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Jeep
February 2013
Agenda

+ What We Do
+ How We Do It
+ Why Sojern
+ Audience Insights

+ Solutions
+ Case Studies
+ Recommendations
2
Overview

3
Data-Driven Marketing
Locate Audience

Bid On Inventory

Identify Audience

Serve Ads

We locate your audience
on websites they visit
using anonymous cookie
data.
We collect, curate, and
score search, purchase,
check-in, and insights
data from partners to
identify the right audience
for each marketer’s
needs.

We use powerful
technology to bid on ad
inventory across 95% of
sites on the web in
milliseconds, ensuring you
reach your audience.

We serve your ad across
multiple channels, getting
your message to your
audience in all the ways
they prefer to engage.

Continual Optimization with our Machine-Learning Technology

Right Message + Right Format + Right Traveler + Right Time
4
Data Activation Across Channels
Real Time Display

On Site

– Site merchandising
– Upsell/cross-sell

Boarding Pass

– Print and online
– Pre-travel offerings
– Local & national

Traveler
DNA

– Mass reach
– Immediate exposure

Facebook Exchange
– Key inventory source
– High engagement

Real-Time Video
– High relevance
– Experiential/rich

5
Why Sojern?

Travel

Technology

Team

PLATFORM

TRAVEL & ONLINE MEDIA

We have helped 500+ of
the world’s top travel
companies reach,
convert, and retain
customers.

100MM+ traveler profiles,
billions of data points, and
a powerful platform enable
us to capture, curate, and
activate for optimal
results.

Our team of travel and
online media veterans has
successfully guided
thousands of campaigns
for brands.

EXPERTISE

6
Who We Work With
Partnerships with 500+ Top Global Brands

7
What Our Partners Say
“We wanted to focus on the kind of traveler who would need Samsonite’s products, and Sojern
helped us reach our target travel audience to drive cost-effective sales and build brand awareness.”
Stephanie Goldman, Director, Marketing Communications, Samsonite
“Running a destination-specific ad with Sojern was so successful we expanded the campaign to other
U.S. and international destinations. Sojern helped us drive bookings more efficiently and effectively,
changing the way we’re doing our marketing.”
Kurien Jacob, Senior VP, Revenue Management, Highgate Hotels
“Sojern’s audience targeting capabilities and high-quality data provided the deep insights we needed.
They helped us identify the right audiences at the moment they started to plan
a vacation, and then delivered the most relevant message to them. Sojern was one of our topperforming partners and a great team to work with.”
Katy Peterson, Consumer Marketing Manager, Montana CVB
“We look to Sojern to provide actual bookings at a cost that’s lower than OTAs, and they deliver on
that every time.”
Joan Evelyn Lee, Director, Revenue Optimization, Travel Tripper

8
An Affluent Audience
Sojern is more likely than the average website to have (index)…

comScore Audience

Sojern

Frequently advises others on travel

186

Search daily for world national local news (last 30 days)

232

Spent $500+ on men’s clothing (last 6 months)

161

Spent $2500+ online ( last 6 months)

249

Spent $500+ on women’s clothing (last 6 months)

199

Annual budget for business purchases is $100K+

260

Beach, cruise, golf, or theme park vacation (last 12 months)

128

Spent $50-99 (last 30 days)

291

Consumed wine (last 30 days)

174

Note: Sojern index data is based on implemented airlines (comScore February 2011)

Note: Sojern index data is based on implemented airlines (comScore February 2011)

9
Solutions

10
What Is Programmatic Buying?
Key Benefits & Features
+

Allows 1:1 conversation
with your
audience, enriching user
experience and
engagement

+

Optimize your campaign
messaging and creative in
real-time, ensuring the right
message reaches the right
person at the right time

+

Engage with your audience
across multiple channels
through a single platform

Key Benefits & Features

+ Programmatic buying is the automation of the purchasing of
granular, individual buys across all forms of media at scale. Thousands
of variables can be tested in mere seconds, and 5x–6x ROI
improvements are possible.

