ORISO White Paper on Why iGOvirtual English

1. Free yourself.
Why iGOvirtual?
An iGOvirtual™ white paper on
Cloud Computing and business
IT outsourcing services
Sponsored by Oriso Solutions inc.

2. An iGOvirtual™ white paper on
Cloud Computing
and business IT
outsourcing services
Why iGOvirtual?

3. Table of Contents
Section 1
› What is cloud computing? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
› Why should you use cloud computing? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
› A brief history of computers and networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
› You are already using cloud computing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Section 2
› Why should you use the iGOvirtual IT hosting service
based on Cloud Computing for your SMB? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
› IT Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
› Cost savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
› IT Power (Enterprise grade IT service) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
› IT Simplicity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
› Energy and the Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
› Adaptability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
› The Future of Computing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
› Notes about this White Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3

4. Cloud computing saves
us time, it allows us to
access information from
almost anywhere, and it
simplifies our lives greatly.
What is Cloud Computing? Why should you use Cloud Computing?
Cloud computing is something that is used everyday Because, in a parallel manner, everything else you use in your
by millions of people . Except most don’t know they are daily life is configured in that way; everything except for your computer,
using it . It saves us time, it allows us to access informa- your business’s IT infrastructure, and Ikea furniture .
tion from almost anywhere, and it simplifies our lives
Think of it this way . Let’s say you want to buy a car . Do you first go out and collect all
greatly, yet it is still a mysterious and esoteric concept
the individual components, bring them to your garage, and then hire a person to
to many people .
put it together in the hopes that everything somehow works out? No . That would
When you access your hotmail account, your gmail be silly and ineffective . Plus, who knows how skilled the person you hired to put the
account, Web-based CRMs like salesforce, google docs, car together really is? Unless you yourself are a skilled mechanic, you won’t know
and all the other applications that allow you to do stuff until you’re driving on the highway and your car begins to fall apart, or not, but it’s
on the web without downloading software, that’s what quite the risk to take whichever way you consider the problem .
a way to compute,
cloud computing really is;
When you buy a microwave oven, do you need to understand physics in order to
without the need for software on your
use it? No . You push a few buttons and your food gets warm, which is the way it
computer. All you need is access to the Web .
should be . Technology is here to make our lives better, easier, and more productive,
not the other way around .
Why settle for anything less when it comes to your business’s IT infrastructure?
4

5. You are already
A brief history of computers and networks using Cloud Computing
In the beginning there were relays. Rows upon rows of switches that when As mentioned previously, cloud computing is not
triggered by electric current, switched position; the birth of modern binary comput- something mysterious or an unproven technology .
ing . Computers in the ‘50s-‘60s were based on these mechanical switches and took up Most people already use some form of
entire floors . Think back to old movies when you see those wall cabinets with those cloud computing or another. We pulled some
spinning tapes and blinking lights, think to the original Star Trek episodes and the noise statistics from the The Pew Research Center . The Pew
the computer made when it was ‘working’ . Those were relays switching positions . Research Center is a nonpartisan “fact tank” that pro-
vides information on the issues, attitudes and trends
Then came transistors and the world shifted gears . Speed increased dramati-
shaping America and the world . It does not take posi-
cally and computers shrunk in size . Eventually they became small enough to fit in
tions on policy issues .
a typical home . Bill Gates is famous for saying way back when: “640k ought to be
enough for anyone” . It wasn’t .
Eventually these computers evolved. And so did networks . We went from
the old computer-to-computer networks, to computer-to-server-to-computer net-
works, BBS’s came into being, LAN’s, Wi-Fi networks, and now we’re at Cloud
Computing.
We’re at a point in time when bandwidth is so great, remote servers so big with
we no longer need to have anything on our
processors so fast that
computers except for an Internet browser. In our day and age, through
those Internet connected browsers, we can do anything, from setting our DVR with
our mobile phones, to keeping in touch with loves ones all over the world, to remotely
monitoring a patient in a hospital . That is the power of Cloud Computing .
5

