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Developing Staff Support Skills Helene Blowers Public Service Technology Director The Public Library of Charlotte & Mecklenburg County NJLA, April 24, 2007
Technology Surge 2000  2001  2003  2004  2005  2006  2007 ,[object Object],[object Object],[object Object],[object Object]
The Old Model  Funding Technology Facilities Collections Staffing
The New Model Funding Highly Skilled & Trained Staff Technology Real & Virtual Collections Real & Virtual Facilities
 
PLCMC’s   Information Technology  Core Competencies Core I Core II Core III Core IV
 
Core I ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
Core 1 Pre-assessment
Core Competency Training: ,[object Object],[object Object],[object Object],[object Object]
“ Thanks.  It was nice to learn what all the terminology.  Now I feel like I could even take my PC at home apart with no problem.”
 
 
Core II Core I Core II ,[object Object],[object Object],[object Object]
Core II
 
 
 
[object Object]
Core I Core II Envisionware & LPT One Competencies Core III
 
Core III
Core III ,[object Object],[object Object],[object Object],[object Object],Core I Core II Core III Core IV
 
Core IV
5 Month Blitz
Results
http://tinyurl.com/yo2zmh   Core I Core II Core III Core IV
How the Core Competencies Effect Our Mission ,[object Object],[object Object],[object Object],Expanding minds, Empowering Individuals, enriching the community
[object Object],[object Object],[object Object],PLCMC’s Information Technology Core Competencies
 
 
 
Continuing the learning…
Technology Competencies and Training for Libraries by Sarah Houghton-Jan March/ April 2007 New Resource
2 tier Competencies : Patron Assistance and System Administration.  Web Junction
[object Object],[object Object],[object Object],[object Object],Thank you!!

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PLCMC Core Competencies