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Decoding the
gaming audience
@martynuren
Notanewtrendbutanacceleratedone
Strongpositiontooffer
morethanTV?
Source | Twitter Internal, conversation data around Gaming, 1 Jan 2020 - 31 Mar 2020, location: ID/MY/PH/SG/TH, retrieved Apr 2020.
Source | Twitter MI&A APAC | https://www.techtimes.com/articles/57048/20150604/gaming-go-future-mobile-vs-consoles.htm
1990 2000s 2010s 2020s
Gaming Timeline
Gaming Consoles
were popular
Atari 2600 VCS

Nintendo Entertainment
System

Nintendo’s Gameboy

Sega Genesis

Sony’s Playstation

Pre- installed, Snake
Move into more
portable gaming
methods
PS2

Microsoft’s Xbox

Nintendo release DS

Sony’s Playstation
Portable

X360

Cross Fire

Angry Birds (2009)

Plants vs Zombies
(2009)
Nintendo Wii U2

Candy Crush Saga
(2012)

PS, PS4 Pro

Pokemon GO (2016)

PUBG Fortnite

Just Dance

Hyper Casual Gaming
Rise of Mobile
gaming
Animal Crossing
increases in popularity

PS5 Coming soon
Rise in a different
100M
unique online viewers for the
“League of Legends” World
Championship finals in South Korea
in Nov. 2018
Source | Twitter MI&A APAC
Number of viewers during
the Super Bowl 2018
98M
VS
5MViewers up to date on Twitter for the
best Fortnite solo player in the world
Source | Twitter MI&A APAC
Tweet
The best Fortnite player in the world 

16-year-old @bugha takes the Fortnite
World Cup Solos title and wins #3M
B/R Gaming
@BRGaming
5M views
5:03 AM · 29/7/19 · Twitter Media Studio
+28%
Source | Kantar Twitter Audience Deep Dive Research, market: APAC
the Twitter audience is more likely to play games
(online, on their phone, or on a console) vs. online population
APAC Gaming
conversation is rising April 2020 yoy
+55%
COVID boost
Source | Twitter Internal data, Gaming, JAPAC(SG, ID, MY, TH, PH, AU, IN, JP), April 1st 2019 - May 11th 2020.
247MTweets about Gaming across
APAC in April
Source | Twitter Internal data, Gaming, JAPAC(SG, ID, MY, TH, PH, AU, IN, JP), April 2020.
103MUnique Authors
Source | Twitter Internal data, Gaming, JAPAC(SG, ID, MY, TH, PH, AU, IN, JP), April 2020.
Gaming 2020
16.7MTweets around Animal crossing
from 1- 12 May 2020 globally
Source | Twitter Internal data, May 2020
Having fun but also staying
connected to friends - especially
for GenZ in SEA
Source | Twitter Internal data, May 2020
Source | Twitter Internal data, May 2020

Tom Nook UK
@AC_Isabelle

[News] The musicians behind the
main theme of #AnimalCrossing :
New Horizons have come together
virtually for this special
performance. We hope you enjoy it!
#ACNH
1.1M
Source | Twitter Internal data, May 2020
views of Fortnite Party Royale LIVE on Twitter
Source | Twitter Internal data, May 2020
Audience
Twitter users want to see
more from Gaming brands
91%
Source -Kantar TNS Twitter Consumer Deep Dive Survey, 2018
of the Gaming audience on Twitter
have taken an action on Twitter
92%
Source | Kantar TNS Twitter Consumer Deep Dive Survey, APAC, 2018
TwitterActivityfor
Gamers
94%Weekly or more often
78%Daily or more likely
62%Constantly or
Multiple Times a day
Source | Kantar TNS Twitter Consumer Deep Dive Survey, APAC, 2018
48%follow brands on
Twitter
Source | Kantar TNS Twitter Consumer Deep Dive Survey, APAC, 2018
Understand the
behaviour and
needstate of gaming
during COVID
Source | Twitter Internal, conversation data around Gaming, 1 Jan 2020 - 31 Mar 2020, location: ID/MY/PH/SG/TH, retrieved Apr 2020.
Levelling up during COVID-19
SEA - TH, ID, SG, MY, PH
Analysis of 5M tweets
(Jan-Apr 2020)
Insights into the
conversation
Gaming Need States
Breaking down the 4 main need states for mobile gamers
by their motivation and preference towards gaming
Achieving Thrill Seeking Unwinding Exciting
Most likely to
play:
• Racing Games