Consumer

Campaign

Creative

Learn and optimize
from real-time
insights

Compare metrics
of different tactics

Know what
message works the
best
11
How Programmatic Buying aka Real-Time Bidding
(RTB) Works via Sojern

1. We identify,
score/evaluate, and
locate online audiences
to meet each campaign
objective.

2. Our powerful
platform bids on ad
inventory across 95%
of sites on the web in
milliseconds, ensuring
you reach your
audience.

3. Ad inventory is
secured, putting your
ad in front of your
audience at the optimal
cost.

4. Getting your ad in
front of the right
audience in the right
places at the right times
increases brand
awareness, conversio
ns, and loyalty.

12
Facebook Exchange
+
Key Benefits & Features

User browses
online for a
business trip

User sees
ad for a printer

+ Expand your reach to Facebook’s more than one billion users through
the Facebook Exchange (FBX) to maximize conversions. FBX campaigns
have been shown to generate 10x–20x ROI for brands.

1/7

Per month spent
on Facebook alone

+

User Privacy Protection

6+ hrs 58%

People are on
Facebook right now

+ Quick & Easy reach to
+ Expand your Set-Up
Facebook’s more than one
billion users through
+ Personalized Creative the
Facebook Exchange (FBX)
to maximize conversions.
+ Optimized Performance
FBX campaigns have been
shown to generate 10x–20x
+ Expert Account Team
ROI for brands.

Users return daily

13
FBX Sample Ad Placement

14
Video
+
Key Benefits & Features

Watch the commercial
+ Access key travel audiences across 10,000+ video sites and engage
travelers as soon as they have shown intent. With 52% of the U.S.
population watching video online, expand reach and drive high-impact
brand engagement across top video content publishers.

+ Targeted ads based on
+ Access key travel
audiences across 10,000+
specific intent actions
video sites and engage
travelers as soon as they
+ Raises brandintent. With
have shown perception
52% of the U.S.
and awareness
population watching video
online, expand reach and
+ Brand-safe verification
drive high-impact brand
providers
engagement across top
video content publishers.

+

4.7B

11.3B 38.7B

View impressions per
month

Ad views in the
month
of December alone

Deep audience
engagement pre-roll, midroll, or post-roll

Online content videos

15
Boarding Pass Products

Online Boarding Pass

Printed Boarding Pass

Sojern’s Boarding Pass Products are powerful contextually targeted ad products displayed to
travelers up to 24 hours in advance of their trip. The Boarding Pass Products combine useful
content, relevant targeted offers, and unique utility to drive incredible user engagement.

16
Printed Boarding Pass
High-Impact, Contextually Targeted Opportunities
Affluent audience prints 24
hours prior to flight.

+

Targeting includes:
+ Origination/destination
+ Dates of travel
+ Service class
+ Travel type
+ Gender
+ Display ad units: 300x250
or 300x500

Highly captive audience views
the printed boarding pass an
average of 5 times.

17
Online Boarding Pass
High-Impact, Contextually Targeted Opportunities
Affluent audience views 24
hours prior to flight.
Targeting includes:
+ Origination/destination
+ Dates of travel
+ Service class
+ Travel type
+ Gender
+ Display ad units:300x250
or 300x600
+ Video or interactive flash

Highly captive audience views
the online boarding pass for an
average of 4 minutes.

18
Boarding Pass Takeover
+
Key Benefits & Features
+

+
+ Create a strong brand impact with a unique and customized
experience. Sojern offers a full takeover of the online boarding pass with
high-engagement video and wallpaper background for optimal brand
exposure.

Createspecific audiences
Target a strong brand
impact with a unique and
for optimal efficiency and
customized experience.
performance.
Sojern offers a full takeover
of the online boarding pass
with high-engagementas
Reach key audiences
video as intent is
soon and wallpaper
background for optimal
known, increasing
brand exposure.
receptiveness.

+

Sojern is the only company
to offer advertisements on
airline boarding passes.

+

Customize messaging to
the right person, at the right
time.