6. 56% of Internet users
use webmail services
such as Hotmail, Gmail,
or Yahoo! Mail.
In summary, ≈69% of online users are using some form of cloud computing!
Below is a rundown of the share of Internet users Convenience and flexibility are the watchwords for those who engage in at least
who have done a select set of online activities that one of the cloud computing activities listed above:
involve storing data online or accessing applications
in cyberspace . › 51% of Internet users who have done a cloud computing activity say a major
reason they do this is that it is easy and convenient .
› 56% of Internet users use webmail services such
› 41% of cloud users say a major reason they use these applications is that they like
as Hotmail, Gmail, or Yahoo! Mail .
being able to access their data from whatever computer they are using .
› 34% store personal photos online .
› 39% cite the ease of sharing information as a major reason they use applications
› 29% use online applications such as Google in cyberspace or store data there .
Documents or Adobe Photoshop Express .
The “cloud computing” data comes from a survey of 2,251 adults between April 8,
› 7% store personal videos online .
2008 and May 11, 2008 . Some 1,553 respondents in the survey were Internet users
› 5% pay to store computer files online . and the margin of error is plus or minus 3 percentage points for results based on
› 5% back up their hard drives on an online site . Internet users .
Overall, 69% of online users have done at least one of
these six activities, with 40% of Internet users having
done at least two of them .
6

7. Why should you use
the iGOvirtual IT hosting
service based on Cloud
Computing for your SMB?
Because it’s the right thing to do for your business.
If that seems overly simplistic, think of the accoun- needs . From 10 to 1000 users, iGOvirtual can optimize the way you handle your
tants who thought the same thing when computers information technology by providing your business with options that were previously
first made their appearance in the early ‘60s . Think of only available to huge corporations . To make things simple, if you use the iGOvirtual
the business people who thought the same about cell IT outsourcing service, you will never have to worry about anything IT
phones when they came out . Think of the people who related ever again, and you’ll be benefit from Enterprise grade IT services .
thought the same thing when the Internet evolved
To quote Hugo Boutet, president and CEO of Oriso Solutions:
into a useable work tool . And now, every business, no
matter how small has a website, every employee works “Cloud Computing defines a new age in computing, a time when
on a computer and uses e-mail, and everybody has a people are not limited by one theory, one OS, one platform,
mobile phone . Cloud Computing is next . The earlier
limited software, or limited business models. To sum it up, Cloud
a company adopts this new way of com-
Computing is a underlying change in business technology that
puting, the better it will be for its perfor-
mance, peace of mind, and bottom line. will engender a fundamental shift in business thinking, a change
that will allow anyone with an Internet connection to access
Now, let’s get into the real world benefits of the iGOvir-
a worldwide cloud of potential that before was only available
tual IT hosting solution . But before we start, let’s define
to the types of companies that could afford building a global
what iGOvirtual is exactly .
computing infrastructure.”
iGOvirtual is a turnkey IT outsourcing
service based on Cloud Computing. It’s a The iGOvirtual™ core IT infrastructure outsourcing service gives small and medium
virtual IT department that takes care of all your IT sized businesses advantages that change the way the entire game is played.
7

8. As a business manager, in a very short time, it will become quite clear what your
IT Security
money is buying once you have outsourced your IT infrastructure with iGOvirtual .
Security is perhaps the number one concern Remember, IT security is simply one feature of our turnkey solution .
of businesses when contemplating outsourcing
So there you have it, businesses can focus their time, money and wor-
their IT .
ries on their core competency – whatever it is you do best, because your
Information security these days is becoming quite a outsourced IT infrastructure is in the hands of those whose core competencies include
scary proposition for most businesses . It is moving so information security management .
rapidly, it is often associated with bad publicity, it is
only understood by a small percentage of the popula- Cost savings
tion, and if not implemented correctly can put even
the largest corporation out of business . The media According to a new report from Info-Tech Research Group, businesses can achieve,
constantly covers breaking news stories about sites on average, cost savings of 27% by outsourcing their core IT infrastructure .
being hacked, credit card numbers being For research purposes Info-Tech defined outsourcing as any engagement where a
stolen and virus infections causing millions of third party has ownership over a deliverable . Info-Tech’s Impact Research Report “IT
dollars of damages . Outsourcing with Purpose” also documents that cost savings are correlated to the
percentage of IT budget being outsourced .
Most businesses know that IT security isn’t their core
competency . But neither is repairing their corporate Cost savings alone are not the primary motivator for outsourcing IT . “In a third of the
vehicles, nor cleaning office windows, so what happens organizations studied, increased IT efficiency was the key motivator for
in circumstances like these? We look for someone to outsourcing,” said Jeniffer Colasanti, Senior Research Consultant at the Info-Tech
outsource these services to . We find a mechanic or Research Group . “In these instances benefit drivers, like access to more expertise,
a window washer who is competent in these areas . repurposing of employees and the reduction of management overhead and internal
Whoever said: “Find the one thing you are good at and training, bring greater benefit to the business than cost savings alone .”
outsource the rest” was a very wise person .
Colasanti notes that in addition to reducing the cost of existing operations by 13 to
businesses no longer
Outsourcing means that 27 per cent and improving efficiency, IT
outsourcing can help small and
have the hassles or the costs of trying to fast-growing companies level the IT playing field with large enterprises,
hire security professionals, nor will businesses by providing similar advantages .
need to worry about whether their IT staff or anyone
Outsourcing IT with iGOvirtual also extends the life of your PCs since you
else who may have been handling their information
are using the processing power of our servers and not what’s inside your computers .
security management knows exactly what they are
Imagine not having to buy servers every 3 years to stay competitive, or PC’s every 2
doing . iGOvirtual has qualified customer-focused staff
years, imagine not having to install software, update software, or
to align security management with your business goals
configure software ever again!
and always puts your best interests at heart .
Imagine the time and money you could save on that alone .
You need not worry about training costs
either. iGOvirtual is qualified to provide you with The costs associated with information technology are high even though they no
ongoing support and is always up to date on the lat- longer have to be . It’s just something we’ve gotten used to over the years . Time
est security issues . We manage your security is often wasted on tasks that are less than profitable, to say the least . How many
on a 24 x 7 basis and provide your business with hundreds of hours per year are wasted in your corporation managing your network
an operations centre and incident response team to and infrastructure, re-installing and configuring software, updating and patching
ensure that incidents are handled with care, managed software, upgrading and registering software, validating codes, re-booting servers
from start to end with quality control exercised every and PC’s, and all the other IT tasks that we’ve grown accustomed to?
step of the way . We have extensive knowledge
of the security market, both locally and globally That’s what iGOvirtual™ is all about . We want you to be more profitable.
to keep you informed and make recommendations that We want you to have an infrastructure and a network free of worry and
help your business grow while enhancing security . maintenance.
8