• Educational Games

• Sports Games
• Strategic Games

• Action & Arcade Games

• Role- Playing Games
• Puzzle games • Up to 7 Genres with
no preference
Why they
download:
• Poses a new
challenge

• Has high quality
graphics
• Generates excitement

• Poses a new challenge

• Links to real life interests
• Generates
excitement

• Links to real-life
interests

• Has good reviews
• Generate excitement

• Poses a new
challenge

• It’s a new genre/
type of game
Why they
uninstall:
• Finished the game

• Took too much
memory

• Got bored
• Got bored 

• Took up too much
memory 

• Finished the game
• Got bored

• Took up too much
memory

• Finished the game
• Got bored

• Took up too much
memory 

• Finished the game
Kantar TNS, “APAC Mobile Gaming Study Cross Market Report,” October 2018
Socialising. Normalising.
Idling
COVID-19 triggered need states:
NormalisingSocialising
Most confined within their
own homes, individuals are
turning to games to stay
connected with their friends
and families.
With the pandemic disrupting
everyone’s lives one way or
another, individuals are turning
to games to seek some form of
normalcy in their daily routine.
Idling
Restricted movement limits the
activities that can be done
indoors, and gaming serves as
an outlet to pass time during
this mundane period.
Socialising
Staying connected to Family
and Friends
Not keen to Connect
Most socialising
THID SG PH MY
Singapore
Friends and partners are virtually
spending time together by having
their game characters

interact in the same space within
games like Animal Crossing and
Minecraft.
Malaysia
Not limited to friends, social
activities also prioritise family time
as well as getting to engage with
netizens online
The official PUBG MOBILE
competition for prizes worth
over 2 million baht
Username
@handle
Thailand
Socialising in gaming has been led
by Esports groups who have
launched “Esports from home”
tournaments to keep people from
going out
Normalising
Seeking normalcy in their
daily routine
Part of Normal Routine Escape from Reality
TH IDSG PHMY
Singapore
Amidst the Circuit Breaker, people
are balancing their daily routine of
work, studying and chores with
some form of gaming involved.
Some have even hosted
graduation ceremonies in games
like Minecraft.
Malaysia
Individuals use games as their way
to continue with mundane daily
routines, especially during a time
of restricted movement.
Thailand
Gaming has been promoted to
relieve stress during the pandemic.
Indonesia
Gaming plays less of a cohesive
role, where individuals are not as
keen to chat or establish a
relationship through the channels
This lockdown has got to my
fiancé… I said to him
“apparently there was a meteor
shower tonight” and he asked
whether irl or in #ACNH
Username
@handle
Philippines
Filipinos have not just used games as
a venue to hangout with friends but
also to have creative collaboration
with them (especially with games like
Animal Crossing and Mindcraft).
Key Insights for targeting
1 2 3
Indonesia struggles
with connectivity -
look towards offline
gaming
4
Malaysia female
gamers more
focused on
developing an
external connection
5
Philippines &
Thailand expressions
of normalising
focused on eSports
conversations
Gaming exposes
differences in
purchasing power
Singapore vs.
Thailand
Need-state
fulfilment reduces
$ barriers
Thailand eSports
now carries greater
value
Level 2
Accelerated Interactive Twitter
Gaming conversation
has been boosted and
continues to rise
Delivering key need
states to connect with
friends - an advantage
over TV?
Connecting to the
gaming conversation
Connect with what's happening in Gaming and
eSports with Amplify Sponsorships
Esports General Gaming Always on
Inspired
Get
Gaming Convention / Location : E3 2019
(@XBoxANZ)
Attendance: 70K
Player: XboxANZ (@XboxANZ)
Challenge: Generate Brand Awareness, Increase
Brand Affinity, Connect with growing network of
gamers
The Game: E3 Expo
First View Auto Reply Promoted Trend
Xbox’s Successful Results
Drive real-time engagement during E3 2020
Benchmark Rate
+30%
Overall Sentiment
+2x
Share Voice
+20%
Questions or Feedback?  
Please kindly reach out to your Twitter
Client Partners, or email us
at twittertalk@twitter.com.

