1. Hany elsayed elsayed mohamed awad
Mobile: 00971567219618
email: h_awd@yahoo.com
_____________________________________________________________
Objective:
I am seeking a challenging position within a well-established organization where I can develop and
enhance my personal skills and contribute at the same time to be an efficient member of the
organization.
PersonalInformation:
Date of Birth : 1/3/1985
Nationality : Egyptian
Status : Married
Religion : Muslim
Hold a Valid UAE Driving License : 1991639
Education:
B.A of Law ( Helwan university, 2007)
Work Experience:
 From Mar.2014 till present working as Public Relation Office (PRO) in leader Group
in ( leader healthcare FZCO ) AND ( LEADER MEDICAL SUPPLIES L.L.C)
JOB DESCIPTION :-
 Handling all the visas procedures In the free zone and MOL and making the Submission of correct
documentation to Dubai Silicone Oasis, the Ministry Of Labor and Immigration for visa
applications and other various services from the Government Agencies.
 Organize periodic renewal of Licenses/Chamber of Commerce/Lease
Agreement/Registration with various Government and Private Organizations (Leader
Healthcare Fzco & Leader Medical Supplies Trading LLC)
 Submission of correct documentation to obtain licenses and efficient collection of
Licenses to take place when completed
 Take, submit & collect all necessary documentation in order to organize all Employee
official paperwork
 Arrange medical tests, passport renewals, Visa and labor card process

2.  Represent the Company at locations such as the Police Station, Airport, Hotels,
Embassies, Ministries/Municipalities & other significant Departments & in accordance
with services such as mobile & landline phone services
(connections/disconnections/repairs), mail, electricity & Water departments
 Updating the cancellation of employee’s record at Immigration and arranging refund
of security deposits.
 Accompany the employee as they enter or exit the country.
 Arrange All the security Approvals in Army and All Gate passes for Army sites
 Reporting to the police with any issue with customers .
 Following up for any case for the company in the court .
 Arranging all the documents and helping the local lawyer in all court work
 From Dec.2012 till mar. 2014 working as Public Relation Office (PRO) in Jams Group
in (JAMS FZE IN Jebel Ali Free Zone) AND ( JAMS Contracting ) Dubai - U.A.E
- Handling all the visas procedures with ( MOL ) and (DNRD) AND JAFZA .
- Handles all the work with the immigration and all government departments
- Organize periodic renewal of Licenses
- Submission of correct documentation to the Ministry Of Labor for visa applications
- Submission of correct documentation to obtain licenses and efficient collection of Licenses to take place
when completed .
- Take, submit & collect all necessary documentation in order to organize all Employee official paperwork.
- Arrange medical tests, passports, memos, promotional draws and fine resolution.
- Represent the Company at locations such as the Police Station, Airport, Hotels, Embassies,
Ministries/Municipalities & other significant Departments & in accordance with services such as mobile &
landline phone services (connections/disconnections/repairs), mail, electricity
- Accompany the employee as they exit the country.
 From OCT/2011till NOV/2012 in Qatar Food Company “American Qatar” as a Call
Center Agent. ( DOHA – QATAR )
. Maintains call center database by entering information.
. Responsible for the inbound and outbound calls, determines requirements by working
with customers
. Answers inquiries and resolves problems by clarifying desired information; researching
and exploring answers and alternative solutions; implementing solutions; escalating
unresolved problems.
. Ensures all customers service expectations are met to the highest possible standard
. Ensures that all transactions are submitted in a timely and accurate manner
. Contribute ideas on ways to resolve problems to better serve the customer and/or

3. improve productivity
. Perform other related duties as assigned from time to time
 From JUL.2009 till OCT.2011 as LAWYER in Ellboudy Construction Co. in Legal
Department as a Lawyer . (Cairo – Egypt)
- Have good experience as lawyer and dealt with all types of law
- Dealt with different ships of cases ,and have experience to writes the notes for the cases
- Ability to can I write the contracts and shake any contract as per as the law
- Following The Legal Steps for the payment with any client for my company
- Makes calls, sends letters and records all form correspondence to the customers for
monitoring purposes.
- Ensures payments from customers are collected promptly and as due comes
- Makes and arranges collection schedules
- Open police reports and issue cases for any customer won’t pay his dept .
 From JUN.2007till JUL.2009 as a Customer Service & Sales Indoor in Nespersso Co .
(Cairo – Egypt) .fmcg company
- handling all details in the showroom as showroom manger .
- shake the Expiration date for all products and shake the appearance for all products in the shelves .
- shake the sales forecasting and stock level and inventory for the showroom and make the ordering.
- Handling any problem with any client face to face or by phone and find solution as per as the company
policy .
- Having good experience to deal with customers and to Handel the solution for the customers problems .
- Handle any Guest inquires, problems or complaints in a professional. Ensure they are resolved and
followed
- Maintaining good relationship with all guests.
- Maintaining good relationship with customers to can achieve the target as sales man .
- Following the Sales Representative for Their Up selling .
- Making orientation to benefit selling the property .
 From June.2006 till June .2007 (LEGAL) LAWYER in law office
 From July.2005 till May.2006 (Sales Department) Sales Representative in Magicon
Co. for tourism (Cairo-Egypt) during university study
 From July.2003 till may 2005 as Sales Outdoor in United International Company (Cairo-
Egypt) during univeristy study .

4. Languages:
Arabic: Speaking and Writing. (Mother language)
English: Speaking and Writing. (Excellent)
Skills and Training Courses:
 MS office; Word, excel, power point, access, net .it, window
 Recording for Police Report
 Service Excellence in“American Qatar” .
 Communication Skills in “American Qatar”.
 Leader ship management in “American Qatar”
 Food safety and personal hygiene in “American Qatar”
 English Coursefrom AUC.
 4 levels English Conversation.
 Technical SupportDiploma from Yet (Microsoft ).
*Referencesandcopies of degree and certificates are available upon request