Michael Calikusu of Kraft Foods Russia presented on the benefits of electronic invoicing at an annual forum. The key benefits included building stronger customer relationships through faster dispute resolution, shorter processing times, and increased accuracy. Electronic invoicing also provides increased efficiency through instant data transmission, faster invoice searches, and higher reconciliation rates. It reduces costs through less paper usage and storage. However, concerns include ensuring the solution is legally compliant, user-friendly, secure, and provides a clear process for corrections. The principles of electronic invoicing should allow taxpayers to choose paper or electronic invoices and use a standard format.

1. Michael Calikusu Finance Director Kraft Foods Rus Electronic invoice: Kraft Russia experience ECR annual forum Moscow June, 3 rd 2010