87M 152M 580M
Online check-in
sessions

Boarding passes
available for print

Estimated boarding
pass display
impressions served

19
Microsoft Boarding Pass Takeover

20
Porsche Boarding Pass Takeover

21
Case Studies

22
Montana Case Study
Results
+

Overall 2012 campaign CTR
performance was 64% better
than the established campaign
goal.

+

Travelers exposed to
Montana’s brand marketing
message delivered by Sojern
showed a 14% increase in
flight bookings to Montana
airports compared to a portion
of the same audience that was
not shown the ads.

+

Optimized summer campaign
produced 145% increase in
CTR compared to winter
campaign, proving that
continuous optimization is a key
performance driver in
behavioral targeting
campaigns.

Objective
+ Expand awareness and drive qualified traffic to visitmt.com website.
+ Increase visitors to Montana and the various destinations within the state.
+ Engage in-market travelers in Montana’s key feeder markets to keep
Montana top of mind as trips are being researched and planned.

23
Premium Hotel Client Case Study
Results
+

Lower CPA by 3 – 4x
through continual campaign
optimization.

+

Decrease CPM from prior
year by 17%.

+

Focus on “when” the
traveler was most likely to
book, instead of the “who”.

Objective
+ Lower CPA across all hotel brands.
+ Target customized ads relevant to consumers’ travel intent.
+ Drive bookings at a cost lower than other custom programs.
24
Samsonite Case Study
Results
+

+

Objective
+ Samsonite needed to create an impactful campaign to drive traffic to
shop.samsonite.com and deliver both online and offline sales. With
Sojern’s unique boarding pass and audience targeting
solutions, Samsonite took their campaign performance and ROI to a new
level.

Achieved highest rate of
conversions and the highest
ROI, delivering 5x sales
volume vs. other vendors
Attained a high CTR of
.34%, driving site traffic
substantially above the
volume seen in less
targeted campaigns

+

Reached and engaged
50MM active travelers who
matched Samsonite’s target
market

25
Recommendation
Budget

+ $50K Budget

Targeting

+
+
+
+

Contextual
Premium Travelers across Business and Leisure Segments
Sojern Traveler Platform
Premium Travelers

Creative Size

+
+
+
+

Boarding Pass
300x600, 425x200, 740x600
STP
300x250, 160x600, 728x90

Success Metric

+ Full targeted impression delivery
+ Brand awareness
+ Response rates and interactions: Clicks, CTR

26
Thank You!
+ Halina Borzecki
Regional Sales Director, Brand Solutions
E halina.borzecki@sojern.com
P 630.669.3322

27

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Jeep sojern meeting 02-11-14

