3. HUMAN CAPITAL
FACTORS:
WHY THEY MATTER
Human capital is the biggest
challenge facing corporations
today globally
The Conference Board CEO 2013 Challenge survey
3
“
10. 10
PERCENT OF RESPONDENTS WHO CALL
ENGAGEMENT A TOP HR CHALLENGE
CONCERN
FOR EMPLOYEE
ENGAGEMENT UP
How do this year’s top HR
challenges compare to last?
11. WHAT DRIVES
ENGAGEMENT?
More than half of companies
with recognition programs tied to
corporate values saw increases in
engagement as a result of those
programs
11
13. IN YOUR PROFESSIONAL OPINION, WHICH OF THE FOLLOWING ITEMS HAVE THE
MOST IMPACT ON EMPLOYEE ENGAGEMENT AT YOUR ORGANIZATION?
Appreciation by direct supervisor
Opportunity to advance
Salary and bonus
71%
41%
36%
12
14. POSITIVE FEEDBACK
IS POWERFUL
14
94 percent of survey respondents
say positive feedback has a greater impact
on improving performance than negative
What has a greater impact
on performance – negative or
positive feedback?
15. HR AND EMPLOYEES
AGREE: POSITIVE
FEEDBACK
MOTIVATES
15
Which is more effective in motivating you?
16. BUT FAR FEWER
PEOPLE ARE
SATISFIED WITH
RECOGNITION
16
Are you satisfied with the level of recognition
you receive for doing a good job at work?
17. RECOGNITION GOES
BEYOND IMPROVING
PERFORMANCE AND
MOTIVATION
17
EMPLOYEES BETTER UNDERSTAND
COMPANY OBJECTIVES
Does recognizing employees for
their accomplishments provide a
clearer understanding of a
company’s organizational
objectives?
19. RECOGNITION PROGRAM
TIED TO CORPORATE
VALUES
VS.
RECOGNITION PROGRAM
NOT TIED TO CORPORATE
VALUES
19
Recognizing employees for accomplishments
provides a clearer understanding of
organizational objectives
89%
69%
50%
55%
60%
65%
70%
75%
80%
85%
90%
Tied to corporate
values
Not tied to
corporate values
20. THE IMPORTANCE OF VALUES IN ENGAGEMENT
Employees who say values are
clearly known and understood at
their companies are
20
30xmore likely to be highly engaged
at work.
23. EMPLOYEES ARE
TURNED OFF BY
NON-MONETARY
AWARDS
23
Which of the following statements
do you agree most with?
24. THINK BEYOND
TENURE
24
EFFECTIVENESS OF RECOGNITION PROGRAMS
In your professional opinion,
how effective are the following
elements of your organization’s
employee recognition program?
26. 26
In your professional opinion, which of the
following would provide a more accurate picture
of employee performance?
HOW DO YOU GET
A MORE ACCURATE
PICTURE OF
EMPLOYEE
PERFORMANCE?
27. CROWDSOURCED
FEEDBACK AND
EMPLOYEE
PERFORMANCE
REVIEWS
27
Do you think crowdsourced
recognition (relying on input from
multiple sources) would be helpful
data to incorporate into employee
performance reviews?
Crowdsourced recognition would
help employee performance reviews
28. ORGANIZATIONS
THAT USE
CROWDSOURCED
DATA HAVE MORE
EFFECTIVE
PERFORMANCE
REVIEW PROCESSES
28
Is your organization’s performance
review process effective in achieving
the goals of your organization or does
it need to be completely overhauled?
PERFORMANCE REVIEW IS EFFECTIVE
31. 31
• a driver of engagement and
performance
• an opportunity to reinforce corporate
values
• more motivating with praise AND prize
• more effective when extended beyond
acknowledging tenure alone
• most beneficial in evaluating
performance when incorporating
crowdsourced data
RECOGNITION IS…