1. Graham White Page 1 of 3
Location:Glasgow
Mobile: 0774 094 5354
Email: GeeDubyah@me.com
Profile
Five years Testing and Test Management experience at Bridgeall Libraries.
Responsible forplanning, developingand executingtestingduringthe full software developmentlifecycle -
from project inception to successful delivery of the software product to our customers.
Conducting hands on day-to-day testing across multiple projects within an Agile framework, creating and
developing Test Processes and Documentation.
Consistentlydeliveringhighqualitysolutionswithindemandingtimescales,managingteamsof variablesize,
dependent on project requirements and available resources.
Previousroleshave providedme withextensiveexperience of designing,developing,testingandsupporting
software solutions for Blue Chip clients across many industry sectors within the UK.
I thrive in an open, honest, team environment, and am consistently highly rated by Line Managers, peers
and staff who report to me.
I am regarded as highly organised, positive, adaptable, pragmatic and a very good communicator.
Skills and Experience
TestProcessImplementation:Creationanddevelopmentof BridgeallLibraries’Processes,Infrastructure and
Documentation.
Test Team Management: Teams of 1-6, rapidly training staff of varying background and experience
JIRA: JIRA Cloud, Zephyr for JIRA, JIRA Agile
Selenium: UI, Remote Control, XPath
Excel: Analysis and modelling of complex functionality
Test harnesses
Test data import
Database: SQL Server, Oracle PLSQL, Oracle SQL Developer
Advanced SQL queries, stored procedures & packages
Utilising SQL to generate test data and for test data analysis
UI Platforms:
IE7 through to Edge, Firefox, Google Chrome and mobile/handheld devices
Tools: BrowserStack, Virtual Test Environments
Development Platforms: Windows (XP to 10, DOS), UNIX, Oracle, SQL Server, .Net (ASP.NET/C#)
Methodologies: Agile scrum latterly, with V-Model & Waterfall previously
RESTful Web Service testing: using Google Advanced Rest Client, excel (for JSON generation & analysis)
Other Skills: Excellent written and verbal communication skills; strong analytical and fault-finding skills;
positive and solution-oriented; contributes continuously to quality improvement
2. Graham White Page 2 of 3
Career History/Professional Experience
Bridgeall Libraries: Tester & Test Manager Jan 2012 to present
New functionality is developed for the following products on a 2-month rolling release basis:
CollectionHQ(cHQ) is Bridgeall Libraries’ mainproduct,aworld-leadingSaaSsolutionwhichenables
libraryauthoritiestoapplybestpractice inStockManagement. cHQuses IntegratedLibrarySystem
data to achieve this.
Evidence-based Selection Planning (ESP) is an additional product, linking a partner product,
TitleSource360(TS360), to cHQ via a REST APIWebService. ThisenablesTS360 Users to use cHQ’s
demand data as a decision making tool when selecting new stock for purchase.
I am embedded within Agile teams testing new development, bug fixes and enhancements:
Definition of Test cases and Test Scenarios from Use Cases
Risk based approach to prioritise testing effort
Analysis and identification of Test Data from Test Environments
Generation of additional test data using imported Excel spreadsheets
UI Testing: IE7 through to Edge, Firefox, Google Chrome and mobile/handheld devices
Functional Testing: both structured and exploratory testing
Utilisation of SQL and Excel for data import, analysis and verification
REST Web Service testing: Google Advanced Rest Client
Test Execution and documentation of results
Analysis of test failures, liaising with developers to review, fix and retest
I am responsible for all aspects of testing the products, from project inception to software delivery.
Additionally, in my management role:
Creation and development of Test Processes, Test Infrastructure and Test Documentation
Creation and development of company-wide document templates
Creation of Test Plans, agreement of scope and schedules with internal and external parties
Test Management throughout 2-weekly Agile Development Sprints, 2-monthly Product Releases,
Pre-Release RegressionTesting, UAT, Integration Testing with partner systems and other ad-hoc
testing as required
Development of internal Testing Wiki page - clearly documenting testing processes for all staff
Managementand supportof testteamsof between 1-6staff:TestTeammembersvary significantly
in experience and background and new members are rapidly trained to a high standard, ensuring
changes to Test Team resources do not impact release schedules
Management of Test Data within 4 geographically-representative Test Environments covering
USA/Canada, Europe & Australia/New Zealand
Management of Virtual Test Environments to ensure support of all supported UI Platforms
Selection, configuration and management of the Zephyr for JIRA Test Management system
Development of initial Selenium Regression Test suite, managed delivery of replacement and
collaboration with developers to implement latest Selenium Regression Test Framework
Collaboration with developers to implement internal test applications (e.g., Test Harnesses, Data
Import Mechanisms)
Production of reports throughout the development lifecycle, with ad-hoc reports as required
My principal strengths throughout this time have been my organisational, communication and analytical
skills which have been very effective in a very demanding and dynamic project environment.
3. Graham White Page 3 of 3
Bridgeall Limited: Test Contractor, Test Manager Oct 2009 to Dec 2011
As a Contractor, and then Test Manager at Bridgeall Limited, I was responsible for testing the ongoing
developmentandmaintenance of the CMA’sCentral Systems. The Central MarketAgencyLtd (CMA) is the
organisation that administers the market for water and waste water retail services in Scotland.
Key Achievements:
• Creation and execution of System and Integration Test (SIT) suites for bi-annual release
• Creation, ongoing expansion, and execution of Regression Test suites for each release
• Assisting the CMA with planning and executing User Acceptance Tests
• Ensuring appropriately high standard of Unit Test produced by Bridgeall developers
• Managing the Bridgeall Testing Team
Sumerian: Analyst/Developer Sep 2005 to Jun 2009
Low-level infrastructure data from blue-chip client environments was abstracted, aligned to Service Lines,
and was then delivered to dedicated web portals. Clients were able to analyse IT system capacity,
performance, changes and incidents from a business perspective.
Key Achievements:
• Development, release and support of Service Lines, liaising closely with clients
• Developing Release Management and Incident Management Processes
Real Time Engineering Ltd: Software Developer/Lead Developer Jul 1998 to Sep 2005
Real Time Engineering (now Lockheed Martin) was a leading provider of business technology solutions to
blue-chip organisations in the Energy and Utilities, Telecoms, Oil and Gas, Aviation and Public Sector
markets. I had many design, development and testing roles throughout my years in this organisation.
Praxis plc/Deloitte: Software Developer Jul 1994 to Jun 1998
Praxis plc (acquired by Deloitte Consulting) was a Bath-based Information Systems and Critical Systems
software house. Ihadmanydesign,developmentandtestingrolesthroughoutmyyearsinthisorganisation.
Education & Qualifications
BSc Computer Science (University of Strathclyde)
BCS/ ISTQB Foundation Certificate in Software Testing
Interests
Sport: Regularly play football and tennis; occasionally play badminton and sometimes cycle; organise a
weekly 5-a-side football fixture.
Music: Enjoy listening to music and regularly go to live gigs; also create music on laptop.
The arts: Cinema, particularly world and independent cinema; contemporary theatre and art.
I enjoy socialising with friends and like to read to unwind.
I alsolike totry newthings. ThisyearI attendedafoundation eveningclassinacting atthe CitizensTheatre
in Glasgow. I have also attendedan eveningclassinStand-upComedy,evenmanagingto performa small
number of Open-Mic slots in local venues.