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Yves Zieba
Strategy and Innovation
Marketing of Business School Education
Agenda


   A situation of uncertainty and turbulences for MBAs and Business Schools
   With many players and little differentiation

   Many problems in the way Business Schools engage with future students
   Making it difficult for them to attract the best consistently

   Many more problems with online presence and Alumni networks
   And many more constraints and dependencies



                            Possibly some severe and unexpected implications
                Dealing with a decrease in applications and challenging questions

                                            Business Schools Needs and Wants
                                               For a clearer strategic positioning

                                                               How we can help
                              By introducing innovative ideas and improvements
What we hear and see – The situation


    131K applications for full time MBAs at Business Schools
    With little differentiation and little ROI visibility

    Students select based on location, business courses and subjects
    They navigate and search for information but decide when meeting officials

    Alumni are increasingly influential
    They are critical to help students start up a business or to help them find a job



                                               The website is not seen as a sales tool
                                            It makes it difficult for students to engage

                                                     Positioning a Brand is difficult
                                                     And differentiate the positioning

                                             Multiple Business Schools Inefficiency
                                                    Coming from all sorts of reasons
What we hear and see – The problems


    An uncertain landscape where MBA continues to prosper overall (in Asia)
    But some business schools are facing a decline in application

    Students select based on location, business courses and subjects
    They navigate and search for information but decide when meeting officials

    There is a big problem with Alumni networks
    Critical success factors but often misused, or not handled in an appropriate way.



              The website is not seen as a sales tool and is very inwards focused
                                         It makes it difficult for students to engage

                            Brochures are not available in the relevant languages
                                Missed opportunities to attract excellent candidates

      Site Search, Speed and Navigation and Mobile Experience are not optimal
                     While students use them more and more on all sorts of devices
What we hear and see – More problems !


    Boring copywriting, overly academic and oldfashioned style
    But some business schools are facing a decline in application

    Failure to address and differentiate the audience
    Confusion between messages to parents, students, companies and donators.

    Writing overly long sentences, too much text, not enough multimedia
    While students simply care about costs, career prospects and campus experience



                                                Lack of clear and concise summary
                             Makes it difficult for students to compare and contrast

         Lack of freedom of expression and poor management of dependencies
     Often MBA program information is managed from a central university database

                                 Too many restrictions in the editorial guidelines
                                  Messages are distorted because of internal fights
What we deduct - Implications


    Lower tolerance to mediocre or out of date web and mobile sites
    And cumbersome user experience

    Expect challenging questions on ROI and teaching quality
    Students do not believe in the correlation of fees and salary evolution any more

    Mediocre branding positioning will lead to a decrease in applications
    Students now expect a «brand» differentiator to their curriculum



                                Personal contact will become even more decisive
                                   Students short list online but decide face to face

                                       Decrease in business schools classification
                                  Or inconsistency between reality and classification

                                              Diluted messages or invisible brand
                Branding and strategy efforts are wasted because of poor execution
What Business Schools need and want


    Articulate a clear Strategy with concise messages on an improved CMS
    By removing constraints and managing dependencies

    Remobilising your alumni network
    by contacting new partners and creating a value proposition for alumni

    Feature better in relevant Business School classification
    by understanding the criteria and acting upon it



                                    Realise the planned Benefits of your Strategy
                                   by program managing the chosen improvements

                                                   Create Competitive Advantage
                                               with best in class measurement tools

                                                           Increase Your Efficiency
                                by listening to your students, professors and alumni
Contact us for a free diagnostic



    contactus@greenspire.ch


    www.greenspire.ch

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Marketing of Education for MBA and Top Business Schools

  • 1. Yves Zieba Strategy and Innovation Marketing of Business School Education
  • 2. Agenda A situation of uncertainty and turbulences for MBAs and Business Schools With many players and little differentiation Many problems in the way Business Schools engage with future students Making it difficult for them to attract the best consistently Many more problems with online presence and Alumni networks And many more constraints and dependencies Possibly some severe and unexpected implications Dealing with a decrease in applications and challenging questions Business Schools Needs and Wants For a clearer strategic positioning How we can help By introducing innovative ideas and improvements
  • 3. What we hear and see – The situation 131K applications for full time MBAs at Business Schools With little differentiation and little ROI visibility Students select based on location, business courses and subjects They navigate and search for information but decide when meeting officials Alumni are increasingly influential They are critical to help students start up a business or to help them find a job The website is not seen as a sales tool It makes it difficult for students to engage Positioning a Brand is difficult And differentiate the positioning Multiple Business Schools Inefficiency Coming from all sorts of reasons
  • 4. What we hear and see – The problems An uncertain landscape where MBA continues to prosper overall (in Asia) But some business schools are facing a decline in application Students select based on location, business courses and subjects They navigate and search for information but decide when meeting officials There is a big problem with Alumni networks Critical success factors but often misused, or not handled in an appropriate way. The website is not seen as a sales tool and is very inwards focused It makes it difficult for students to engage Brochures are not available in the relevant languages Missed opportunities to attract excellent candidates Site Search, Speed and Navigation and Mobile Experience are not optimal While students use them more and more on all sorts of devices
  • 5. What we hear and see – More problems ! Boring copywriting, overly academic and oldfashioned style But some business schools are facing a decline in application Failure to address and differentiate the audience Confusion between messages to parents, students, companies and donators. Writing overly long sentences, too much text, not enough multimedia While students simply care about costs, career prospects and campus experience Lack of clear and concise summary Makes it difficult for students to compare and contrast Lack of freedom of expression and poor management of dependencies Often MBA program information is managed from a central university database Too many restrictions in the editorial guidelines Messages are distorted because of internal fights
  • 6. What we deduct - Implications Lower tolerance to mediocre or out of date web and mobile sites And cumbersome user experience Expect challenging questions on ROI and teaching quality Students do not believe in the correlation of fees and salary evolution any more Mediocre branding positioning will lead to a decrease in applications Students now expect a «brand» differentiator to their curriculum Personal contact will become even more decisive Students short list online but decide face to face Decrease in business schools classification Or inconsistency between reality and classification Diluted messages or invisible brand Branding and strategy efforts are wasted because of poor execution
  • 7. What Business Schools need and want Articulate a clear Strategy with concise messages on an improved CMS By removing constraints and managing dependencies Remobilising your alumni network by contacting new partners and creating a value proposition for alumni Feature better in relevant Business School classification by understanding the criteria and acting upon it Realise the planned Benefits of your Strategy by program managing the chosen improvements Create Competitive Advantage with best in class measurement tools Increase Your Efficiency by listening to your students, professors and alumni
  • 8. Contact us for a free diagnostic contactus@greenspire.ch www.greenspire.ch