BMG Capabilities Briefing 07-2014

Boyer Management Group
Workplace Solutions Made Simple℠

Copyright©2014 By Boyer Management Group. All Rights Reserved.
www.boyermanagment.com 2
Who Is Boyer Management Group?
 A best-practices consultancy begun in
1998.
 Our founders have an average of 32
years in Organizational Development
experience.
 We work with companies and
organizations who want to get
the very best out of their people
and with senior leaders who want
to increase their effectiveness.

Our Partial Client Family
Our goal is to build a consultative partnership with each of our clients which
in turn result in tangible business improvements.

Our Core Competencies
Strategic Planning
Talent Optimization,
Training & Coaching
Performance Management
Career Search Tools
& Education
Team Building & Alignment

The BMG Approach
• Proven Programs,
Methods &
Training
• Follow-up
& Milestone
Measurement
• Identify Specific .
. Strengths &
. Growth Areas
• Compare Current
Practices to Best
Practices
Gap
Analysis
Competency
Assessment
Implement
Solutions
Assure
Long-Term
Success
1 2
4 3

Talent Optimization, Training & Coaching
 According to national business bestselling author Jim
Collins, it is all about getting the right people
on the bus, and getting them into the right
seats on the bus.
 It means setting clear expectations and
developing a self-directed team using their
strengths to achieve top results.
 It is about effective teaching and coaching to
change behaviors and outcomes.
 The Bottom Line: we equip organizations to more effectively
attract, develop, focus, and retain talented people.

BMG Curriculum Examples
BMG has developed a vast training library covering more than 120 titles:
 Management & Supervision
 Leadership
 Sales & Sales Management
 Customer Service
 Call Center Management
 Team Building & Alignment
 Compliance & Sexual Harassment
 Soft Skills & Talent Development
 Career & Job Search Training

Our International Partner in Education
 Early in 2010 we forged a relationship with
McCann Associates, a division of Vantage Labs.
 McCann Associates serves three principal markets: higher education,
government and licensure & certification, and chose BMG as its
primary learning content partner to bolster its presence in the
corporate sector.
 Through Measured Success™, their
world-class assessment and online
learning platform, more than 150 million
assessments were processed last year.
 Graduate EmploymentPreparedness AssessmentSM and Job Search
Readiness AssessmentSM that measure people’s knowledge of the best
practices of effective career search. Our two job search textbooks are
now in their 6th editions!

Making Learning “Sticky”
“The only way that learning works is if it changes behavior. Anything
short of this is merely just an academic exercise.” - William P. Duffy
Discovery-Based
Learning℠
from
BMG
According to an AT&T survey conducted every
decade since the 1960’s, after 30 days from point
of learning, people retain:
 up to 10% of what they heard
 up to 10% of what they read
 up to 90% of what they applied and practiced
This is the basis for BMG’s Discovery-Based
Learning℠ approach, which is foundational
to all of our learning programs.

(This is the way everybody masters anything)
The Four Levels of Competence
Unconscious Incompetence
(I don’t know what I don’t know)
Conscious Incompetence
Unconscious Competence
(I execute without thinking)
Conscious Competence

Instrumented Learning Opportunities
 Instrumented learning increases the levels of engagement,
learning, retention, and the correct application of what is taught.
 Assessments to measure baseline knowledge, then follow with
training and measuring progress.
 B2B Sales Essentials℠
 B2C Sales Essentials℠
 Retail Sales Essentials℠
 Customer Service Essentials℠
 Unlocking the Power of My Team℠
 Leading Through People℠ I-II-III-IV
 We work with organizations who want to measure and assess critical
skills and competencies, then train to fill the gaps.

BMG offers some of the world’s finest instrumented learning
solutions and assessments.
Our Diagnostic Tools

Delivering Effective Training
BMG offers flexible delivery of learning to meet the needs of
today’s and tomorrow’s distributed global audience…
Live, Virtual
Classroom Training
via the Internet
Live, Facilitator-Led & In Person /
Classroom Training
Dynamic E-
Learning
Static E-
Learning
Same Time Different Time
SameDifferent
LocationLocation
On-demand

Talent Development Made Simple℠ Solutions
 Sales and Networking solutions to
address today’s corporate and
higher ed needs
 Online assessments measures
knowledge of current and
emerging channel sales best
practices.
 Targeted learning modules close
knowledge gaps and drive sales!
 Learn more at www.
boyermanagement.com

