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HOW TO BUILD AND SCALE A
TECHNOLOGY COMPANY
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Endeavor ScaleUp
March 12, 2019 Istanbul
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
@hakanerdogan
Predefined and Sequential Life:
Birth, School, University, Consultancy,
Corporate Career, ...
Life with Entrepreneurship:
Uncertain, ups and downs, stressfull,
enjoyable, passionate, roller-coaster ...
1981 2005 2007 2012 2014
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
A True Story
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Tech Company
OPERATION TECHNOLOGY
SCOTTY
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Dependency Layer of a Tech Company
INFRASTRUCTURE
SALES MARKETING FINANCE OPERATIONS …
ARCHITECTURE
DOMAIN
PRODUCT / SOFTWARE
TECH STACK
BUSINESS
UNITS
VALUE
PROP.
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Dynamics of a Tech Company
40% +
ENGINEERING
EMPLOYEE
PRODUCT
DRIVEN
AGILE
MINDSET
ENGINEERING
CULTURE
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Technical Debt & Cost of Delay
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
CTO
Technical
Lead
People
Manager
Strategy
&
Vision
Setter
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
3 Stages of a Fast Growing Startup
Early Stage
- Employee Type: Warriors
- Main Concern: Speed
- Looking for: Product-market-fit
- CTO main role: Tech Lead
- Lack of A players
- Lack of brand awareness
Scale Stage
- Employee Type: Professionals
- Main Concern: Quality
- Looking for: Exponantial Growth
- CTO main role: People Manager
- Requires Scale Experience
Late Stage
- Employee Type: Stabilizers
- Main Concern: Business Continuity
- Looking for: Agility
- CTO main role: Strategy & Vision Setter
- Relation & Communication Management
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Velocity & Total Cost of Ownership
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Engineering
https://twitter.com/hakanerdogan/status/994817032087638017?s=21
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Scalability & Timing
https://twitter.com/hakanerdogan/status/963486496551571462
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
The Term
Scalability is the capability of a system, network,
or process to handle a growing amount of work,
or its potential to be enlarged to accommodate
that growth.
Bondi, André B. (2000). Characteristics of scalability and their impact on performance.
Proceedings of the second international workshop on Software and performance –
WOSP '00. p. 195. ISBN 158113195X. doi:10.1145/350391.350432
https://en.wikipedia.org/wiki/Scalability
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
What About Growth ?
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
What About Bottlenecks ?
?
Database
CPU
RAM
DISK
GPU
Virtual Servers …
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
What About Concerns ?
Caching Indexing (e.g. elastic search)
Locking (concurrency)
Tx management
SQL & performance optimization
Partitioning, sharding, replication
High availability
DR & active-active DCLogging & monitoring
Backup management
…
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Re-writing
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Vertical vs Horizontal Scaling
Vertical
Horizontal
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
3 Main Components of Scalability
PRODUCT /
SOFTWARE
TEAM
INFRASTRUCTURE
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Infrastructure
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Product / Software - SDLC & CI-CD Pipeline
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
The Team: Sharp Knives in the Kitchen
“If the knives in the kitchen are sharp, all kinds of food can
be done easily with enjoy”
Hakan ERDOĞAN J
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Tech Stack
Engineering
Culture
Hiring
HTC Framework
HTC
Framework
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Hiring
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
https://twitter.com/hakanerdogan/status/829793382289510400
Hiring
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Over-Engineering ?