9. the complexity of mastering it… Well, it’s a large mountain to climb . Thankfully you no
IT Power
longer have to climb mountains . That complicated time has truly passed . From now
(Enterprise grade IT service)
on, all you need for state-of-the-art business IT is iGOvirtual . Everything works,
When we say that iGOvirtual gives you power, we from everywhere, flawlessly, with but a simple click of the mouse.
mean it! It’s difficult to truly conceive what Enter- It is truly the way business IT was meant to be from the beginning: simple .
prise grade IT really implies without actually wit-
imagine turning on
nessing it first hand but Energy and the Environment
your computer and having access to
anything you want with a simple click of Using iGOvirtual is the greenest way to manage your business’s IT.
the mouse . When you think about it you realize something profound, the larger your business
the more energy your IT infrastructure consumes . When you outsource your IT infra-
One of the major advantages of iGOvirtual is an on- structure, you not only reduce your costs, but you reduce your energy usage by up
demand software feature . With iGOvirtual, you don’t to 90% in some cases .
need to purchase software, you don’t need
to register software, and you don’t need to update you reduce your IT
Also, since your PCs will last longer and perform better,
software, you simply select it from the on-demand menu impact on the environment and lower your carbon footprint, not
and use it whenever you need to, iGOvirtual takes care to mention that iGOvirtual can dispose of your aging computers and parts in the
of the rest . most environmentally responsible ways available .
The list of available and on-demand soft-
Adaptability
ware is extensive and ranges from the typical
Microsoft Office Suite all the way to hyper-specialized No longer are businesses forced to adapt to the limitations of their business’s IT
software like Maestro (for the construction industry) infrastructure . By outsourcing your IT infrastructure with iGOvirtual, your IT will
and Genius (for the manufacturing industry) . always adapt to your business needs .
If your business has any special needs, give our experts It is one of the pivotal advantages of the iGOvirtual hosting solution . Let’s say that
a call and they’ll design a custom virtual software IT is a suit worn by your business . When your business is young, the suit is small . As
package for you, no matter in what sector of activity you grow, or as your business needs change, you need to buy a new suit for your
you operate . corporate body to compensate for its growth . That is how tradition IT works . In this
example, comparatively, iGOvirtual would be a second skin that
constantly
Virtual Software: exactly like the real thing, minus
adapts to the changes of your corporate body. If you grow, iGOvirtual
the hassle .
grows along with you, if you streamline, iGOvirtual streamlines with you, if you need
to expand temporarily, iGOvirtual adapts .
IT Simplicity
Another aspect of iGOvirtual’s adaptability is its capacity to be accessed from
Updates, virus-scans, registrations, extra-RAM, what OS anywhere in the world. The information resources of your business are the
in what mutation, user access and permissions, clus- tools of your trade, that’s why you use them, they are also your protection; your IT
ters, kernels, bit-rates, firewalls, viruses that permutate, infrastructure protects your information . When you travel, when you visit a client,
spam to help you procreate, .dll library files, a faster bus when you’re at a café, or at the airport, you are only as safe as the networks you con-
and wires for miles, bad compatibility, no accessibil- nect with . You can login remotely to your business servers, but again, the risk is high,
ity, gigahertz, access ports, root-levels, on-line sports, and those types of remote connections are far from efficient or stable .
patches, versions, protocols, clock speed, need control,
octocore is beautiful: I can’t take it anymore… iGOvirtual permits you to work remotely from anywhere in the world, with full
access to your information, with total security, as long as you can connect to the
There are enough complicated IT terms out there Internet . With iGOvirtual, no matter where you are, youwill never have to
to rewrite lyrics to the entire ‘We didn’t start the fire’ worry about anything IT, or utter the words “The files are on my server at work”
song by Billy Joel . When you consider everything that is ever again .
related to IT and the impact it has on your business and
9