  • 2. Agenda + What We Do + How We Do It + Why Sojern + Audience Insights + Solutions + Case Studies + Recommendations 2
  • 4. Data-Driven Marketing Locate Audience Bid On Inventory Identify Audience Serve Ads We locate your audience on websites they visit using anonymous cookie data. We collect, curate, and score search, purchase, check-in, and insights data from partners to identify the right audience for each marketer’s needs. We use powerful technology to bid on ad inventory across 95% of sites on the web in milliseconds, ensuring you reach your audience. We serve your ad across multiple channels, getting your message to your audience in all the ways they prefer to engage. Continual Optimization with our Machine-Learning Technology Right Message + Right Format + Right Traveler + Right Time 4
  • 5. Data Activation Across Channels Real Time Display On Site – Site merchandising – Upsell/cross-sell Boarding Pass – Print and online – Pre-travel offerings – Local & national Traveler DNA – Mass reach – Immediate exposure Facebook Exchange – Key inventory source – High engagement Real-Time Video – High relevance – Experiential/rich 5
  • 6. Why Sojern? Travel Technology Team PLATFORM TRAVEL & ONLINE MEDIA We have helped 500+ of the world’s top travel companies reach, convert, and retain customers. 100MM+ traveler profiles, billions of data points, and a powerful platform enable us to capture, curate, and activate for optimal results. Our team of travel and online media veterans has successfully guided thousands of campaigns for brands. EXPERTISE 6
  • 7. Who We Work With Partnerships with 500+ Top Global Brands 7
  • 8. What Our Partners Say “We wanted to focus on the kind of traveler who would need Samsonite’s products, and Sojern helped us reach our target travel audience to drive cost-effective sales and build brand awareness.” Stephanie Goldman, Director, Marketing Communications, Samsonite “Running a destination-specific ad with Sojern was so successful we expanded the campaign to other U.S. and international destinations. Sojern helped us drive bookings more efficiently and effectively, changing the way we’re doing our marketing.” Kurien Jacob, Senior VP, Revenue Management, Highgate Hotels “Sojern’s audience targeting capabilities and high-quality data provided the deep insights we needed. They helped us identify the right audiences at the moment they started to plan a vacation, and then delivered the most relevant message to them. Sojern was one of our topperforming partners and a great team to work with.” Katy Peterson, Consumer Marketing Manager, Montana CVB “We look to Sojern to provide actual bookings at a cost that’s lower than OTAs, and they deliver on that every time.” Joan Evelyn Lee, Director, Revenue Optimization, Travel Tripper 8
  • 9. An Affluent Audience Sojern is more likely than the average website to have (index)… comScore Audience Sojern Frequently advises others on travel 186 Search daily for world national local news (last 30 days) 232 Spent $500+ on men’s clothing (last 6 months) 161 Spent $2500+ online ( last 6 months) 249 Spent $500+ on women’s clothing (last 6 months) 199 Annual budget for business purchases is $100K+ 260 Beach, cruise, golf, or theme park vacation (last 12 months) 128 Spent $50-99 (last 30 days) 291 Consumed wine (last 30 days) 174 Note: Sojern index data is based on implemented airlines (comScore February 2011) Note: Sojern index data is based on implemented airlines (comScore February 2011) 9
  • 11. What Is Programmatic Buying? Key Benefits & Features + Allows 1:1 conversation with your audience, enriching user experience and engagement + Optimize your campaign messaging and creative in real-time, ensuring the right message reaches the right person at the right time + Engage with your audience across multiple channels through a single platform Key Benefits & Features + Programmatic buying is the automation of the purchasing of granular, individual buys across all forms of media at scale. Thousands of variables can be tested in mere seconds, and 5x–6x ROI improvements are possible. Consumer Campaign Creative Learn and optimize from real-time insights Compare metrics of different tactics Know what message works the best 11
  • 12. How Programmatic Buying aka Real-Time Bidding (RTB) Works via Sojern 1. We identify, score/evaluate, and locate online audiences to meet each campaign objective. 2. Our powerful platform bids on ad inventory across 95% of sites on the web in milliseconds, ensuring you reach your audience. 3. Ad inventory is secured, putting your ad in front of your audience at the optimal cost. 4. Getting your ad in front of the right audience in the right places at the right times increases brand awareness, conversio ns, and loyalty. 12
  • 13. Facebook Exchange + Key Benefits & Features User browses online for a business trip User sees ad for a printer + Expand your reach to Facebook’s more than one billion users through the Facebook Exchange (FBX) to maximize conversions. FBX campaigns have been shown to generate 10x–20x ROI for brands. 1/7 Per month spent on Facebook alone + User Privacy Protection 6+ hrs 58% People are on Facebook right now + Quick & Easy reach to + Expand your Set-Up Facebook’s more than one billion users through + Personalized Creative the Facebook Exchange (FBX) to maximize conversions. + Optimized Performance FBX campaigns have been shown to generate 10x–20x + Expert Account Team ROI for brands. Users return daily 13
