1. © ARRL 2010

2. Your name, Call Position Email Phone (social networking sites, if any) LinkedIn Facebook

3. “Inside HQ”

4. Atlantic Division Leadership Director Bill Edgar, N3LLR Vice Director Tom Abernethy, W3TOM

5. This is not HQ: 100 people won’t fit!

8. First Stop: The Lobby Penny Harts N1NAG

9. Chief Executive Officer Regulatory, National and International Spectrum Management, Advocacy, Government and Public Relations Dave Sumner, K1ZZ

10. CEO’s Office Regulatory InformationDan Henderson, N1ND Member and FCC LiaisonFCC Rule Book Volunteer Counsel and Engineers Media & Public RelationsAllen Pitts, W1AGP PR Campaigns PR Committee PIO and PIC Liaison

11. Chief Development Officer Voluntary Contributions: Diamond Club Diamond Terrace Maxim Society Spectrum Defense Campaign Education and Technology Funding And more…. Mary M. Hobart, K1MMH

12. COO Responsible for: ARRL Lab Business Services (Advertising) Educational Services Membership and Volunteer Programs Publications Sales, Marketing and Membership Volunteer Exam Coordinator Web Content

14. The ARRL Lab

17. Line Impedance Stabilization Network

18. ARRL Lab Staff Ed Hare, W1RFI Manager Zack Lau, W1VT Technical Support Engineer

20. EmComm

21. Technical Courses

22. ARRL Instructor Support

23. Teachers Institutes

24. Education and Technology Program

25. ARISSDebra Johnson, K1DMJ Educational Services Manager

26. Public Service and Emergency Management Course for Radio Amateurs

29. Combined former Emcomm 2 and 3

30. Course Material Open to Members

31. FEMA Courses Required

32. SM Recommendation Required

34. Membership & Volunteer Programs Dave Patton, NN1N Manager Norm Fusaro, W3IZ Assistant Manager AH2U, 8Q7WQ, KC6KW, 8P9KW, VR2.WX3N, KJ9W/KH2, W9QA/6Y5, YV7/NT1N, OH2/NT1N

35. ARRL Awards:

37. Rules

38. Award Applications

39. Info on the DXCC BlogWe processed 8,000 DXCC applications in 2009 http://www.arrl.org/blog/ Bill Moore, NC1L

40. 32,000 Users 273 Million QSOs www.arrl.org/lotw/

45. The ARRL Outgoing QSL Service We received about 650,000 QSL Cards in 2009 Rose-Anne Lawrence, KB1DMW

46. MVP Department Field Support Mike Corey, W5MPC New EP&R Manager Steve Ewald, WV1X Field Support Staff Supervisor

47. Amateur Radio Emergency Service ARES Field Organization 9,000 + Volunteer Leaders SM, SEC, DEC, EC Support, Training, Organization Free Monthly ARES E-Newsletter

48. Relations with Served Agencies: The American Red Cross The Salvation Army FEMA NPSTC MARS REACT Skywarn And many others

50. ARRL Publications

51. ARRL Publications

54. 150 Books

55. 7 Electronic Newsletters ARRL Letter ARES E-Letter ARRL Contest Update Club News Instructor’s Newsletter Contact –Public Relations VEC News

56. Steve Ford, WB8IMY Publications Manager and author Joel Kleinman, N1BKE QST Managing Editor “Dr.” Joel Hallas, W1ZR Senior Technical Editor and author ARRL Publications

59. QST, NCJ, QEX

60. ARRL Publications

61. E-Newsletters

62. Wholesale Book Dealers

64. Marketing and Membership Excellence in serving members and customers is our Number One Priority

65. Marketing and Membership Questions about: Membership Circulation (QST, NCJ, QEX) Publications and Product Sales Order Fulfillment Customer Service

66. Marketing and Membership Amy Hurtado, KB1NXO Customer Service Manager Bob Inderbitzen, NQ1R Department Manager Diane Petrilli, KB1RNF Membership Manager

68. Volunteer Exam Coordinator (VEC) Maria Somma, AB1FM, VEC Manager

69. Volunteer Exam Coordinator (VEC) Questions: Where do I go to take the test? When will my license be issued? How do I renew my License? How do I get a Vanity Call Sign?

70. Volunteer Exam Coordinator (VEC) ARRL VEC Administers 72% of All Amateur Radio Exams 32,000 Volunteer Examiners Over 44,595 exam elements administered in 2009 6,359 Sessions in 2008

71. ARRL Information Technology Team Hugh Brower KB1NFI, Micah Murray W1MJM, Jon Bloom, KE3Z Manager

72. www.arrl.org

75. W1AW

76. W1AW Hiram Percy Maxim Memorial Station

77. W1AW Joe Carcia, NJ1Q, Station Manager and Bulletin Transmitters Audio Console

78. W1AW Operating Studios Open for Visitors and Guests

80. ARRL Washington DC Office Chief Technology Officer Brennan Price, N4QX Represents Amateur Radio with Federal and International Regulatory Agencies and Professional Associations

82. ARRL Warehouse

83. Building Management

84. CFO Staff / Accounting/HR

86. On behalf of all of us at ARRL, we thank you for your support.

87. Thank You © ARRL March 27 2010