The document discusses enterprise architecture (EA) and the need for speed and agility to stay competitive in a changing business environment. It proposes that the enterprise architecture should be a living and guiding model that reflects how the enterprise works. It describes the core enterprise processes and how strategic, governance, management, and enabling processes provide resources and platforms to support core operations. It advocates developing a conceptual enterprise service bus (CESB) to link and map business processes and help achieve integration across the enterprise. The deliverables of EA include a living document outlining business processes, the CESB, data architecture, prioritized IT projects, technical architecture, and application architecture.