Building relation listening nursing 2010 2011

Building Relationship: Active Listening Dr. Yousif A.Yaseen Psychiatrist 2010-2011

Communication skills ,[object Object],[object Object],[object Object]

Communication Principles Be aware of your communication Appropriately adapt your message to others Effectively use and interpret verbal messages Listen and respond thoughtfully to others Effectively use and interpret nonverbal messages

Communication skills ,[object Object],[object Object],[object Object],[object Object]

REVIEW ,[object Object],[object Object]

Listening ,[object Object],[object Object],[object Object],[object Object],[object Object]

Listening Skills ,[object Object],[object Object],[object Object],[object Object]

Effective Listening Involves . . . ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

3 Types of Listening Active Listening Passive Listening Hearing

Four Personal Listening Styles ,[object Object],[object Object],[object Object],[object Object]

Stages of the Listening Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Barriers to Active Listening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

How to Be an Effective Listener ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

How to Be an Effective Listener (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

PROBLEMS OF LISTENING ,[object Object],[object Object],[object Object],[object Object],[object Object]

TIPS FOR EFFECTIVE LISTENING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Factors that Interfere with Effective Listening ,[object Object],[object Object],[object Object],[object Object],[object Object]

Clarifying: Providing Open Invitations to Talk ,[object Object],[object Object],[object Object],Definition

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Attending ,[object Object],[object Object]

Paraphrasing ,[object Object],[object Object],[object Object],[object Object],[object Object]

Summarizing ,[object Object],[object Object],[object Object],[object Object],[object Object]

Go ahead, I’m listening ,[object Object],[object Object],[object Object]

References : ,[object Object],[object Object],[object Object]

thank you for your kind listening

Building relation listening nursing 2010 2011

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