10. The current trends
clearly indicate a
global convergence
of technologies.
The Future of Computing
The current trends clearly indicate a global convergence of protected by the best security available in cyberspace,
technologies. Mobile phones can access PCs, PCs can access databases around accessible from anywhere in the world, and for a frac-
the planet, servers in all corners of the world can share workloads thanks to virtual- tion of the cost of ‘not’ outsourcing .
ization, all media is now connected by the Internet, real-time streams of information
True, a restructuring of tasks in the IT department will
are constantly pouring in and being used and analyzed, the technological conver-
be in order, but this is something to rejoice in and not
gence is already here . Cloud computing is simply the term used to categorize this
fear . By giving IT professionals more value-adding
phenomenon .
tasks instead of occupying their days with software
Across the globe, businesses are rapidly being made aware of the upgrades, router issues, computer crashes, anti-virus
advantages of cloud computing, thanks to conferences given by leaders updates, and hundreds of other reactive and time
in the industry and rapidly emerging white papers such as the one you are reading consuming tasks, the IT professionals can fully
now, but resistance to IT outsourcing is still relatively high, mostly concentrate on proactively using their
from lack of clear information on the subject, but also due to the irrational fear that skills to the benefit of their businesses. With
if a business decides to use cloud computing or IT hosting, their IT staff will lose their iGOvirtual, businesses instantly gain a fully-functional
jobs . That perception is false, arrived at erroneously mostly because of a simple fear state-of-the-art IT department, reduce their IT related
of change . It is well known that for fear of losing their employment, some IT network expenses, and can fully concentrate on their core-com-
managers refrain from recommending the outsourcing of their core IT infrastructure petencies knowing that everything related to their IT
as the most beneficial move for their businesses . infrastructure is in the hands of professionals whose
core-competency is IT infrastructure management;
Another detrimental and erroneous aspect is the perception that some type of a true win-win scenario for all involved.
re-training will be needed or that it will ‘hard’ or ‘different’ to use cloud computing .
The irony is that outsourcing your IT with iGOvirtual is completely That is where we now stand . All businesses, large,
transparent. That is one of the advantages of iGOvirtual cloud computing . The medium, or small, now have access to world-class Enter-
truth is that very little or no training at all is needed to take advantage prise grade IT of unprecedented usefulness, power and
of all the benefits that iGOvirtual brings to the table. Everything you simplicity . iGOvirtual is proud to usher in this new era
normally use, you still use, the same way as before, however, at ultimate efficiency of computing and to provide this homegrown service
levels, with no network problems, no computer crashes, no fear of missing a back-up, to businesses in Quebec and in Canada .
10

11. Notes
about this
White Paper
About The Pew Research Center.
The Pew Research Center is a nonpartisan “fact tank” that provides information on
the issues, attitudes and trends shaping America and the world . It does not take
positions on policy issues .
Security Information data
www .windowsecurity .com
About Info-Tech Research Group
With a paid membership of over 20,000 worldwide, Info-Tech Research Group
(www .infotech .com) is the global leader in providing tactical, practical Information
Technology research and analysis . It is one of North America’s fastest growing full-
service IT analyst firms .
11

12. Free yourself.
3580 Isabelle suite 200
Brossard, Quebec, Canada
J4Y 2R3
Phone: (450) 444-1544
Toll-free: 1-877-366-7476
Fax: (450) 444-1558
Email: info@igovirtual .com
Contact us now
Contact us for further details
Toll Free: 1-877-36-ORISO
www .igovirtual .com