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Culture
https://twitter.com/hakanerdogan/status/1001680311858712576
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Goal
No SILOs PAIR SWAT
TRANSPARENT TRUSTABLE
SELF
ORGANIZED
COMMITTED
FREEDOM
UNDER
RESPONSIBILITY
TIMEBOX
KAIZEN
INSPECT &
ADAPT
SYSTEMATIC
"We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
Contact
@hakanerdogan
hakan@craftbase.io
/hakanerdogan
@craftbaseio
@ScottyTurkiye
https://craftbase.io
https://scotty.app
hakan@scotty.com.tr

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How to Build and Scale a Technology Company

  • 1. HOW TO BUILD AND SCALE A TECHNOLOGY COMPANY "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Endeavor ScaleUp March 12, 2019 Istanbul
  • 2. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." @hakanerdogan Predefined and Sequential Life: Birth, School, University, Consultancy, Corporate Career, ... Life with Entrepreneurship: Uncertain, ups and downs, stressfull, enjoyable, passionate, roller-coaster ... 1981 2005 2007 2012 2014
  • 3. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." A True Story
  • 4. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
  • 5. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Tech Company OPERATION TECHNOLOGY SCOTTY
  • 6. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Dependency Layer of a Tech Company INFRASTRUCTURE SALES MARKETING FINANCE OPERATIONS … ARCHITECTURE DOMAIN PRODUCT / SOFTWARE TECH STACK BUSINESS UNITS VALUE PROP.
  • 7. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Dynamics of a Tech Company 40% + ENGINEERING EMPLOYEE PRODUCT DRIVEN AGILE MINDSET ENGINEERING CULTURE
  • 8. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Technical Debt & Cost of Delay
  • 9. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." CTO Technical Lead People Manager Strategy & Vision Setter
  • 10. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." 3 Stages of a Fast Growing Startup Early Stage - Employee Type: Warriors - Main Concern: Speed - Looking for: Product-market-fit - CTO main role: Tech Lead - Lack of A players - Lack of brand awareness Scale Stage - Employee Type: Professionals - Main Concern: Quality - Looking for: Exponantial Growth - CTO main role: People Manager - Requires Scale Experience Late Stage - Employee Type: Stabilizers - Main Concern: Business Continuity - Looking for: Agility - CTO main role: Strategy & Vision Setter - Relation & Communication Management
  • 11. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Velocity & Total Cost of Ownership
  • 12. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Engineering https://twitter.com/hakanerdogan/status/994817032087638017?s=21
  • 13. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Scalability & Timing https://twitter.com/hakanerdogan/status/963486496551571462
  • 14. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." The Term Scalability is the capability of a system, network, or process to handle a growing amount of work, or its potential to be enlarged to accommodate that growth. Bondi, André B. (2000). Characteristics of scalability and their impact on performance. Proceedings of the second international workshop on Software and performance – WOSP '00. p. 195. ISBN 158113195X. doi:10.1145/350391.350432 https://en.wikipedia.org/wiki/Scalability
  • 15. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." What About Growth ?
  • 16. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." What About Bottlenecks ? ? Database CPU RAM DISK GPU Virtual Servers …
  • 17. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." What About Concerns ? Caching Indexing (e.g. elastic search) Locking (concurrency) Tx management SQL & performance optimization Partitioning, sharding, replication High availability DR & active-active DCLogging & monitoring Backup management …
  • 18. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Re-writing
  • 19. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Vertical vs Horizontal Scaling Vertical Horizontal
  • 20. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." 3 Main Components of Scalability PRODUCT / SOFTWARE TEAM INFRASTRUCTURE
  • 21. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Infrastructure
  • 22. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Product / Software - SDLC & CI-CD Pipeline
  • 23. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." The Team: Sharp Knives in the Kitchen “If the knives in the kitchen are sharp, all kinds of food can be done easily with enjoy” Hakan ERDOĞAN J
  • 24. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Tech Stack Engineering Culture Hiring HTC Framework HTC Framework
  • 25. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
  • 26. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Hiring
  • 27. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." https://twitter.com/hakanerdogan/status/829793382289510400 Hiring
  • 28. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Over-Engineering ?
  • 29. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right."
  • 30. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Culture https://twitter.com/hakanerdogan/status/1001680311858712576
  • 31. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Goal No SILOs PAIR SWAT TRANSPARENT TRUSTABLE SELF ORGANIZED COMMITTED FREEDOM UNDER RESPONSIBILITY TIMEBOX KAIZEN INSPECT & ADAPT SYSTEMATIC
  • 32. "We are motivated, disciplined, passionate crafters at Craftbase. We build the right things right." Contact @hakanerdogan hakan@craftbase.io /hakanerdogan @craftbaseio @ScottyTurkiye https://craftbase.io https://scotty.app hakan@scotty.com.tr