Remember Prodigy, CompuServe, and America Online - the Big 3 Networks that ruled the world before the World Wide Web?. At one time they could do no wrong -- but today, they are names from the distant past with only AOL still hanging on............. The same thing is happening to Career Builder, Hot Jobs and Monster. The following Hitwise graph is based on these original "Big 3" job boards showing the market deterioration. So where is the traffic going? - To job aggregators such as JobCentral, Simply Hired, and Juju.
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2008 Where Has All The Big Board Traffic Gone V2
1. Where Has All The
Big Board Traffic Gone???
Dec. 2008
Nancy Holland
Ray Schreyer
Director, Marketing &
Manager, Internet Recruiting, IBM
Business Development
Founder & Current President,
DirectEmployers Assn.
DirectEmployers Assn.
2. New Tools Help Examine a Marketplace….
Prior to 2008 only Panel Centric Tools
– Media Metrix, NetRatings
– Tools provided estimates
– Prone to “gaming” by vendors
New Tools like Hitwise provide view of user flow
– Monitored at ISP Level
– 10 million US Internet users monitored
– Able to define universes, run comparisons
– Able to aggregate site data together & compare
Hitwise provides a NEW VIEW of the Online Recruiting Marketplace
3. HitWise Competitive Intelligence
Partnerships with multiple ISPs and Opt-In
Panels to cost effectively monitor
more people as they visit more online
businesses – every day
25 million Internet users (10mm in the US)
– the largest sample monitored every day
1,000,000+ online businesses
170+ industry categories
Home, work and education usage
Methodology and data audited by
PricewaterhouseCoopers
4. How Hitwise Compares – 3 types of web monitoring
HITWISE Site Centric
Panel Centric
Network Centric
Monitors traffic to a specific
Panel of 10,000 – 2mm users
site
Information on top sites only
Extensive marketing &
Sample of 25mm users
technical performance
Primarily used for advertising worldwide (10mm in US)
information
decisions
Information on 1mm+ sites
No comparative data
Report monthly
Used for a range of customer
acquisition and retention Report daily, sometimes
programs such as search hourly
marketing, affiliate programs
and content development
√ Hitwise adds breadth, √ Hitwise adds context
Report Daily
depth and timeliness and perspective
5. November traffic to Employment & Training
websites reached 3 year high
Employment Traffic is up
40% in Nov 08
from previous 3 years
6. Online Commercial Job Board Industry at Crossroads
Employers are Challenged
– Price
– Customer Service
– Level / Quantity Candidates
7. Online Commercial Job Board Industry at Crossroads
Employers are Challenged
– Price
– Customer Service
– Level / Quantity Candidates
8. Online Commercial Job Board Industry at Crossroads
JobSeekers are Challenged
– Focus on “Selling” is turning off jobseekers
• Interstitial ads
• Marketing emails
• Offers to buy placement in search results
• Non-job related product & services offered
– Number & Type of Postings
• Less than 20-25% of Fortune 500 job postings are on “Big 3”
• Increase in “work from home” / “start business” postings
– Privacy Issues
• Online Resume Theft
• Lack of Trust with giving data to commercial enterprise
9. Online Commercial Job Board Industry at Crossroads
Major Flaw in Commercial Model
– Mining jobseeker data becomes too tempting for short term gain
– Little regulation of industry
– Goal is $$$$
Model is Shifting away from Major Commercial Boards
– Job Aggregators are growing dramatically
– Shift from “destination site” model to “long-tail” model
Insiders are Aware of Issues with Industry but Still Are Challenged
with Industry Myths Accepted by:
“Public Comments” of Wall Street analysts
Uninformed media
Uninformed hiring managers & non-recruiting HR
10. Online Recruiting Myths vs. Reality
Reality
Myths
Very few Employers know ROI
Employers track – know ROI
Online Ad buys made on Brand &
Online Ad Buys made on Performance
(Pressure)
The “Big 3” have 90% of the market The “Big 3” have 20% of market
They go to Google - Big Boards buy
Jobseekers go directly to the Big Boards
traffic and use aggregators to deliver
traffic
Many Employers Have No Idea
Big Boards are a wise investment
–Those that track see decrease in ROI
–Ads are cheap
–Millions of dollars may be wasted on
–Employers get excellent candidates needless spend
Employers need to be part of the
Employers still need to use them
“Long Tail of Job Postings”
10
11. The “Long-Tail” of Internet Recruiting Sites
“Big Job Boards”
Careerbuilder
Monster
National Labor
Exchange +
JobCentral Distribution
Visits
12. Hitwise Data on Visits to Employment Category
11/2008
Careerbuilder, HotJobs, Monster = 20.3% of employment traffic
12
15. Commercial Syndication Compliance Syndication
Member Career Sites
Member jobs are automatically
indexed by JobCentral daily
Jobs are available to State Workforce
Agencies on a daily basis
Member jobs are available
daily to partner sites
Partner & Alliance Sites
State Workforce Agencies
Local delivery of Federal
Contractor Job Listings
(FCJL) to
LVERs & DVOPs
through the One-Stop
Career Centers
…and hundreds more
15
17. So…… Where Has All the Big Board Traffic Gone??
“Board” traffic is still there on the
Internet….
But dispersed among 1000’s of
sites
New strategy
–Don’t just be on one single
“destination site”
–Be on the “long-tail” network of free
/ partner sites
18. Success in Online Recruiting….. 2009+
Employers must distribute jobs to the “long-tail”….
Employers must understand the source of their hires…..
– Simple drop down lists on ATS systems are unreliable
– DirectEmployers Assn. to deliver advanced tracking for members in Q1
2009
Employers must understand the Online Recruiting Marketplace
– Boards, Aggregators, Search Engines, Social Networks
– PPC, SEO, SEM, etc.
Employers must take control of their own strategy
– Outsource at your own peril……
DirectEmployers Assn. was created to address these challenges