HTC IT - Staff Augmentation Capability

1. HTC Staff Augmentation Services

6. Technology Competency A brief list of HTC’s technology skill portfolio is provided below: Microsoft BizTalk Server, Microsoft Commerce Server, Microsoft Exchange Server, Lotus Notes, Microsoft Message Queue Server, Microsoft Transaction Server/COM+, Microsoft Distributed Transaction Coordinator, Microsoft Certificate Server, JRun, WebLogic Application Servers / Middleware / EAI Unix, Solaris, HP-UX, IBM AIX, Linux, Windows Servers, Active Directory, LDAP, OS/309, Z/OS, MVS Operating Systems Oracle, SQL Server, DB2, DB2 UDB, PostgreSQL, Sybase, Informix Relational Databases Oracle Application Server, Oracle Designer, Oracle Forms, Oracle Reports Oracle Technologies .NET, Visual Basic .NET, ASP.NET, C#, Visual C++, ADO.NET, XSLT, SQL Server, BizTalk Server, IIS, SharePoint, Commerce Server Microsoft Technologies Java, EJB, JDO, JDBC, WSAD, WebSphere, WebLogic, JBoss, JBuilder, Struts Framework, Visual Age Java, Eclipse, Hibernate Java Technologies DB2, COBOL, CICS, IDMS, IMS DB/DC, JCL, ISPF, PL/I FOCUS, MQSeries, Panvalet, Endeavor, Librarian IBM Mainframe

7. Technology Competency Digitization, OCR, Data Conversion, Transaction Processing for financial services; Accounting, Receivables and Payables; Financial Analysis BPO SAP ECC 6.0 (technical, functional, combo) Oracle Applications and PeopleSoft, SAP ABAP, SAP Basis. ERP FileNet, OCR (Abby, PrimeOCR), HTC’s docuSTACK suite of imaging and data capture components Document Management & Imaging Windows networks, Unix Networks, Cisco Routers, VPN, DNS, DHCP, LAN, WAN, Firewalls, Gateways Networking & Security Test Director, WinRunner, LoadRunner, QTP, Test Partner, QARun, QA Load, QATest, SilkTest Testing Tools Rational Rose, Oracle Designer, MS Visio Design Tools Informatica, Business Objects, Cognos, Hyperion, Brio, Crystal Reports, MicroStrategy, SAP BW Data Warehousing

8. Available Resources for Deployment As on March, 2009 Oracle Applications 3-8 Years 35 Oracle ERP SAP ABAP, SAP BW , SAP Basis, SAP - FICO, SD, MM, PS, HR + Payroll, CRM. 3-10 Years 47 SAP Technical Documentation 3-8 Years 40 Technical Communicators UML, Rational Rose, MS Visio 4-10 years 16 Business Analyst Manual Testing, Automation Testing 2-7 Years 75 Testing Oracle, Forms, Reports, PL/SQL, Perl, Unix 2-8 Years 48 Client Server Cobol, CICS, PL/1,IMS DB/DC, VSAM,JCL,DB2 2-8 Years 245 Mainframe Java, JSP, Servlets, EJB, Struts, Hibernate, Spring, Weblogic, Websphere, Ajax 3-10 years 52 J2EE VB.NET, ASP.NET, Ajax, ADP.NET, SharePoint 3-10 years 112 Microsoft Skills Experience Level Resource Count Skill Group

9. Sourcing and Resource Fulfillment Process

16. Training Programs

21. “ HTC has provided Gale and the GOLD team with the highest caliber Architects and Software Engineers. I am very pleased with their understanding of the technology and the business domain issues. HTC technologists have designed a highly scalable architecture that will enable Thomson Gale to leapfrog the competition and achieve large growth of both revenue and usage.” Robert Joyce, VP:Online Delivery Systems Thomson Gale “ I have had several opportunities to work with HTC and I highly commend HTC for the level of service, flexibility and the timely support provided on different occasions. I certainly look forward to strengthening our strategic partnership in the days to come.” Jay Raymond, Regional VP Oracle Corporation Testimonials

22. “ I am very impressed by HTC team’s commitment to quality and delivery schedule. It has been pleasure working with your team – they are very responsive and have gone beyond the letter of the contract to help us in making this project a success. I will use HTC again on future IT projects and recommend HTC to others for its staff's technical skills, flexibility, project management processes and integrity, as well as the company’s commitment to 100% customer satisfaction.” Raymond Bankoski Director, Technology, Thomson Gale “ HTC … has been a factor in the success of product development at our site. We have been able to depend on the consultants that HTC placed here and they have become an important part of our project teams. Our continued success will be guaranteed with the partnership that our firms have come to enjoy." Hank Kibit Product Development Manager, AT&T “ All in all, HTC has exceeded my hopes and met or exceeded my standards regarding the quality of final product, and my standards are very high. They have also been a pleasure to work with, and are very accommodating to questions, suggestions, etc.” John R. Graham Duke University Testimonials

23. HR – Key Differentiators

24. Thank You World Headquarters 3270 West Big Beaver Road Troy, MI 48084, U.S.A Phone : 248.786.2500 Fax : 248.786.2515 Web : www.htcinc.com Global Delivery Center SDF II, Phase II MEPZ, Tambaram Chennai - 600 045 India Phone : +91 44 2262 3522 Fax : +91 44 2262 7713