6. ✓ LISTEN!
✓ Established voice and response platform
✓ The magic words (‘I’m sorry’ or ‘Thank you’)
✓ Discover unexpected opportunity
Pancake ingredients
Vent offline, make lemonade online
Friday, April 16, 2010
7. www.technorati.com
Email updates for your company
name and keywords
www.google.com/alerts
Email updates for your company
name and keywords
http://search.twitter.com
Search Twitter for what’s being
said about you
http://alerts.yahoo.com
Yahoo! alerts you of any occurrences
of defined terms and names
Friday, April 16, 2010
11. ✓ Strong relationships
✓ Trust
✓ Established online presence
✓ A library card (or Amazon account)
Stone Soup ingredients
Friday, April 16, 2010
12. www.polleverywhere.com
www.intensedebate.com
www.chipin.com
www.polldaddy.com
Friday, April 16, 2010
13. http://twitter.threadless.com
Vote on Tweets about Threadless
tees!
www.threadcakes.com
Bake cakes with Threadless shirt
www.threadless.com/quote2win designs, vote and WIN!!!
www.vimeo.com/threadless
Comment contests through Facebook
Weekly Community video update
video giveaways
and announcements
Friday, April 16, 2010
24. 1. Message 4. Plot
So my point is...
2. Conflict 3. Characters
Friday, April 16, 2010
25. www.intensedebate.com
Forum-like comment threads and user
profiles to follow!
www.scoutlabs.com
www.backtype.com Reputation management -
Follow and promote with collaborative elements
comments about YOU
www.convotrack.com
Sidebar to aggregate comments
on content from all over
Friday, April 16, 2010
26. www.twitalyzer.com
http://search.twitter.com What are your RT-ers influence and
Old school Twitter search footprints like?
and monitoring
http://bit.ly
Shorten your URLs and revel in the
handy built-in statistics!
Friday, April 16, 2010
28. Doggie bag
✓ Persona development
✓ Set up your tools
✓ Response strategy
✓ Identify your Heroes
+ Raving Fans
✓ 2 ways you can play
with your audience?
Friday, April 16, 2010
29. ✓ Online marketing is an
experimental blend
✓ Connect the offline
and online world
✓ Stir in the good with
the bad, it’s all gravy
Friday, April 16, 2010
31. Thanks for cooking with me!
Katie Laird
Schipul - The Web Marketing Company
www.schipul.com // www.tendenci.com
(281) 497.6567, ext 519
Katie details:
Personal brand: www.schipul.com/happykatie
Blog: www.happykatie.com
Twitter: www.twitter.com/happykatie
Flickr: www.flickr.com/happykatie
http://www.flickr.com/photos/66125582@N00/457743309/
Find these slides on Slideshare: www.slideshare.net/happykatie
Friday, April 16, 2010
32. • Slide 1:
• Heart Book: www.flickr.com/photos/mizzel/3661566009/
• Four Bowls: www.flickr.com/photos/10229241@N04/2210869771/
• Fire Chef: www.flickr.com/photos/liberato/2275622210/
• Slide 2:
• Chemistry Lab Wall: http://www.flickr.com/photos/odreiuqzide/3817113176/
• Slide 3:
• Cooking Table: http://www.flickr.com/photos/h_is_for_home/3588626853/sizes/l
• Knife and Fork: http://www.flickr.com/photos/79649916@N00/2140222017/
• Blue Pizza Oven: http://www.flickr.com/photos/smcgee/2223976433/in/set-72157617018994796/
• Woman with Soup: http://www.flickr.com/photos/79649916@N00/2140222017/
• Panda Pan: http://www.flickr.com/photos/49503124519@N01/2224102244/
• Shopping List: http://www.flickr.com/photos/h_is_for_home/2575745569
• Slide 4:
• Woman Eating Repeat: Page not found
• Girl with Candy Apple: http://www.flickr.com/photos/31686852@N00/491924792/
• Boy with Watermelon: http://www.flickr.com/photos/50635359@N00/121984304/
• Slide 5:
• Waiter Drinking Real Wine: http://www.flickr.com/photos/pedrosimoes7/169983321/sizes/l/
• Slide 6:
• Veselka Pancakes: http://www.flickr.com/photos/51035735481@N01/44199003/
• Maple Pancakes: http://www.flickr.com/photos/66576488@N00/3785678542/
• Slide 7:
• Mixing Bowl: http://www.flickr.com/photos/10229241@N04/3755834806/
• Ricotta Pancakes: http://www.flickr.com/photos/87955432@N00/282085602/
• Robots Pancakes: http://www.flickr.com/photos/71447254@N00/3307512768/
Friday, April 16, 2010