The document discusses the 80/20 rule, also known as the Pareto principle, where 20% of causes create 80% of the effects. It gives examples of how this applies to sales, clothing wear, and interactions with strangers. When talking to strangers, 80% won't have a strong reaction either way, while 10% will love the interaction and 10% will strongly dislike it. The document advises not to let the reactions of the 10% discourage interactions, as fears of rejection are often unfounded and the negative reactions say more about the other person than about oneself.
15. And within that twenty percent, ten
will absolutely fall in love with us and
our ideas, and the other ten will act
like we've committed the gravest sin
even in looking at them.
26. But after a couple people started
yelling at me, it started to become kind
of funny.
27. Now, I'm not saying you should go out
and hassle people on the street just to
have a few laughs, but it is pretty
interesting how tightly wound up
people are.
28. And after the third or fourth person
started into their tirade, I didn't feel it
was me at all.
29. I KNEW they were yelling at me for
their own reasons.
30. After all, how could they possibly be
angry at me, when all I said was, "Hi is
Robert there?"
31. Think about this next time you're
thinking about interacting with
strangers.