Chapter 1

•Télécharger en tant que PPT, PDF•

0 j'aime•258 vues

H

Formation Business

Chapter 1 Introduction to Technical Communication

Industrial Age ->Information Age ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Technical Communication is: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Elements of Effective Technical Document ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

In the event of a lawsuit, faulty writing is treated like any other faulty product.

All Shapes and Sizes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Lannon, John M. (2006). Technical Communication (10 th ed.). New York: Pearson Longman.

Contenu connexe

En vedette

Miranda kayla amber

Miranda kayla amber

Miranda kayla amber

Lessons Learned

Lessons Learned

Lessons Learned

Olivia summer aundrea

Olivia summer aundrea

Olivia summer aundrea

1 1 Y1 Executive Summary

1 1 Y1 Executive Summary

1 1 Y1 Executive Summary

Erin

Brandon william

Brandon william

Brandon william

Romeo And Juliet Josh Andy Dylan Brent

Romeo And Juliet Josh Andy Dylan Brent

Romeo And Juliet Josh Andy Dylan Brent

Alexandra,Jk Ayla,Eduardo

Alexandra,Jk Ayla,Eduardo

Alexandra,Jk Ayla,Eduardo

Nijee austin

1 1 Y1 Report Final

1 1 Y1 Report Final

1 1 Y1 Report Final

Nicole

En vedette (11)

Miranda kayla amber

Miranda kayla amber

Miranda kayla amber

Lessons Learned

Lessons Learned

Lessons Learned

Olivia summer aundrea

Olivia summer aundrea

Olivia summer aundrea

1 1 Y1 Executive Summary

1 1 Y1 Executive Summary

1 1 Y1 Executive Summary

Erin

Brandon william

Brandon william

Brandon william

Romeo And Juliet Josh Andy Dylan Brent

Romeo And Juliet Josh Andy Dylan Brent

Romeo And Juliet Josh Andy Dylan Brent

Alexandra,Jk Ayla,Eduardo

Alexandra,Jk Ayla,Eduardo

Alexandra,Jk Ayla,Eduardo

Nijee austin

1 1 Y1 Report Final

1 1 Y1 Report Final

1 1 Y1 Report Final

Nicole

Similaire à Chapter 1

Copyright © 2012 Pearson Education, Inc. 1 Chapter 1 Communicating in the Technical Workplace Copyright © 2012 Pearson Education, Inc. 2 Chapter Outline Developing a Workplace Writing Process Genres and the Technical Writing Process What Is Technical Communication? How Important Is Technical Communication? Copyright © 2012 Pearson Education, Inc. 3 Developing a Workplace Writing Process Technical Writing Is a Process That Includes the Following Stages: Stage 1: Planning and Researching Define the rhetorical situation State your purpose Research your subject Copyright © 2012 Pearson Education, Inc. Planning and Researching involves three activities: Define the rhetorical situation (The five W and How questions give you a sense of your rhetorical situation.) Four elements of the rhetorical situation: Subject – what is document about? What is the scope of the project? Purpose – what is the document trying to achieve? Why do the readers need it? What do they need to know? Readers – who are the readers? What are their needs and interests? What are they looking for? Context of Use – where and when will the document be used? What constraints are there? 2. State your purpose – what you want to do and what you want your document to achieve Purpose statement will help guide decisions about document, focus writing. Try to express exactly what you want your document to achieve using action verbs. Research your subject – gather information from a variety of sources Information management is key 4 Copyright © 2012 Pearson Education, Inc. 5 Developing a Workplace Writing Process (cont.) Technical Writing Is a Process That Includes the Following Stages (cont.): Stage 2: Organizing and drafting the content Stage 3: Improving the style Plain style and persuasive style Copyright © 2012 Pearson Education, Inc. Organizing and drafting Organizing the content – use common genres Drafting the content – include facts, data, reasoning, and examples Improving the style Plain style – stresses clarity and accuracy Persuasive style – aims to motivate readers by appealing to their values and emotions Similes and analogies add a visual quality to work Metaphors change readers perspective Changes in tone and pace add energy and color Most workplace texts are written in plain style. Goal should always be clear and concrete writing. 6 Developing a Workplace Writing Process (cont.) Technical Writing Is a Process That Includes the Following Stages (cont.): Stage 4: Designing the Document Stage 5: Revising and Editing Level 1: Revising Level 2: Substantive editing Level 3: Copyediting Level 4: Proofreading Copyright © 2012 Pearson Education, Inc. Designing the document – only takes minutes with a computer Readers expect good design Readers are “raiders” for information. Readers want effective graphics and layout to make information more accessible, interesting, and attractive. Design shoul.

