consistently ~14%  Would this change in a PDA only world?
  • 20. Measurable Uses of the Collection 2009/2010 Full-text journal downloads* 3,672,600 Database use 1,989,972 Print book circulations/renewals 525,430 Digital collections requests 471,403 E-books 149,815 Reserves** 327,267 Total Uses 7,136,487 * Includes use of NC LIVE full-text content ** Includes textbook, print, and e-reserves usage Measurable Uses of the Collection 2009/2010
  • 21. Challenges  Have ability to be more precise, more used, and more relevant than ever – need to make the necessary changes  Apps are a risk – silo(ing) networked, web environment – connections where libraries can excel  Not enough data - still lack much of the comprehensive data we need – must improve quickly  Data can punish niche areas, disciplinary variation, and titles without data  Open resources impact ability to control and command data

Notes de l'éditeur

  1. * Reference David Lewis
  2. Many reasons for this: Technology and increasing amount of content on open networks Changes in publishing Supply-chain capabilities and print-on-demand Increased accountability One reason trumps all others - economics
  3. “That is what real revolutions are like. The old stuff gets broken faster than the new stuff is put in its place. The importance of any given experiment isn’t apparent at the moment it appears; big changes stall, small changes spread. Even the revolutionaries can’t predict what will happen. Agreements on all sides that core institutions must be protected are rendered meaningless by the very people doing the agreeing. (Luther and the Church both insisted, for years, that whatever else happened, no one was talking about a schism.) Ancient social bargains, once disrupted, can neither be mended nor quickly replaced, since any such bargain takes decades to solidify.” – Clay Shirky “One of the difficult aspects of change, particularly when it is accompanied by complex technology and multiplying data sources, is the ability to give up an old story and develop a new one. The ‘story’ is a common sense version that unfolds.” – Jennifer James “I don’t know. Nobody knows. We’re collectively living through 1500, when it’s easier to see what’s broken than what will replace it. The internet turns 40 this fall. Access by the general public is less than half that age. Web use, as a normal part of life for a majority of the developed world, is less than half that age. We just got here. Even the revolutionaries can’t predict what will happen.” – Clay Shirky
  4. Spending this year’s money based on last year’s statistics, gut instinct, and what other people are saying. Trends are likely to hold. Price and demand instability. Waiver wire – aggregated packages. Spend money on people because that is what you have always done. Auction process changing everything – differential pricing. Key is management after use and results. Package challenges.
  5. 13,000+ points of data from 700 users – how do you at least run an initial filter through that data? Relationships between usage data and community feedback data. Way more open and data-driven process than ever before where capturing data and feedback and analyzing it in real-time.
  6. “Web browser’s dominance is coming to a close. And the Internet’s founding ideology – that information wants to be free, and that attempts to constrain it are not only hopeless but immoral – suddenly seems naïve and stale in the new age of apps, smart phones, and pricing plans.”