This presentation was made by Gordon Borrell on May 31, 2012 during a webinar sponsored by Arbitron. It describes the findings of Borrell Associates' research into nearly 3,000 radio stations' digital sales efforts.
5. Research Components
Advertisers
Spending: Database of 23 million advertisers
Receipts: Database of 5,700 online media companies
Verification & Forecasting: Annual surveys of 10,000+ businesses
Consumers
Scarborough, Claritas
Ongoing surveys of web users
6. Arbitron Survey
Revenue Data
2,338 local radio stations/640 clusters
Voluntary participation
Surveyed from Dec. 2011-February 2012
Perceptions
288 stations
Online survey + follow-up phone interviews
7. Benchmarking
Annual Report
• 10th year
• 5,756 companies
Specific reports for:
• Television Bureau of Advertising
• Local Media Association
• Individual media companies
• Arbitron
12. Total Local Ad-Sales Force
Radio has
www.borrellassociates.com
the second-
largest ad sales
force.
Source: U.S. Bureau of Labor Statistics, Borrell Associates Inc., January 2012
13. Local Sales Reps Selling Online Ads
www.borrellassociates.com
…but the fifth-
largest “digital-
ready” sales
staff.
Source: U.S. Bureau of Labor Statistics, Borrell Associates Inc., January 2012
14. ‘Digital Ready’ Local Sales Forces
www.borrellassociates.com
Source: Borrell Associates Inc. Digital Sales AE Survey, Nov. 2011-Jan. 2012
15. Gross Online Revenue Per Sales Rep
www.borrellassociates.com
Source: Borrell Associates Inc. Digital Sales AE Survey, Nov. 2011-Jan. 2012
17. Radio Listeners are More Connected
Radio listeners are up to 48%
www.borrellassociates.com
Index to U.S. more likely than the average
U.S. consumer to use a PC,
laptop or mobile device.
Source: Scarborough Research/Arbitron, 2011
18. Radio listeners are 52% more
likely to use the Internet to
browse for a brand online.
Exposure to
www.borrellassociates.com
Radio Boosts
Brand Browsing
By 52%
Average Uplift in Brand Browsing Across 32 Campaigns
Source: RAB U.K. Radiio Multiplier Effect, 2008
30. Observations
Radio is doing a relatively poor job in online sales
…Yet radio has several advantages
Three things might make a big difference:
Educating advertisers
Training sales staff
Hiring digital specialists
31. Q&A
Download this presentation at
www.borrellassociates.com/radiobenchmarks
Gordon Borrell, CEO
Phone: 757-221-6641
gborrell@borrellassociates.com