Copyright © 2012 Pearson Education, Inc..docx

Copyright © 2012 Pearson Education, Inc..docx

Copyright © 2012 Pearson Education, Inc..docx

Dhir....technical communicatio

Dhir....technical communicatio

Dhir....technical communicatio

Session 3 - Principles of Business Administration

Session 3 - Principles of Business Administration

Session 3 - Principles of Business Administration

Basic Document Design-222.pptx

Basic Document Design-222.pptx

Basic Document Design-222.pptx

ch19.ppt

Technical writing report

Technical writing report

Technical writing report

John Phol Belen

BA Session 4 unit 02 nov 16

BA Session 4 unit 02 nov 16

BA Session 4 unit 02 nov 16

Technical communication

Technical communication

Technical communication

Chapter 1: Introduction to Technical Communications

Chapter 1: Introduction to Technical Communications

Chapter 1: Introduction to Technical Communications

Intro to Technical-Writing-Powerpoint-ppt

Intro to Technical-Writing-Powerpoint-ppt

Intro to Technical-Writing-Powerpoint-ppt

cooking

Technical writing

Technical writing

Technical writing

JOBERT DOMINGUEZ RONABIO

E-content on Techni_Writing.pdf

E-content on Techni_Writing.pdf

E-content on Techni_Writing.pdf

PAF-KIET-LEC1b.ppt

PAF-KIET-LEC1b.ppt

PAF-KIET-LEC1b.ppt

Articulation

Computer aided technical communication

Computer aided technical communication

Computer aided technical communication

Computer aided technical communication

Computer aided technical communication

Computer aided technical communication

Mb0039–Business Communication

Mb0039–Business Communication

Mb0039–Business Communication

Knowledge Management Chapter 1

Knowledge Management Chapter 1

Knowledge Management Chapter 1

five best practices for technical writing

five best practices for technical writing

five best practices for technical writing

Similaire à Chapter 1 (20)

