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7 Steps
            to
Small Business Marketing
        Success



          Matthew Scott, M.S.
      Founder & Managing Director
       The Life’s Work Group, Inc.
WHEN: June 10 @ 2PM Central Standard Time
WHERE: http://webinars.ppa.org
       “CLICK TO REGISTER”
WHAT: Post-Meeting Q&A
This presentation is designed
for small business owners
How many of you in business still plan
on being in business 6-months from now?
{   }
You are in the marketing
business...



                           ---->>
... no matter what you sell.
Day in life of small
     business owner-
       Discussion
• kids off to school.
• fix the copy machine.
• run personal errand.
• check email
• make payroll
• ship stuff
Attention
Entrepreneur Illumination:


That which got you there
will not keep you there
Entrepreneur Reality


• being really good at something and starting
  a business is not a predictor of success.
• overlook sales & marketing.
Godfather of Marketing




                 guides our way...
Small Business Owner
        Pain:

• Overwhelmed w/stuff
• Marketing flavor of month
• Resistant to paid help--> complacency zone
What small business owners want
and need is a...
systematic

    &

affordable
marketing is...
marketing is getting people with a specific
 challenge to know, like, trust, and refer you.
buy
                                                  !



                                 rep
       like                               refer




                                    ea
              trus
know              t tr y




                                      t
Matthew   LIVES   here...
...and here.
and   WORKS   here...
Matthew   THINKS   here...
With people   FROM   here...
Matthew   LOVES   family...
and   the girl he had
a crush-on in 7th grade...
marries girl (23yrs)...
My   FRIENDS & I like to...
and...
CHALLENGE each other...
EAT & DRINK   my...
I have a   GLOBAL FOOTPRINT...
27 countries & counting...
Matthew drives this...
With my
dog “Surf”
and this
Matthew WORKED as...
His   OFFICE was   ...
Just Like his father...
Matthew   TRANSITIONS...
COMBAT BOOTS for...
Wing-tips...
AND then...
{ Sold for 16x Earnings }
Consulting




Coaching
7 Steps to Small
Business Marketing
     Success

                 are...
Focus




        1
Ideal Customer
Ideal Customer

• Start with i.d. is not your ideal customer
• Current customers & common
  characteristics.
• Competitors
• Picture
• Where are more people who look/act...?
Law of Customer Attraction




<                   >
My ideal customer is...
2
    Find & Communicate Difference
[er] Marketing
Features & Benefits
“There will always be someone who is willing
to go out of business faster than you!”
“What do you do?”
Talking Logo
The pattern for the Talking Logo is:

Step #1

Action Verb (I show, I coach, etc…)
! ! ! +
Target Market (divorced mothers,
GREEN landscapers, etc…)
! ! ! +
How to XXXX (solve a problem or
meet a need)
                              must be...
Related to your ideal customer market


                 &



          You can deliver!
Ideal Response is...



“How do you do that?”
Examples

• I teach small business how to double what
  they charge.
• I coach sales forces how to double their
  appointments using promotional products.
• I show home owners how to get the most
  from their thermostat.
Be Bold
                     &
                 Not Lame




  Talking Logo
Practical Exercise
Package & Process
                    3
men@pause



   http://www.svenskidrott.se/Downloads/8514/pics/Nike_logo.jpg
Customers Love Protocol




                          and...
Process
Step #2



www.marketingcoachseminar.com
Step #2




www.basecampcoach.com
4   Marketing

    Materials

      That

    Educate
?        ?
    rather...
{ Marketing Kit }
“Old-School”                  Marketing Kit
Tri-Fold- 1 document     Flexible/Personalized Doc.

Lame Mission Statement   “Our Difference Statement”

Your Words               Actual Customer Words

Customer Testimonials    Customer Case Studies

Features & Benefits       The Story

                         Customer Process
“jiba-jaba”
                         Outrageous Guarantee
Trash Can Ready           On-Line Ready
5
    Lead Generation
          Trio

    1. Advertising
    2. Referral System
    3. Public Relations
Hank’s Auto Repair Service
               Location near you:


Booger Holla      Amityville        Buck Tussle



    Call us! 1-866-Dill-Weed!
The sole purpose of small business advertising
should be....




                                        to...
... gain permission to communicate
and/or educate


                        Imagine...
... come here & give me permission to give
you complimentary and relevant information
What is Free & Valuable ?

~ The Secrets of Hiring a Roofing Contractor Without Getting Burned
~ The Legal Tax Cuts That Your Accountant May Not Even Know About
~ 101 Ways to Get More from ACT! Software
~ What Your Pediatrician May Not Be Telling You About Car Seats
~ 10 Surefire Methods to Help You ~ Evaluate Your Auto Mechanic’s Ethics
~ How to Buy Everything at 50% Off
~ How to Squeeze Every Drop of Value from Your Attorney
~ Professional Mover’s Secrets to Packing Your Household Possessions
  So Nothing Gets Damaged
~ 10 Must Know Health Tips for People Over 40
~ How to Be Sure You Pay the Absolute Lowest Health Insurance Premium
~ 10 Things You Must Know Before You Lease a Car
~ How to Create a Flood of New Business in 7 Simple Steps
Referral System

• make an expectation for doing business as
  part of your process. customer testimonial
  line on audio acrobat
• teach people what to say
• capture testimonials
Public Relations

• Most believable because someone else is
  saying...
• Media Pitch-They could give a “rip” about
  your business. They want a relevant story.
• P.R. releases direct to ideal customers.
• What are your clients reading?
6
    Automate
       &
    Dominate
Automate

• On-Line Shopping Cart
• Opt-in & Auto-Responder
• Ezine Newsletter
You only need a website if...
...want customers
You only need a blog if...
...want community
web presence
     vs.
  web site
Live by Marketing Calendar   7
Coach?
7 Steps
               to
   Small Business Marketing
           is
         h ?
           Success
        T n
       t io
W n an tat
  re se      Matthew Scott, M.S.

P
         Founder & Managing Director
          The Life’s Work Group, Inc.
mscott@lifesworkgroup.com

      PPAI PPT Presentation

Oh Captain, My Captain,

Please send me a copy of your PPT
Presentation on 7 Steps to Small Business
Marketing Success.

Thanks,

Donald Trump

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PPAI Atlantic City: 7 Steps Marketing to Small Business Marketing Success