http://www.govloop.com/profiles/blogs/becoming-a-great-leader-inspiring-and-building-trust-with-1

1. Becoming A Great
Leader: Inspiring
and Building Trust
July 2013
Natalie Elghossain
Andrew Marshall

2. Partnership for Public Service

3. Center for Government
Leadership

4. • Defining Trust
• Trust Frameworks
• Why Trust Matters
• Commitments to Action
Agenda

5. Icebreaker
• Turn to your neighbor and tell them one thing
about you that they do not already know.

6. Why Trust Matters
• Public Perception
• Sr. Leader Level
• Manager/Team Leader Level
• Supervisor/Peer Level
“The people when rightly and fully trusted will
return the trust.” –Abraham Lincoln

7. Defining Trust
• In one word, what does trust mean to you?

8. Defining Trust
• In one word, what does trust mean to you?

9. Trust Frameworks
• Patrick Lencioni, The Five Dysfunctions of a
Team
• Vulnerability, familiarity, authenticity

10. Trust Frameworks
• Stephen M.R. Covey, The Speed of Trust
• Character + Competence = Credibility

11. Trust Frameworks
• Patrick Lencioni, The Five Dysfunctions of a
Team
• Vulnerability, familiarity, authenticity
• Stephen M.R. Covey, The Speed of Trust
• Character + Competence = Credibility
• Ken Blanchard, Trust Works!
• Able, Believable, Connected, Dependable

12. Trust at Work in Government
• Department of Transportation
• Service to America Medals

13. Inspiring and Building Trust
• How can you inspire trust?
• Identify your core values and live them
• Keep goals and commitments
• Seek out stretch assignments
• How can you build trust within a
team?
• Icebreakers
• Recognition
• Deliver results and celebrate success

14. Application
• Write down one commitment that will inspire others to trust
you.
• Write down one commitment that will build trust with
others.

15. ourpublicservice.org