1. Introducing Social Media

5. Web 1.0 Web 2.0 One way communication Two way conversation Passive viewing Active networks Read only content User generated content Desktop applications Web platform Hard drive storage Cloud computing Static websites Interactive blogs Organisations Communities

6. The Cloud Applications and storage on the web Access from any computer or mobile

9. Platforms and tools Delivering content www.wordle.net

11. Browsers The software programs you need to surf the web Internet Explorer Google Chrome

12. Sharing

13. Delicious bookmarks Tag web pages and store the links using Delicious. Share your links and search everyone else’s bookmarks

14. Flickr Commons At the Library of Congress on Flickr Commons you can view their photostream, add comments, search using tags, add your own tags…

15. Copyright 2.0 Source www.creativecommons.org

16. Networks Facebook is used by organisations to reach out in new ways to their communities. LibraryThing is a tool to manage book collections and to connect about books and reading.

17. Collaborating Wikis are content management systems that enable users to create web pages and edit pages others have created.

18. Portals Bring content together at a single entry point.

19. Blogging platforms Communicate, consult with and listen to users and others about policy, services, developments, what’s new in the library, events, guides, issues, initiatives.

20. Microblogging Updates, opinions, advice, crowd sourcing.

21. RSS Feeds Subscribe to other people’s content and distribute your own.

22. RSS Readers Sign up to a news reader to deliver the feeds to which you want to subscribe

23. Podcasts Audio and video to download - radio programmes from the archives, lectures, language courses, interviews…

24. Television The BBC iPlayer is the best known service but most TV companies now offer downloads of many of their programmes.

25. Skype Free video phone calls over the Internet to other Skype users

26. Maps Google Maps, Google Directions and Google Earth

27. Open Courseware Top 50 university open courseware collections