Copyright © 2012 Pearson Education, Inc..docx

Copyright © 2012 Pearson Education, Inc..docx

Copyright © 2012 Pearson Education, Inc..docx

Dhir....technical communicatio

Dhir....technical communicatio

Dhir....technical communicatio

Session 3 - Principles of Business Administration

Session 3 - Principles of Business Administration

Session 3 - Principles of Business Administration

Basic Document Design-222.pptx

Basic Document Design-222.pptx

Basic Document Design-222.pptx

ch19.ppt

Technical writing report

Technical writing report

Technical writing report

BA Session 4 unit 02 nov 16

BA Session 4 unit 02 nov 16

BA Session 4 unit 02 nov 16

Technical communication

Technical communication

Technical communication

Chapter 1: Introduction to Technical Communications

Chapter 1: Introduction to Technical Communications

Chapter 1: Introduction to Technical Communications

Intro to Technical-Writing-Powerpoint-ppt

Intro to Technical-Writing-Powerpoint-ppt

Intro to Technical-Writing-Powerpoint-ppt

cooking

Technical writing

Technical writing

Technical writing

E-content on Techni_Writing.pdf

E-content on Techni_Writing.pdf

E-content on Techni_Writing.pdf

PAF-KIET-LEC1b.ppt

PAF-KIET-LEC1b.ppt

PAF-KIET-LEC1b.ppt

Articulation

Computer aided technical communication

Computer aided technical communication

Computer aided technical communication

Computer aided technical communication

Computer aided technical communication

Computer aided technical communication

Mb0039–Business Communication

Mb0039–Business Communication

Mb0039–Business Communication

Knowledge Management Chapter 1

Knowledge Management Chapter 1

Knowledge Management Chapter 1

five best practices for technical writing

five best practices for technical writing

five best practices for technical writing

Plus de hargraves

Davis leah

Amanda brandi

Arturo, myriam, sharon

Arturo, myriam, sharon

Arturo, myriam, sharon

Misaki, casey, tyler

Misaki, casey, tyler

Misaki, casey, tyler

Abby alicia walker

Abby alicia walker

Abby alicia walker

Handout Evidence From Our School Final

Handout Evidence From Our School Final

Handout Evidence From Our School Final

1 1 Ec Si Agenda

1 1 Ec Si Agenda

1 1 Ec Si Agenda

1 1 Y2 Report Final

1 1 Y2 Report Final

1 1 Y2 Report Final

1 1 Y2 Exec Summ

1 1 Y2 Exec Summ

1 1 Y2 Exec Summ

One One Qual

Necc Research Paper

Necc Research Paper

Necc Research Paper

1 1 Rationale

Powerpoint Brittany And Dana

Powerpoint Brittany And Dana

Powerpoint Brittany And Dana

Romeo And Juliet

Romeo And Juliet

Romeo And Juliet

Jessica, Irene, Sarah

Jessica, Irene, Sarah

Jessica, Irene, Sarah

Plus de hargraves (15)

Davis leah

Amanda brandi

Arturo, myriam, sharon

Arturo, myriam, sharon

Arturo, myriam, sharon

Misaki, casey, tyler

Misaki, casey, tyler

Misaki, casey, tyler

Abby alicia walker

Abby alicia walker

Abby alicia walker

Handout Evidence From Our School Final

Handout Evidence From Our School Final

Handout Evidence From Our School Final

1 1 Ec Si Agenda

1 1 Ec Si Agenda

1 1 Ec Si Agenda

1 1 Y2 Report Final

1 1 Y2 Report Final

1 1 Y2 Report Final

1 1 Y2 Exec Summ

1 1 Y2 Exec Summ

1 1 Y2 Exec Summ

One One Qual

Necc Research Paper

Necc Research Paper

Necc Research Paper

1 1 Rationale

Powerpoint Brittany And Dana

Powerpoint Brittany And Dana

Powerpoint Brittany And Dana

Romeo And Juliet

Romeo And Juliet

Romeo And Juliet

Jessica, Irene, Sarah

Jessica, Irene, Sarah

Jessica, Irene, Sarah

Dernier

This PowerPoint helps students to consider the concept of infinity.

This PowerPoint helps students to consider the concept of infinity.

This PowerPoint helps students to consider the concept of infinity.

christianmathematics

Towards a code of practice for AI in AT.pptx

Towards a code of practice for AI in AT.pptx

Towards a code of practice for AI in AT.pptx

Accessible Digital Futures project (20/03/2024)

Accessible Digital Futures project (20/03/2024)

Accessible Digital Futures project (20/03/2024)

2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx

2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx

2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx

MaritesTamaniVerdade

Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...

Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...

Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...

Spellings Wk 3 English CAPS CARES Please Practise

Spellings Wk 3 English CAPS CARES Please Practise

Spellings Wk 3 English CAPS CARES Please Practise

Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...

Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...

Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...

pradhanghanshyam7136

How to Give a Domain for a Field in Odoo 17

How to Give a Domain for a Field in Odoo 17

How to Give a Domain for a Field in Odoo 17

Wizards are very useful for creating a good user experience. In all businesses, interactive sessions are most beneficial. To improve the user experience, wizards in Odoo provide an interactive session. For creating wizards, we can use transient models or abstract models. This gives features of a model class except the data storing. Transient and abstract models have permanent database persistence. For them, database tables are made, and the records in such tables are kept until they are specifically erased.

How to Create and Manage Wizard in Odoo 17

How to Create and Manage Wizard in Odoo 17

How to Create and Manage Wizard in Odoo 17

Mehran University Newsletter Vol-X, Issue-I, 2024

Mehran University Newsletter Vol-X, Issue-I, 2024

Mehran University Newsletter Vol-X, Issue-I, 2024

Mehran University of Engineering & Technology, Jamshoro

HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx

HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx

HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx

80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...

80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...

80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...

