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The Qwest ®  nationwide network: ,[object Object],[object Object],[object Object],J.D. Power Study Ranks Qwest Business Highest in Nation for Customer Satisfaction Qwest – Proven Data and Voice Experience ,[object Object],[object Object],[object Object],[object Object],[object Object],Qwest Business customers in the news: Qwest Business was ranked highest in customer satisfaction among four major providers in a nationwide J.D. Power and Associates customer satisfaction study of large business customers purchasing data services. The study was fielded in March through May 2008 and included a sample of 1,004 large enterprise customers. Qwest Business earned the highest score in customer satisfaction for the large enterprise segment with an overall index score of 692 on a 1,000 point scale, giving Qwest an advantage of 27 index points over the major provider average. Qwest Business ranked highest in five out of six factors, including the following in order of importance to customers: performance and reliability, sales representatives and account executives, billing, cost of service, and offerings and promotions. http:// press.qwestapps.com/index.cfm?fa = press.view&pressReleaseId =56794 Qwest ®  IP/MPLS Backbone CP080648 9/08
2nd Quarter 2008 highlights: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Qwest’s bottom line: Get Qwest. Get Nimble. Dedication to service is yielding results: ,[object Object],[object Object],[object Object],[object Object],[object Object],Qwest – Focused on Strategic Solutions 1 -  Readers are directed to our recent public filings with the SEC for important information about non-GAAP financial measures.  You can find copies of these filings on our website: www.qwest.com/about/investor. ATLANTIC ■ ACM •  Enterprise / SMB Best in Class Operations — Sales Reps •  Enterprise / SMB Best in Class Operations — Provisioning •  Enterprise / SMB Best in Class Operations — SLAs •  Enterprise / SMB Best in Class Operations — Customer Service •  Enterprise / SMB Best in Class Operations — Network NEMERTES RESEARCH PILOTHOUSE AWARD •  Best Customer Ser vice •  Best Network Performance & Reliability •  Best Value •  Best Overall Carrier Performance •  Favorite Provider - Very Large Business Customers

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