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Decoding the gaming audience

  • 2. Notanewtrendbutanacceleratedone Strongpositiontooffer morethanTV? Source | Twitter Internal, conversation data around Gaming, 1 Jan 2020 - 31 Mar 2020, location: ID/MY/PH/SG/TH, retrieved Apr 2020.
  • 3. Source | Twitter MI&A APAC | https://www.techtimes.com/articles/57048/20150604/gaming-go-future-mobile-vs-consoles.htm 1990 2000s 2010s 2020s Gaming Timeline Gaming Consoles were popular Atari 2600 VCS Nintendo Entertainment System Nintendo’s Gameboy Sega Genesis Sony’s Playstation Pre- installed, Snake Move into more portable gaming methods PS2 Microsoft’s Xbox Nintendo release DS Sony’s Playstation Portable X360 Cross Fire Angry Birds (2009) Plants vs Zombies (2009) Nintendo Wii U2 Candy Crush Saga (2012) PS, PS4 Pro Pokemon GO (2016) PUBG Fortnite Just Dance Hyper Casual Gaming Rise of Mobile gaming Animal Crossing increases in popularity PS5 Coming soon Rise in a different
  • 4. 100M unique online viewers for the “League of Legends” World Championship finals in South Korea in Nov. 2018 Source | Twitter MI&A APAC Number of viewers during the Super Bowl 2018 98M VS
  • 5. 5MViewers up to date on Twitter for the best Fortnite solo player in the world Source | Twitter MI&A APAC Tweet The best Fortnite player in the world 16-year-old @bugha takes the Fortnite World Cup Solos title and wins #3M B/R Gaming @BRGaming 5M views 5:03 AM · 29/7/19 · Twitter Media Studio
  • 6. +28% Source | Kantar Twitter Audience Deep Dive Research, market: APAC the Twitter audience is more likely to play games (online, on their phone, or on a console) vs. online population
  • 7. APAC Gaming conversation is rising April 2020 yoy +55% COVID boost Source | Twitter Internal data, Gaming, JAPAC(SG, ID, MY, TH, PH, AU, IN, JP), April 1st 2019 - May 11th 2020.
  • 8. 247MTweets about Gaming across APAC in April Source | Twitter Internal data, Gaming, JAPAC(SG, ID, MY, TH, PH, AU, IN, JP), April 2020.
  • 9. 103MUnique Authors Source | Twitter Internal data, Gaming, JAPAC(SG, ID, MY, TH, PH, AU, IN, JP), April 2020.
  • 11. 16.7MTweets around Animal crossing from 1- 12 May 2020 globally Source | Twitter Internal data, May 2020
  • 12. Having fun but also staying connected to friends - especially for GenZ in SEA Source | Twitter Internal data, May 2020
  • 13. Source | Twitter Internal data, May 2020 Tom Nook UK @AC_Isabelle [News] The musicians behind the main theme of #AnimalCrossing : New Horizons have come together virtually for this special performance. We hope you enjoy it! #ACNH
  • 14. 1.1M Source | Twitter Internal data, May 2020 views of Fortnite Party Royale LIVE on Twitter
  • 15. Source | Twitter Internal data, May 2020
  • 17. Twitter users want to see more from Gaming brands 91% Source -Kantar TNS Twitter Consumer Deep Dive Survey, 2018 of the Gaming audience on Twitter have taken an action on Twitter 92% Source | Kantar TNS Twitter Consumer Deep Dive Survey, APAC, 2018
  • 18. TwitterActivityfor Gamers 94%Weekly or more often 78%Daily or more likely 62%Constantly or Multiple Times a day Source | Kantar TNS Twitter Consumer Deep Dive Survey, APAC, 2018
  • 19. 48%follow brands on Twitter Source | Kantar TNS Twitter Consumer Deep Dive Survey, APAC, 2018
  • 20. Understand the behaviour and needstate of gaming during COVID Source | Twitter Internal, conversation data around Gaming, 1 Jan 2020 - 31 Mar 2020, location: ID/MY/PH/SG/TH, retrieved Apr 2020.
  • 21. Levelling up during COVID-19 SEA - TH, ID, SG, MY, PH Analysis of 5M tweets (Jan-Apr 2020) Insights into the conversation
  • 22. Gaming Need States Breaking down the 4 main need states for mobile gamers by their motivation and preference towards gaming