 BMG’s popular Leading Through
People℠ series offers a series of
topical modules customized to
client’s specific needs.
 Delivered onsite for all levels of
managers and leadership.
 BMG case study shows how one
start-up client trained 1,000
managers to became the market
leader, unseating well-financed
competitors - learn more at
www.boyermanagement.com

 We don’t sell workbooks…we co-develop
curriculum, brand it, and help our clients to
self-administer that curriculum.
 We license our content to our clients so
they can re-use and re-purpose it, making
it among the lowest cost-per-participant
learning available today.
 Our curriculum has been consistently
ranked best-in-class for more than a
decade as the most effective and cost-
efficient available today.
 See our catalog for already created content
at www.boyermanagement.com

 Executive coaching for all levels of the current and emerging
leaders in your organization.
 We begin each assignment a deep needs assessment to identify
need and growth areas and establish specific objectives.
 We’ll establish a coaching schedule to meet
organizational needs and communicate our progress.
 Learn what our coaching
clients said about their
rapid development at
www.boyermanagement.
com

Executive Coaching
 We start with diagnostics…
 Personal / professional background; with
an eye on career aspirations
 Optional: speak with employer (or mentors)
 Assessments – DiSC, LLQ, & others
 We analyze the results of the diagnostics
 Develop a unique plan for each person in our coaching program
 After initial meetings, adopt a schedule of meeting every 3-4
weeks (usually virtual meetings).
 Measure effectiveness of personal development plan
 Generally from employer or other third party

It is all about getting everyone pullingin the same direction…
People work best with people they like and trust.

“Seek first to understand, then to be understood.” Stephen M. Covey
Commun-
ications
Understanding
Trust

Team Building & Alignment Solutions
 One of our most requested
workshops.
 Half- and full-day workshops.
 Ideal for managers, leaders,
and supervisors of all levels.
 Builds trust and removes
communications barriers.
 Immediate results.
 All participants receive a set
of personalized DiSC® reports.
 Learn more at www.boyermanagement.com

Performance Management
“The role of the manager is to help his or her people find their
very best fit in the organization, so they can achieve their
optimum performance.” - Marcus Buckingham
Q: So why do so many organizations fail to
achieve or sustain successful and profitable
growth?
A: They may lack the specific programs and
approaches that foster self-directed
people who achieve consistently
excellent results.

 Disciplinary Action
 Conduct Code Breach
 Investigate Complaint
 Violation Resolution
 Terminate Employment
 Gap Analysis
 Counseling
 Correcting Behavior
 Performance Warning
 Perf. Improvement Plan
 Job Descriptions
 Goals & Objectives
 Setting Expectations
 Teaching New Skills
 Assigning Work
 Observing Performance
 Coaching & Feedback
 Motivational Climate
 Evaluations
 Solving Problems
A Holistic Performance Management Model
Establish
1
Master
2
3
Correct
4
Discipline
Equipping Zone
Correcting Zone

Performance Management Solutions
 Our Excel-based Employee
Performance Evaluation
template makes evaluations a
positive developmental
opportunity.
 Coaching and counseling are
an integral part of our
Leading Through People℠
workshops.
 Learn more at

Strategic Planning
According to McKinsey & Company:
 88% of companies practice formal
strategic planning as a critical discipline.
 Of these companies, fewer than 40%
of their executives are satisfied with
the effectiveness of their organization’s
strategic planning efforts.
BMG helps its clients bridge the gap between
their strategic planning efforts and accomplishing
their strategic planning goals and objectives.

Strategic Planning Made Simple℠
• Project Plan
Creation, Iteration
& Commissioning
• Follow-up &
Milestone
Measurement
• SWOT Methodology
to ID the Areas of
Prime Opportunity
• Align Participants
• Shared Vision
• Key Performance
Indicators
Align
the
Team
Perform
Iterative
Analysis
Develop
Shared
Solutions
Execute
the
Plan
1 2
4 3

Strategic Planning Made Simple℠ Solutions
 BMG will facilitate your offsite
strategic planning meeting
from start to finish.
 Engages the entire enterprise
to develop complete buy-in.
 All pre-work, presentations,
breakout sessions, project
plan creation, and follow-up
tools are provided.
 BMG case study shows how
one client added $300 Million
to its valuation - learn more at

Boyer Management Group:
Workplace Solutions Made Simple℠!

BMG Capabilities Briefing 07-2014

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