The document discusses the relationship between job satisfaction and job performance. It provides examples of different occupations having varying levels of satisfaction and performance. The main points are: 1) Job satisfaction is found to not be strongly related to job performance. 2) Organizations can help ensure employee performance through rules, procedures, rewards and punishments regardless of job satisfaction levels. 3) Job performance may influence job satisfaction if employees are fairly rewarded for good performance, reversing the expected relationship direction.

1. Does Job Satisfaction Affect
Job Performance ?
Fadhilah Hana Lestari – SP21576
18 April 2012

2. Definition
Job Satisfaction :
The collection of feelings and beliefs that people have
about their current job.
Job Performance :
A work performance that being shown by people in terms
of expected quantity and quality of their job.

3. Their satisfaction and Performance…
DOCTOR
 Satisfied
 Perform

4. Their satisfaction and Performance…
SALESMAN
 Satisfied
 Perform

5. Their satisfaction and Performance…
FIELD SUPERVISOR
 Satisfied
 Perform

6. Their satisfaction and Performance…
CUSTOMER SERVICE
 Satisfied
 Perform

7. Does job satisfaction affected
job performance ?

8. Does Job Satisfaction affected Job
Performance
Result :
• indicates that job
satisfaction strongly not
related to job performance

9. Organization always try to
ensure employee perform
well regardless whether
they like the jobs or not
Organizations use :
• Rules and Procedures
• Rewards and Punishments
Job Performance in Organization

10. Work attitude (job
satisfaction) affect work
behavior only when
employee’s attitude is
relevant to behavior in
question (job
performance)
Does Job Satisfaction affected Job
Performance

11. Job performance may
lead to job satisfaction if
employees are fairly
rewarded for a good
performance.
What is the relationship between Job
Satisfaction and Job Performance?

12. • Job satisfaction is not related to job
performance. Managers do not need to be
concerned about it.
• Organization can control job performance by
developing rules and procedures or giving
rewards and punishments
• The direction of relationship between job
satisfaction and performance may be
reversed.
Conclusion

13. Any Question ? 