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Web 2.0, Social Media
 & Digital Marketing
     What, Why, How, When?




        Harshil Karia
A Little Bit About Me
            I Like                               Be‘Foxy’ By




!quot;#$$%&$'
            !quot;#$%&'()*&                       !quot;#$%"'(quot;)*%quot;

 Im not really much older than you and i’d like to learn a lot as well!
WHAT IS WEB 2.0?
LETS TALK




            HOW IS SOCIAL MEDIA RELEVANT TO WEB 2.0
CHANGE                       CONSUMERS
            MEDIA SCENARIO               USAGE & ATTITUDE
Emphasizing tools and platforms that
enable the user to Tag, Blog, Comment,                    The more explicit synonym of quot;Participatory Webquot;
Modify, Augment, Rank, etc.
Sure you’ve seen this many times - Lets really figure it out!
Here’s What i Do   Everyday
Browser is the OS.
       Technology is Collaborative.
   Users are sharing everything they do.
          Surfing is social surfing.
The evolved users have multiple online lives.
   Online & offline lives vary for many.
Nokia - N82, Video Films
                                       Myntra

All consumers are talking about brands on Social Media in any case - generating content




                  Real Activ, Depot, DeskAway
       (Google, Facebook, and Apple - all have unofficial
                        ‘Official’ Blogs)
Fragmented communities coming together - more sharing. Change in sociology
Cross Border   Collaboration
This is what we have established
        SO NOW WHAT?
Lets look at
The Indian Consumer WRT Social Media
We Have

About 25 Million ‘Daily’ Users according to Juxt
Consult

Anywhere between 42 - 49 Million people who
have used the Internet at least once

81% ‘interact’ on Social Media - still no real clues
as to how much of that interaction is broken
down into ‘creating’, ‘catalyzing’, and passively
observing.
India’s Creation Quotient is low

  Passive
  Still Social
  Opportunity for brands to create
 compelling content and provide easy
           sharing avenues
(Some of them are doing that)




                           Juxt Consult Report
Zapak & C2W Virals
         What do you make of them?


http://www.youtube.com/watch?v=p3TS3wUWk40
http://www.youtube.com/watch?v=f0Y4FHTTHDU
http://www.youtube.com/watch?v=6h3G-lMZxjo


Few more International
       Virals
  Posted on YouTube by someone calling himself Park
  Ridge-47, this attack ad changed the rules of political
     engagement in Election 2008. The video mashes
together a classic 1984 Apple ad with recent footage of
Hillary Clinton giving a speech. Clinton is portrayed as a
    Big Brother character and Democratic voters as
zombie-like followers. The tag line touts Barack Obama
 as an alternative to Clinton. Park Ridge-47 turned out
 to be an employee of an online communications firm
http://www.youtube.com/watch?v=nEqwKNNQBwc
Daft Punk Viral
http://www.youtube.com/watch?v=K2cYWfq--Nw
If brands are willing
 to be in social media
for the long term, lasting properties can
be built. Consumers like to see ads - they
 want the brand to talk ‘with’ them, not
               talk TO them
   Build your start - up’s social media real
     estate everyday (SMS Gupshup?)
Branding becomes
       entertainment
               BMW Films

http://www.youtube.com/watch?v=e3R9IpAQ6xo
ROADIES SOCIAL MEDIA
  From Presence to Engagement to Evangilism

Community      Profile Skins      Battleground
 (1.67 L)
Branding Through Stages
Social Media
 is affecting search as well
Same Story At Google




Social Media Makes Brands More
   Searchable, More Human -
 Piggybanking on the success of
   properties that host them
Social Media
Internationally
                  Scanning Your Brand Across
                         Social Media
                   “What are people saying,
                      feeling, thinking?”

                 Understanding top influencers

                 Scoring and tracking attributes,
                words or phrases associated with
                            a brand

                  Watching competitive brands
                 and using a comparative graph
                     to track share of voice


        Dell is using this to speak with customers,
        tweak the product and change its image
Social Media as the next big
     thing in India?
     http://www.gauravonomics.com/blog/next-big-thing-social-media-outsourcing-smo/

http://www.gauravonomics.com/blog/next-big-thing-social-media-outsourcing-smo-part-2-of-2/
AS WE PROGRESS
  Mobile will be the epicenter of Social
                  Media

Today Social Media on Mobile is through
Mobile Communities - Less 2.0 because of
             logical reasons
SMS                    Bluetooth



   Bangalore Royal Challengers



  Till Bluetooth is replaced by a more
robust and ubiquitous delivery channel
GPS and Network Based Possibilities
 (combine that with touch, feel etc.)
India Media
             Forecasts

 We are still a TV Mad country – be very aware of that,
make your product for the international market with high
     scope for localization – SlideShare, Deskaway
http://www.foxymoron.org
http://www.theconstantobserver.blogspot.com
      http://www.twitter.com/harshilkaria