Nguyen Thanh Tu Collection

HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx

HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx

HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx

How to setup Pycharm environment for Odoo 17.pptx

How to setup Pycharm environment for Odoo 17.pptx

How to setup Pycharm environment for Odoo 17.pptx

On National Teacher Day, meet the 2024-25 Kenan Fellows

On National Teacher Day, meet the 2024-25 Kenan Fellows

On National Teacher Day, meet the 2024-25 Kenan Fellows

Graduate Outcomes Presentation Slides - English

Graduate Outcomes Presentation Slides - English

Graduate Outcomes Presentation Slides - English

Food safety_Challenges food safety laboratories_.pdf

Food safety_Challenges food safety laboratories_.pdf

Food safety_Challenges food safety laboratories_.pdf

Python Notes for mca i year students osmania university.docx

Python Notes for mca i year students osmania university.docx

Python Notes for mca i year students osmania university.docx

Ramakrishna Reddy Bijjam

FSB Advising Checklist - Orientation 2024

FSB Advising Checklist - Orientation 2024

FSB Advising Checklist - Orientation 2024

Elizabeth Walsh

Micro-Scholarship, What it is, How can it help me.pdf

Micro-Scholarship, What it is, How can it help me.pdf

Micro-Scholarship, What it is, How can it help me.pdf

Dernier (20)

This PowerPoint helps students to consider the concept of infinity.

This PowerPoint helps students to consider the concept of infinity.

This PowerPoint helps students to consider the concept of infinity.

Towards a code of practice for AI in AT.pptx

Towards a code of practice for AI in AT.pptx

Towards a code of practice for AI in AT.pptx

Accessible Digital Futures project (20/03/2024)

Accessible Digital Futures project (20/03/2024)

Accessible Digital Futures project (20/03/2024)

2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx

2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx

2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx

Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...

Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...

Sensory_Experience_and_Emotional_Resonance_in_Gabriel_Okaras_The_Piano_and_Th...

Spellings Wk 3 English CAPS CARES Please Practise

Spellings Wk 3 English CAPS CARES Please Practise

Spellings Wk 3 English CAPS CARES Please Practise

Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...

Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...

Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...

How to Give a Domain for a Field in Odoo 17

How to Give a Domain for a Field in Odoo 17

How to Give a Domain for a Field in Odoo 17

How to Create and Manage Wizard in Odoo 17

How to Create and Manage Wizard in Odoo 17

How to Create and Manage Wizard in Odoo 17

Mehran University Newsletter Vol-X, Issue-I, 2024

Mehran University Newsletter Vol-X, Issue-I, 2024

Mehran University Newsletter Vol-X, Issue-I, 2024

HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx

HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx

HMCS Max Bernays Pre-Deployment Brief (May 2024).pptx

80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...

80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...

80 ĐỀ THI THỬ TUYỂN SINH TIẾNG ANH VÀO 10 SỞ GD – ĐT THÀNH PHỐ HỒ CHÍ MINH NĂ...

HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx

HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx

HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx

How to setup Pycharm environment for Odoo 17.pptx

How to setup Pycharm environment for Odoo 17.pptx

How to setup Pycharm environment for Odoo 17.pptx

On National Teacher Day, meet the 2024-25 Kenan Fellows

On National Teacher Day, meet the 2024-25 Kenan Fellows

On National Teacher Day, meet the 2024-25 Kenan Fellows

Graduate Outcomes Presentation Slides - English

Graduate Outcomes Presentation Slides - English

Graduate Outcomes Presentation Slides - English

Food safety_Challenges food safety laboratories_.pdf

Food safety_Challenges food safety laboratories_.pdf

Food safety_Challenges food safety laboratories_.pdf

Python Notes for mca i year students osmania university.docx

Python Notes for mca i year students osmania university.docx

Python Notes for mca i year students osmania university.docx

FSB Advising Checklist - Orientation 2024

FSB Advising Checklist - Orientation 2024

FSB Advising Checklist - Orientation 2024

Micro-Scholarship, What it is, How can it help me.pdf

Micro-Scholarship, What it is, How can it help me.pdf

Micro-Scholarship, What it is, How can it help me.pdf

Chapter 1

1. Chapter 1 Introduction to Technical Communication

2.

3.

4.

5. In the event of a lawsuit, faulty writing is treated like any other faulty product.

6.

7. Lannon, John M. (2006). Technical Communication (10 th ed.). New York: Pearson Longman.