18. Describes Does not Unions play an important role in ensuring workers’ pay is fair and equitable 64% 31% 5% Don’t Know Unions go too far in protecting workers who are incompetent or inefficient Describes Does not Don’t know 57% 36% 7% Source: USA Today labor “Workers Assess Conditions, Unions, Pay,” 1997
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21. Model of Member Participation Member Commitment (Attitudes) Union Environment (Culture, Leadership ) Member Participation (Behavior) Union Effectiveness