           Thank You
           harshil@foxymoron.org

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Web 2.0, Social Media & Digital Marketing

  • 1. Web 2.0, Social Media & Digital Marketing What, Why, How, When? Harshil Karia
  • 2. A Little Bit About Me I Like Be‘Foxy’ By !quot;#$$%&$' !quot;#$%&'()*& !quot;#$%"'(quot;)*%quot; Im not really much older than you and i’d like to learn a lot as well!
  • 3. WHAT IS WEB 2.0? LETS TALK HOW IS SOCIAL MEDIA RELEVANT TO WEB 2.0 CHANGE CONSUMERS MEDIA SCENARIO USAGE & ATTITUDE
  • 4. Emphasizing tools and platforms that enable the user to Tag, Blog, Comment, The more explicit synonym of quot;Participatory Webquot; Modify, Augment, Rank, etc. Sure you’ve seen this many times - Lets really figure it out!
  • 5. Here’s What i Do Everyday
  • 6. Browser is the OS. Technology is Collaborative. Users are sharing everything they do. Surfing is social surfing. The evolved users have multiple online lives. Online & offline lives vary for many.
  • 7. Nokia - N82, Video Films Myntra All consumers are talking about brands on Social Media in any case - generating content Real Activ, Depot, DeskAway (Google, Facebook, and Apple - all have unofficial ‘Official’ Blogs)
  • 8.
  • 9. Fragmented communities coming together - more sharing. Change in sociology
  • 10. Cross Border Collaboration
  • 11. This is what we have established SO NOW WHAT?
  • 12. Lets look at The Indian Consumer WRT Social Media
  • 13. We Have About 25 Million ‘Daily’ Users according to Juxt Consult Anywhere between 42 - 49 Million people who have used the Internet at least once 81% ‘interact’ on Social Media - still no real clues as to how much of that interaction is broken down into ‘creating’, ‘catalyzing’, and passively observing.
  • 14. India’s Creation Quotient is low Passive Still Social Opportunity for brands to create compelling content and provide easy sharing avenues (Some of them are doing that) Juxt Consult Report
  • 15. Zapak & C2W Virals What do you make of them? http://www.youtube.com/watch?v=p3TS3wUWk40 http://www.youtube.com/watch?v=f0Y4FHTTHDU
  • 16. http://www.youtube.com/watch?v=6h3G-lMZxjo Few more International Virals Posted on YouTube by someone calling himself Park Ridge-47, this attack ad changed the rules of political engagement in Election 2008. The video mashes together a classic 1984 Apple ad with recent footage of Hillary Clinton giving a speech. Clinton is portrayed as a Big Brother character and Democratic voters as zombie-like followers. The tag line touts Barack Obama as an alternative to Clinton. Park Ridge-47 turned out to be an employee of an online communications firm
  • 19. If brands are willing to be in social media for the long term, lasting properties can be built. Consumers like to see ads - they want the brand to talk ‘with’ them, not talk TO them Build your start - up’s social media real estate everyday (SMS Gupshup?)
  • 20. Branding becomes entertainment BMW Films http://www.youtube.com/watch?v=e3R9IpAQ6xo
  • 21. ROADIES SOCIAL MEDIA From Presence to Engagement to Evangilism Community Profile Skins Battleground (1.67 L)
  • 23. Social Media is affecting search as well
  • 24.
  • 25. Same Story At Google Social Media Makes Brands More Searchable, More Human - Piggybanking on the success of properties that host them
  • 26.
  • 27. Social Media Internationally Scanning Your Brand Across Social Media “What are people saying, feeling, thinking?” Understanding top influencers Scoring and tracking attributes, words or phrases associated with a brand Watching competitive brands and using a comparative graph to track share of voice Dell is using this to speak with customers, tweak the product and change its image
  • 28. Social Media as the next big thing in India? http://www.gauravonomics.com/blog/next-big-thing-social-media-outsourcing-smo/ http://www.gauravonomics.com/blog/next-big-thing-social-media-outsourcing-smo-part-2-of-2/
  • 29. AS WE PROGRESS Mobile will be the epicenter of Social Media Today Social Media on Mobile is through Mobile Communities - Less 2.0 because of logical reasons
  • 30. SMS Bluetooth Bangalore Royal Challengers Till Bluetooth is replaced by a more robust and ubiquitous delivery channel
  • 31. GPS and Network Based Possibilities (combine that with touch, feel etc.)
  • 32. India Media Forecasts We are still a TV Mad country – be very aware of that, make your product for the international market with high scope for localization – SlideShare, Deskaway
  • 33. http://www.foxymoron.org http://www.theconstantobserver.blogspot.com http://www.twitter.com/harshilkaria Thank You harshil@foxymoron.org