The document discusses how the author had both enjoyable and unpleasant jobs in the past. They particularly enjoyed working at a movie theater in high school where they would sell popcorn, drinks, and candy to crowds of people before movies started. However, they disliked a job as a telemarketer where they had to memorize scripts and automatically dial people. The author argues that every person has valuable stories and perspectives to share, and that through opening people up in conversation one can gain a wealth of information and stories like mining for gold. They advocate using stories within conversations as an easy way to covertly slip ideas into others' minds.