  • 14. FBX Sample Ad Placement 14
  • 15. Video + Key Benefits & Features Watch the commercial + Access key travel audiences across 10,000+ video sites and engage travelers as soon as they have shown intent. With 52% of the U.S. population watching video online, expand reach and drive high-impact brand engagement across top video content publishers. + Targeted ads based on + Access key travel audiences across 10,000+ specific intent actions video sites and engage travelers as soon as they + Raises brandintent. With have shown perception 52% of the U.S. and awareness population watching video online, expand reach and + Brand-safe verification drive high-impact brand providers engagement across top video content publishers. + 4.7B 11.3B 38.7B View impressions per month Ad views in the month of December alone Deep audience engagement pre-roll, midroll, or post-roll Online content videos 15
  • 16. Boarding Pass Products Online Boarding Pass Printed Boarding Pass Sojern’s Boarding Pass Products are powerful contextually targeted ad products displayed to travelers up to 24 hours in advance of their trip. The Boarding Pass Products combine useful content, relevant targeted offers, and unique utility to drive incredible user engagement. 16
  • 17. Printed Boarding Pass High-Impact, Contextually Targeted Opportunities Affluent audience prints 24 hours prior to flight. + Targeting includes: + Origination/destination + Dates of travel + Service class + Travel type + Gender + Display ad units: 300x250 or 300x500 Highly captive audience views the printed boarding pass an average of 5 times. 17
  • 18. Online Boarding Pass High-Impact, Contextually Targeted Opportunities Affluent audience views 24 hours prior to flight. Targeting includes: + Origination/destination + Dates of travel + Service class + Travel type + Gender + Display ad units:300x250 or 300x600 + Video or interactive flash Highly captive audience views the online boarding pass for an average of 4 minutes. 18
  • 19. Boarding Pass Takeover + Key Benefits & Features + + + Create a strong brand impact with a unique and customized experience. Sojern offers a full takeover of the online boarding pass with high-engagement video and wallpaper background for optimal brand exposure. Createspecific audiences Target a strong brand impact with a unique and for optimal efficiency and customized experience. performance. Sojern offers a full takeover of the online boarding pass with high-engagementas Reach key audiences video as intent is soon and wallpaper background for optimal known, increasing brand exposure. receptiveness. + Sojern is the only company to offer advertisements on airline boarding passes. + Customize messaging to the right person, at the right time. 87M 152M 580M Online check-in sessions Boarding passes available for print Estimated boarding pass display impressions served 19
  • 20. Microsoft Boarding Pass Takeover 20
  • 21. Porsche Boarding Pass Takeover 21
  • 23. Montana Case Study Results + Overall 2012 campaign CTR performance was 64% better than the established campaign goal. + Travelers exposed to Montana’s brand marketing message delivered by Sojern showed a 14% increase in flight bookings to Montana airports compared to a portion of the same audience that was not shown the ads. + Optimized summer campaign produced 145% increase in CTR compared to winter campaign, proving that continuous optimization is a key performance driver in behavioral targeting campaigns. Objective + Expand awareness and drive qualified traffic to visitmt.com website. + Increase visitors to Montana and the various destinations within the state. + Engage in-market travelers in Montana’s key feeder markets to keep Montana top of mind as trips are being researched and planned. 23
  • 24. Premium Hotel Client Case Study Results + Lower CPA by 3 – 4x through continual campaign optimization. + Decrease CPM from prior year by 17%. + Focus on “when” the traveler was most likely to book, instead of the “who”. Objective + Lower CPA across all hotel brands. + Target customized ads relevant to consumers’ travel intent. + Drive bookings at a cost lower than other custom programs. 24
  • 25. Samsonite Case Study Results + + Objective + Samsonite needed to create an impactful campaign to drive traffic to shop.samsonite.com and deliver both online and offline sales. With Sojern’s unique boarding pass and audience targeting solutions, Samsonite took their campaign performance and ROI to a new level. Achieved highest rate of conversions and the highest ROI, delivering 5x sales volume vs. other vendors Attained a high CTR of .34%, driving site traffic substantially above the volume seen in less targeted campaigns + Reached and engaged 50MM active travelers who matched Samsonite’s target market 25
  • 26. Recommendation Budget + $50K Budget Targeting + + + + Contextual Premium Travelers across Business and Leisure Segments Sojern Traveler Platform Premium Travelers Creative Size + + + + Boarding Pass 300x600, 425x200, 740x600 STP 300x250, 160x600, 728x90 Success Metric + Full targeted impression delivery + Brand awareness + Response rates and interactions: Clicks, CTR 26
  • 27. Thank You! + Halina Borzecki Regional Sales Director, Brand Solutions E halina.borzecki@sojern.com P 630.669.3322 27