  • 23. Achieving Thrill Seeking Unwinding Exciting Most likely to play: • Racing Games • Educational Games • Sports Games • Strategic Games • Action & Arcade Games • Role- Playing Games • Puzzle games • Up to 7 Genres with no preference Why they download: • Poses a new challenge • Has high quality graphics • Generates excitement • Poses a new challenge • Links to real life interests • Generates excitement • Links to real-life interests • Has good reviews • Generate excitement • Poses a new challenge • It’s a new genre/ type of game Why they uninstall: • Finished the game • Took too much memory • Got bored • Got bored • Took up too much memory • Finished the game • Got bored • Took up too much memory • Finished the game • Got bored • Took up too much memory • Finished the game Kantar TNS, “APAC Mobile Gaming Study Cross Market Report,” October 2018
  • 25. NormalisingSocialising Most confined within their own homes, individuals are turning to games to stay connected with their friends and families. With the pandemic disrupting everyone’s lives one way or another, individuals are turning to games to seek some form of normalcy in their daily routine. Idling Restricted movement limits the activities that can be done indoors, and gaming serves as an outlet to pass time during this mundane period.
  • 26. Socialising Staying connected to Family and Friends Not keen to Connect Most socialising THID SG PH MY
  • 27. Singapore Friends and partners are virtually spending time together by having their game characters interact in the same space within games like Animal Crossing and Minecraft.
  • 28. Malaysia Not limited to friends, social activities also prioritise family time as well as getting to engage with netizens online
  • 29. The official PUBG MOBILE competition for prizes worth over 2 million baht Username @handle Thailand Socialising in gaming has been led by Esports groups who have launched “Esports from home” tournaments to keep people from going out
  • 30. Normalising Seeking normalcy in their daily routine Part of Normal Routine Escape from Reality TH IDSG PHMY
  • 31. Singapore Amidst the Circuit Breaker, people are balancing their daily routine of work, studying and chores with some form of gaming involved. Some have even hosted graduation ceremonies in games like Minecraft.
  • 32. Malaysia Individuals use games as their way to continue with mundane daily routines, especially during a time of restricted movement.
  • 33. Thailand Gaming has been promoted to relieve stress during the pandemic.
  • 34. Indonesia Gaming plays less of a cohesive role, where individuals are not as keen to chat or establish a relationship through the channels
  • 35. This lockdown has got to my fiancé… I said to him “apparently there was a meteor shower tonight” and he asked whether irl or in #ACNH Username @handle Philippines Filipinos have not just used games as a venue to hangout with friends but also to have creative collaboration with them (especially with games like Animal Crossing and Mindcraft).
  • 36. Key Insights for targeting 1 2 3 Indonesia struggles with connectivity - look towards offline gaming 4 Malaysia female gamers more focused on developing an external connection 5 Philippines & Thailand expressions of normalising focused on eSports conversations Gaming exposes differences in purchasing power Singapore vs. Thailand Need-state fulfilment reduces $ barriers Thailand eSports now carries greater value
  • 37. Level 2 Accelerated Interactive Twitter Gaming conversation has been boosted and continues to rise Delivering key need states to connect with friends - an advantage over TV? Connecting to the gaming conversation
  • 38. Connect with what's happening in Gaming and eSports with Amplify Sponsorships Esports General Gaming Always on
  • 40. Gaming Convention / Location : E3 2019 (@XBoxANZ) Attendance: 70K Player: XboxANZ (@XboxANZ) Challenge: Generate Brand Awareness, Increase Brand Affinity, Connect with growing network of gamers The Game: E3 Expo
  • 41. First View Auto Reply Promoted Trend
  • 42. Xbox’s Successful Results Drive real-time engagement during E3 2020 Benchmark Rate +30% Overall Sentiment +2x Share Voice +20%
  • 43. Questions or Feedback?   Please kindly reach out to your Twitter Client Partners, or email us at twittertalk@twitter.com.